- Joined
- Jan 17, 2023
- Threads
- 14
- Messages
- 220
- Reaction score
- 327
- Location
- Arizona, USA
- Website
- discountti.re
- Vehicle(s)
- All Things FORD
- Engine
- Undecided
- Thread starter
- #91
Thank you for taking the time to share this feedback with us, Brad. We certainly want to be transparent in our pricing and I apologize for the challenges you experienced when browsing our website.Had an issue with the @Discount Tire website when I was going to price out some tires.
I was looking at replacing the 225/60 18's that come stock with 235/65 18's when I get to the first tire change and was wanting to look at the price difference to change over.
The site essentially wouldn't even let me see pricing data when shopping by tire size because its not a stock tire for the Maverick.
I didn't feel like trying to guess what vehicles it might be stock for so I just went and priced them elsewhere.
Just thought you might want to let your web design folks know that the inability to price things by size, independent of what vehicles they go to, will cost you buisness.
Are you still experiencing this on your end? I just tried to replicate this on my end and was unable to do so.
For transparency, I searched by tire size without vehicle details entered and pricing was displayed. I also searched with vehicle information entered, then searched by size for the larger plus size, and pricing was again display.
YAY! Can't wait to see the finished results, Matt - be sure to share a picture or twoNew setup is going on tomorrow! Super fast special ordering. If anyone near Idaho is looking for a set of FX4 takeoffs with Toyo 235/65s, mine will be available tomorrow!
Thank you for taking the time to share your experience with us, Steve! I'm pleased to hear Sam got you taken care of.I recently got a pair of Bridgestone Blizzak Dm V2 tires for my XLT Hybrid. The process of ordering (they were not in stock at my local store) to installation a few days later was great! The local assistant manager, Sam, took great care of me and I was in and out with the new tires mounted and balanced in less than 20 minutes. My old tires were bagged and in the bed of the truck ready for me to take to storage until winter is over.
The only thing I might mention is the company's policy of always putting the new tires on the rear if you only buy two new ones. Since the Maverick Hybrid is a front wheel drive, I had to ask for the new tires to be put on the front. This was just after the tech had raised the back of the truck and was ready to remove the wheels! I had always been told that new tires should go on the front because it was less likely to have a blowout on the new tires. In any case, they were put on the front as I asked and have been performing well. All in all a good experience!
Our default axle position for two tire only purchases is the rear, however, we can change the axle position upon request.
Thank you for your support!
Thank you for thinking of us Nw_adventure!Can discount install coil springs with alignment ? Thx
Although there are a handful of Discount Tire locations piloting alignment service, we do not install suspension components such as shocks and springs at this time. My apologies for any inconvenience!
We certainly would love the opportunity to earn your business, Randy!glad to hear you are part of the Mav Club, I am looking to move my business from a competitor because they screwed me over because they knew I trusted them. they've done all my work on tires for 17 leased cars and my personal cars. I think because I've owned a few Porsches they thought I didn't care when they over charged me for a tire/wheel swap. I have always swapped my summer wheels and winter wheels until this year; due to 5 surgeries I asked them to do so. I got charged for 4 new valve stems and balancing on wheels and tires they installed. FOOL ME ONCE --- I have my new winter wheels already, just not my Maverick. I'll get new snows when it comes in and you people have my business. I've dealt with Tire Rack and liked their service. We should have a good time.
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