SSM 53801: 2022-2025 Maverick Hybrid 12V Battery Drain Issue Update Fix Released!

[JohnCondren1933]

There is absolutely no reason to build in that much software and complexity in any system in these Mavericks.

This old fart remembers,
Car spins the starter up a little on the slow side, We’d go to Sears and replace our five year old Die Hard with a new one, at 4 years we still had a little prorating discount.
The whole affair was about $75

If we stripped the bull shit stuff out but kept all our toys and tech, Hybrid and Ecoboost we’d be so much better off.
The FoMoCo would have ultra reliable cars that we’d keep for twenty years.

Oh wait, They can’t allow that.

Ford is trying to save money offloading most of their engineering to Mexico. Getting Mexican quality engineering - piling in every new dildo doodad offered by Tier 1 suppliers because the automags go googoo gaga at new shiny thing but seem to have no concept of rating any vehicle on serviceability or automakers actually ensuring spare parts are available for the vehicle.
Let's all adopt the Chinese model of throwaway cars that have no spare parts being sold.

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[UpstateSC]

After my 4th battery replacement and ACCM update, my battery seems to be HOLDING state of charge, even with my short drives -- whereas before, slowly dropped SOC week after week. We will see once weather gets colder though...I only drive a mile to work and same home, maybe another mile or two at lunch, so really short drives - I think I really do need to run down the highway each weekend, would probably help my situation...(22,200 miles over 3.75 years)

We just had this issue with our 2022 Lariat hybrid. The regular warranty is expired, but we have a Ford 8 year 85,000 mile extended warranty. The truck has 38,000 miles on it now. They did the fix, but they charged us $79 for the diagnosis. Just wondering if this is consistent with other folks’ experience, or if our dealer was out of line. Many thanks.

 

[HeyBales]

We just had this issue with our 2022 Lariat hybrid. The regular warranty is expired, but we have a Ford 8 year 85,000 mile extended warranty. The truck has 38,000 miles on it now. They did the fix, but they charged us $79 for the diagnosis. Just wondering if this is consistent with other folks’ experience, or if our dealer was out of line. Many thanks.

Charging a diagnoses to discover an SSM solution should be applied doesn't seem right.

 

[ZABSMAV]

They shouldn't be charging anything for the deep sleep problem. Almost a year ago they admitted there is a definite problem but still thet haven't solved it yet. I don't want to call them a liar but the shoe is beginning to fit.

 

[Tall Hobbit]

The power points turn off based on the rear PowerPoint timeout setting, not based on whether there is current draw. The current draw of the LEDs for the illuminated ports is less than 0.005A, so it's negligible compared to the power used by the truck in standby mode.

There is a chance that it runs off a weak ground circuit, but since the same setting is shared between the cigarette sockets, the bed 12v, and USB, anything plugged into one of those would trigger it.

Thanks. I'm certainly still considering an illuminated port in the bed. I suppose the timeout setting can only be accessed with Forscan?

Also it could be my imagination, but since increasing the autolamp delay up from zero, it seems my USB adapter more reliably goes dark, by the time I check it 2-3 hours later and probably long before.

 

[Tall Hobbit]

We just had this issue with our 2022 Lariat hybrid. The regular warranty is expired, but we have a Ford 8 year 85,000 mile extended warranty. The truck has 38,000 miles on it now. They did the fix, but they charged us $79 for the diagnosis. Just wondering if this is consistent with other folks’ experience, or if our dealer was out of line. Many thanks.

When the time comes, I would pay for diagnostics -unfair though it may be- to get some things on record I feel it would be worth it. Ford Extended Warranty gives dealerships lots of outs if they choose to take them. For example: I paid for something like 10 days of vehicle rental in my policy, but the dealer said I would have to front the cost and could only expect reimbursement if it could be proven that a part failed. That's an uncomfortable pinch, living 2+ hours away from the dealer.

 

[Waterick]

We just had this issue with our 2022 Lariat hybrid. The regular warranty is expired, but we have a Ford 8 year 85,000 mile extended warranty. The truck has 38,000 miles on it now. They did the fix, but they charged us $79 for the diagnosis. Just wondering if this is consistent with other folks’ experience, or if our dealer was out of line. Many thanks.

I guess this is what @Mikes22Mav was talking about in the attached thread. Also, remember SSM's are not like a recall, they don't come free after the warranty or a given date/time.

I thought I would get the Extended Warranty on my 2022 just in case there were funny problems that would be expensive to fix.
I found out that wearable parts such as belts, hoses and batteries are not covered past the 3 year, 36,000 mile standard warranty.

Based on all of you great peoples posts, I decided to get the AGM battery from China on Amazon.
Great price! Right now $135.00 and free shipping if Prime.
Even though it say's it's not an exact fit, it's because it's AGM and not the factory spec for the hybrid.
It is the exact same size and should fit perfectly. I verified my battery size to the specs.
https://www.amazon.com/dp/B0CM3KNG1H?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I have had my Hybrid since March 2022 and only have 17,500 miles on it after 3 1/2 years.
The dealer says that is the reason my battery is Not Right, you don't drive enough miles and sorry we can't help you now, your out of warranty.
I have had 4 replacement batteries in the last 3 1/2 years under warranty for some reason, which no one can figure out why, except blame it on not driving enough miles.

I can get on the freeway and go 60 miles at busy times and spend 1 1/2 hours, is that not enough to charge the MotorCrap battery.
I am sick of my truck always being in continuous "Deep Sleep Mode", No Bed Light, No Interior Lights in the dark and is inconvenient hazardous and dangerous.

