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Private Offer Ending January 3, 2023

blackb13

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Customers and dealers were not notified which customers had the private offer. I went through my list of unscheduled 2022 orders and canceled 2022 orders and looked up each one to see which customers were missing the private offers and which had them showing in smartvincent certificate inquiry. I sent my missing list to my contact at Ford on the Maverick instead of hoping that the Sales and Inventory Specialist (who is already too busy) would get to the list.
@fordvideoguy I thought the "sales/Inventory specialist" was the only person to contact regarding private offers. Are you saying there is another contact at Ford who deals exclusively with the Maverick? Is there any way they can assist?
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fordvideoguy

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@fordvideoguy I thought the "sales/Inventory specialist" was the only person to contact regarding private offers. Are you saying there is another contact at Ford who deals exclusively with the Maverick? Is there any way they can assist?
He does me a favor because of the help I do for the Maverick community.
 

JamesC

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@fordvideoguy - Should we reach out now to our dealer with our private offer certificate number? I have a scheduled build date of 1/24 and didnā€™t think it was necessary until I know my truck is on its way. Thanks.
 

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JEMiculka

JEMiculka

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Customers and dealers were not notified which customers had the private offer. I went through my list of unscheduled 2022 orders and canceled 2022 orders and looked up each one to see which customers were missing the private offers and which had them showing in smartvincent certificate inquiry. I sent my missing list to my contact at Ford on the Maverick instead of hoping that the Sales and Inventory Specialist (who is already too busy) would get to the list.
Tim, you are the gold standard for Ford customer service, going above and beyond what is expected. I appreciate your advice and thoughts always.

I finally got ahold of my salesperson about an hour ago. I emailed, sent texts and left voice mails with the Private Offer Certificate Number. He is clueless and said that the folks that do the ordering are out of the office this week but would pass the information on to the finance person! šŸ˜³. He asked me what day it expired and I told him January 3. I have passed on all the information you have provided, sent him links to your videos and links to price guides, etc. that folks have posted. I feel like I have been holding his hand based on information you have provided since October 2021. I wish I would have come across you earlier in the process. I would have driven from Texas to Kansas, maybe not in the snow, to do business with a competent person.
 
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BradnChristine

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Tim, you are the gold standard for Ford customer service, going above and beyond what is expected. I appreciate your advice and thoughts always.
.
.. I wish I would have come across you earlier in the process. I would have driven from Texas to Kansas, maybe not in the snow, to do business with a competent person.
Same thought here.
I plan to drive from WY to KS whenever they get around to creating an AWD Maverick Hybrid...and buy from Tim.
 

fordvideoguy

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@fordvideoguy - Should we reach out now to our dealer with our private offer certificate number? I have a scheduled build date of 1/24 and didnā€™t think it was necessary until I know my truck is on its way. Thanks.
Yes, I would reach out now.
 

fordvideoguy

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Tim, you are the gold standard for Ford customer service, going above and beyond what is expected. I appreciate your advice and thoughts always.

I finally got ahold of my salesperson about an hour ago. I emailed, sent texts and left voice mails with the Private Offer Certificate Number. He is clueless and said that the folks that do the ordering are out of the office this week but would pass the information on to the finance person! šŸ˜³. He asked me what day it expired and I told him January 3. I have passed on all the information you have provided, sent him links to your videos and links to price guides, etc. that folks have posted. I feel like I have been holding his hand based on information you have provided since October 2021. I wish I would have come across you earlier in the process. I would have driven from Texas to Kansas, maybe not in the snow, to do business with a competent person.
If you have a certificate number, you are good to go. That means you have a private offer in your name. The Transition Private Offer will renew on Jan 4th or before to the end of the 2nd quarter. The Transition Private Offers will not expire.
 

damnclose

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If you have a certificate number, you are good to go. That means you have a private offer in your name. The Transition Private Offer will renew on Jan 4th or before to the end of the 2nd quarter. The Transition Private Offers will not expire.
Tim, I wish we could clone you. If we just had 1 per 1000 vehicles like you would be great don't know how you do it but I sure appreciate what you do for so many. Many blessings to you for the New Year.
Tim, HAPPY NEW YEAR 2023 to you and your family wish you the best,
Thanks again for all the good you do.
 
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JEMiculka

JEMiculka

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If you have a certificate number, you are good to go. That means you have a private offer in your name. The Transition Private Offer will renew on Jan 4th or before to the end of the 2nd quarter. The Transition Private Offers will not expire.
Thanks Tim, I do have the certificate number that Ford Marketing provided me after I called them. It sounds like I donā€™t have to do anything and see what happens to my January 16 schedule date.

As always, many, many thanks for you knowledgeable assistance. You have to be Fordā€™s Person of the Year!
 
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JEMiculka

JEMiculka

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Tim, I wish we could clone you. If we just had 1 per 1000 vehicles like you would be great don't know how you do it but I sure appreciate what you do for so many. Many blessings to you for the New Year.
Tim, HAPPY NEW YEAR 2023 to you and your family wish you the best,
Thanks again for all the good you do.
Ditto to what DamnClose said.
 

Joeneonturbo

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Just called the dealer and they confirm that my private offer is on there. I donā€™t want any issues when it comes to purchasing my Mav in the next couple weeks
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