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Apologies if this not the correct area of this forum for this issue.
2023 Ford Maverick
So about a month ago I had an "accident"--I slide on some ice and "hit" maybe a 6" high portion of guard-rail. And by "hit" I mean I drove over what was essentially a high-ish curb. Somehow this snapped by front-passenger CV axle. I thought this was pretty extreme at the time, but figured I must have hit it at an odd angle or something.
Fast forward to now, and I am still without a vehicle as the local dealer reports the part as unavailable, with no ETA on when it will become so. The part in question is apparently SZ6Z-3B436-C. Because this is my "fault" they will not provide a loaner, or really seem to care at all that they cannot fix what is basically an 18 month old vehicle. My understanding is these CV axles had some sort of flaw, hence why they are now out of stock--having either been used for replacements, etc.
Anyhow, all of that leads to my questions: should the CV axle have broken? Obviously, I have not given enough facts to answer that, so I suppose the question really, then, is could whatever flaw that was in the original CV axle contribute to it snapping from what, in my opinion, shouldn't have done anything to the car?
Basically I want to argue this should be covered by warranty (not concerned about repair cost--insurance is covering it), but I am up a creek with no vehicle because I stupidly didn't have rental coverage on my insurance. The fact that a brand new vehicle could be unrepairable for the foreseeable future just did not occur to me...
Thank you!
2023 Ford Maverick
So about a month ago I had an "accident"--I slide on some ice and "hit" maybe a 6" high portion of guard-rail. And by "hit" I mean I drove over what was essentially a high-ish curb. Somehow this snapped by front-passenger CV axle. I thought this was pretty extreme at the time, but figured I must have hit it at an odd angle or something.
Fast forward to now, and I am still without a vehicle as the local dealer reports the part as unavailable, with no ETA on when it will become so. The part in question is apparently SZ6Z-3B436-C. Because this is my "fault" they will not provide a loaner, or really seem to care at all that they cannot fix what is basically an 18 month old vehicle. My understanding is these CV axles had some sort of flaw, hence why they are now out of stock--having either been used for replacements, etc.
Anyhow, all of that leads to my questions: should the CV axle have broken? Obviously, I have not given enough facts to answer that, so I suppose the question really, then, is could whatever flaw that was in the original CV axle contribute to it snapping from what, in my opinion, shouldn't have done anything to the car?
Basically I want to argue this should be covered by warranty (not concerned about repair cost--insurance is covering it), but I am up a creek with no vehicle because I stupidly didn't have rental coverage on my insurance. The fact that a brand new vehicle could be unrepairable for the foreseeable future just did not occur to me...
Thank you!
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