What happened to the Battery Fix that was suppose to come out by the 2nd quarter of 2025?
Hey FORD, we are all having Battery problems in the Hybrids! Please FIX IT!
We can't figure out a solution here at Ford and I guess everyone is just on their own.

Are the other companies making Hybrids all having the same problem. Dont Drive It Enough?

My Dealer also said that they Do NOT Recommend putting an AGM Battery in the Hybrid, per my Service Advisor. He said that the higher CCA might cause failures and possibly cause modules to fail. I think they don't know WTF they are talking about.

 

[ZABSMAV]

I guess this is what @Mikes22Mav was talking about in the attached thread. Also, remember SSM's are not like a recall, they don't come free after the warranty or a given date/time.

It would seem you would have a case for Ford covering the cost of diagnostic and anything done related to the deep sleep problem. Ford has promised a fix. Until they actually release that promised fix, and it proves to actually work, they should be in the hook for anything related to the deep sleep problem.

 

[Mikes22Mav]

We just had this issue with our 2022 Lariat hybrid. The regular warranty is expired, but we have a Ford 8 year 85,000 mile extended warranty. The truck has 38,000 miles on it now. They did the fix, but they charged us $79 for the diagnosis. Just wondering if this is consistent with other folks’ experience, or if our dealer was out of line. Many thanks.

Hi UpstateSC, I just brought my Mav in for the Deep Sleep issue again, that I have been having since I bought the truck in March 2022. Ford has already replaced 4 batteries and now says that Batteries, Hoses and Belts are no longer covered after the 3 year standard warranty.

I bought the extended 8 year warranty but that doesn't cover the battery which in my opinion is bullshit because now they are saying they are off the hook for my battery problem.

After 3 1/2 years/tears, I only have 18,000 miles on the truck and the dealer says that is the problem, Low Miles. I think their problem from what I have read in a number of posts, from I think are very smart individuals, is that the Programming for the BMS is incorrect.

I told my service advisor at Ford Of Orange, a very reputable dealer that everyone in the forum suggests trying an AGM battery. He said I wouldn't because it may start blowing out some of you electrical modules. Does anyone at the dealership even know what WTF they are talking about.

I am going to put in an AGM this weekend and possibly figure out Forscan Programming to change the State Of Charge next week since you have to wait 8 hours after putting a new battery and doing a BMS Reset.

 

[HeyBales]

It would seem you would have a case for Ford covering the cost of diagnostic and anything done related to the deep sleep problem. Ford has promised a fix. Until they actually release that promised fix, and it proves to actually work, they should be in the hook for anything related to the deep sleep problem.

I would love to see reference to this promise to fix the deep sleep problem - lets call it undercharged battery problem.
You keep referring to it - I've never seen it.

 

[Mikes22Mav]

I would love to see reference to this promise to fix the deep sleep problem - lets call it undercharged battery problem.
You keep referring to it - I've never seen it.

Hi HeyBales, I wish I could figure out where I saw it, and I know I did, we all can't be imagining we saw it!
There was supposed to be a Deep Sleep Battery Fix by the second quarter of 2025.
I saw it but don't know where the official texting is, maybe we can all try to find it.

 

[ZABSMAV]

Just

Hi UpstateSC, I just brought my Mav in for the Deep Sleep issue again, that I have been having since I bought the truck in March 2022. Ford has already replaced 4 batteries and now says that Batteries, Hoses and Belts are no longer covered after the 3 year standard warranty.

I bought the extended 8 year warranty but that doesn't cover the battery which in my opinion is bullshit because now they are saying they are off the hook for my battery problem.

After 3 1/2 years/tears, I only have 18,000 miles on the truck and the dealer says that is the problem, Low Miles. I think their problem from what I have read in a number of posts, from I think are very smart individuals, is that the Programming for the BMS is incorrect.

I told my service advisor at Ford Of Orange, a very reputable dealer that everyone in the forum suggests trying an AGM battery. He said I wouldn't because it may start blowing out some of you electrical modules. Does anyone at the dealership even know what WTF they are talking about.

I am going to put in an AGM this weekend and possible figure out Forscan Programming to change the State Of Charge next week since you have to wait 8 hours after putting a new battery and doing a BMS Reset.

For giggles, I put a smart charger on the posts under the hood of our 2023 hybrid Maverick Lariat Lux. I was able to take it from a 52% SOC up to 100% SOC at a 10 amp charge rate in about 3 hours. Drove it today approximately 15 mile round trip. Parked it back in the garage. Just checked the ANCEL BM200 on the app via Bluetooth and it is currently sitting at 85% SOC. I venture that tomorrow morning it will be down in the 70s percent range. Rediculous that the vehicle is discharging the battery to half of its capacity in just a matter of days. Come on Ford! This is 2025. You should have the capability of finding the chronic undercharging problem and the seemingly unstoppable current drainage.

 

[ZABSMAV]

I would love to see reference to this promise to fix the deep sleep problem - lets call it undercharged battery problem.
You keep referring to it - I've never seen it.

Oh, come on. Ford widely distributed it last year around the end of November with a date of the end of first quarter to have the solution released, and then again in the spring they changed that date to the end of second quarter. Then dead silence.

 

[Mikes22Mav]

Oh, come on. Ford widely distributed it last year around the end of November with a date of the end of first quarter to have the solution released, and then again in the spring they changed that date to the end of second quarter. Then dead silence.

They came out with the stupid Air Conditioning thing that didn't fix anything!
Was that it???

 

[ZABSMAV]

They came out with the stupid Air Conditioning thing that didn't fix anything!
Was that it???

No. It isn't. They said that it "may" help on "some vehicles". Not the universal fix they promised.

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