Receiving private offer? UPDATED 01/12/2023

[mrothe570]

Could anyone condense the process of helping your dealer find your private offer? I was never told I had this. I understand it is contingent upon your original order being a COVP order/COVP'd, however you might say that. Mine should be. Here is where things stand for me now:

- October 17, 2021: Original order date of from my local Ford dealer
- October 23, 2021: Order confirmation email received
- September 19, 2022 received VIN for my original MY2022 order
- September 24, 2022: Your vehicle has been scheduled for production (originally week of October 24, 2022)
[production date pushed back, eventually to December 19, 2022]
- no email communication from Ford since the last production date change
- January 04, 2023: went to local dealer to check order, they told me that my vehicle had been scheduled for production
- January 10, 2023: called Ford customer service and received a NEW VIN for MY2023

So, I wouldn't have known that my truck had been built unless I had taken those most recent steps. The order successfully changed over to MY2023 so I'm assuming that means the original order is eligible for this private offer. But I have not been told by my dealer or Ford that I have this private offer. I know fordvideoguy has a recent YouTube about it but this is my first new vehicle purchase, let alone one with different stipulations like this. So I was wondering if anyone could help me?

EDIT: Was able to verify through Ford Marketing/customer service that I did indeed have a private offer. All I had to do was confirm some personal information and provide the vehicle VIN. In return he gave me the program number as well as the private offer certificate number itself.

Sponsored

 

[TCPTX65]

Ford Marketing can look it up for you and give you the certificate number if one exists.

 

[HTX]

What is the phone number to call?
I tried 800-392-3673 and they were clueless

 

[TCPTX65]

What is the phone number to call?
I tried 800-392-3673 and they were clueless

1 (800) 334-4375

The number you called was customer service. They're no more helpful than the online chat.

 

[HTX]

1 (800) 334-4375

The number you called was customer service. They're no more helpful than the online chat.

Thank you! I’ll report back.
Reporting back: not found but they did say since the offers expired on 1/3/23 they are slowing populating back in the system now in some cases. Wish I knew if I had one prior to the 3rd. That would have been helpful.

Sponsored