- First Name
- Jim
- Joined
- Nov 4, 2021
- Threads
- 15
- Messages
- 182
- Reaction score
- 136
- Location
- College Station, Texas
- Vehicle(s)
- 2023 Ford Maverick Lariat Lux Hybrid, 22 Escape
- Engine
- 2.5L Hybrid
- Thread starter
- #1
I’m not getting much help from my salesperson on my canceled 22 VIN Maverick Hybrid not emails from Ford. Thanks to recommendations made from folks in this site, I called Ford Customer Service today and the representative was very helpful and provided me with a VIN number and a scheduled build date of January 16. I asked about the status of the Private Offer since my salesperson is clueless on the process. The connected me to Ford Marketing for assistance with the Private Offer. After a few questions, the representative confirmed that I am entitled to the Private Offer for the hybrid and proved me with the Private Offer Certificate Number. He told me that I needed to pass that Certificate Number on to my salesperson so that it can entered into my order but needs to be done by January 3. The offer would be applied to my 23 hybrid and would be reflected in the window sticker with Certificate Number. I have provided this information to my salesperson via email, text message and voice mail and asking that he provide me confirmation that this has been done, especially with only a few days remaining. Nothing from him yet. If I had not called Ford, I would have missed out on the Private Offer and the process of how to go about getting it done. For those that are getting the Private Offer, how were you notified? Seems like the salesperson would have informed me from the dealership or Ford through an email. Tim @fordvideoguy how have you handled that? Thanks again for all the folk’s sharing great information on this site!
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