Headliner Issues after Side Airbag Recall Replacement

[Grumpa]

My friend had air bags fixed but left smudges on headliner. Brought to dealers attention and it was fixed. Some workers are just sloppy!

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[crunchie_frog]

I do not understand. Tongue in cheek, I was indicating that if someone who did not do 'stuff' for a living was trying to give me instruction, they might find other 'stuff' left behind, kind of like a treasure hunt.
As someone who has pride of workmanship, it is insulting to be told how to do my job. It indicates to me, perhaps the only person in the world that feels that way, they they do not trust me, do not trust that I know what I am doing, and do not trust that I will do the job WITHOUT their sticking their ignorant noses into the job at hand.
As a professional, having someone look over my shoulder, asking 'is it done yet?', or "why did you insert the frammis before bolting in the durvo?" when they could not tell the difference between the two disrespects my level of knowledge and experience, and my dedication to doing it right.
Do you want someone telling you how to do your job when they have never done it before?

Perhaps all techs these days have no pride, wil accept instructions, warnings, comments, home-made sammiches, whatever from people walking in off the street, but feel I know how to do the jobs I undertake, and actually resent ignoramus telling what and how to do my job.
Please explain how someone who does not do this 'stuff' for a living can know how to do the job better than the person who is being paid to do it? I personally have zero faith that they would know which end of a torque wrench to look at or adjust. I just don't see it the same way.
Give instructions and caveats as you wish, but if I were being instructed by the supposed customer, I would definitely feel the customer has zero confidence in my knowledge, ability., and internal drive to do a good job.
I would be insulted.
tom

What should a person do when they want to protect their new Maverick from being damaged by a professional tech?

It is obvious that it is the "luck of the draw" on what a professional tech does on this repair (and any repair) and whether or not it is done "correctly". I started doing all of my own auto work about 30 yrs ago (except alignment work and body work). One professional tech and professional service adviser presented me with a bill for "greasing" 4 wheel drive hubs when the vehicle didn't even have 4 wheel drive (or 4 wheel drive hubs), that was one of the things that gave me total distrust in the auto repair industry. I have made plenty of mistakes over the years (and I get to fix them all) but to say that a person should put total trust in the dealer (or any service shop) is going to get you sooner or later. Once the "dirty" deed is done, it is a lot harder to go back and get the dealer to "fix" it as evidenced by one professional tech in the threads above saying there was nothing wrong with what they did when the headliner was sagging and damaged. I am sorry you would be offended if someone shared some advice about how to avoid issues like not getting grease on interior parts and noting that others have had issues with headliners not being tucked back / clipped back in properly.

Again, what is your advice on what a person should do if they have data that shows other professional techs have messed up the job they are about undertake, just roll the dice and take your chances? Seems like sharing information to help them do the job correctly would help them, not hurt their feelings.

 

[Azmig88]

What should a person do when they want to protect their new Maverick from being damaged by a professional tech?

It is obvious that it is a luck of the draw on what a professional tech does on this repair (and any repair) and whether or not it is done "correctly". I started doing all of my own auto work about 30 yrs ago (except alignment work and body work). One professional tech and professional service adviser presented me with a bill for "greasing" 4 wheel drive hubs when the vehicle didn't even have 4 wheel drive (or 4 wheel drive hubs), that was gave me total distrust in the auto repair industry. I have made plenty of mistakes over the years (and I get to fix them all) but to say that a person should put total trust in the dealer (or any service shop) is going to get you sooner or later. Once the "dirty" deed is done, it is a lot harder to go back and get the dealer to "fix" it as evidenced by one professional tech in the threads above saying there was nothing wrong with what they did when the headliner was sagging and damged. I am sorry you would be offended if someone shared some advice about how to avoid issues like not getting grease on interior parts and noting that others have had issues with headliners not being tucked back / clipped back in properly.

Again, what is your advice on what a person should do if they have data that shows other professional techs have messed up the job they are about undertake, just roll the dice and take your chances? Seems like sharing information to help them do the job correctly would help them, not hurt their feelings.

WhatEVER you do, don’t give them friendly advice, stick your nose into their business, ask any questions or give them a heads up. They may somehow leave you a little “surprise” if they are egotistical and have an inferiority complex.
Just cross your fingers and say a prayer.
Remember— None of this is YOUR business.

(Pathetic)

 

[crunchie_frog]

WhatEVER you do, don’t give them friendly advice, stick your nose into their business, ask any questions or give them a heads up. They may somehow leave you a little “surprise” if they are egotistical and have an inferiority complex.
Just cross your fingers and say a prayer.
Remember— None of this is YOUR business.

(Pathetic)

Yes, you might even get a "Chicago sunroof"

 

[GreenLady]

I have not taken my Velocity Blue Hybrid Mav to my dealer yet for the airbag recall. They told me that the headliner needs to be removed and reinstalled. I am worried that it will not be the same and there will be issues. Has anyone experienced issues with their headliner replacement or other issues after this airbag recall?

I just picked my truck up today from the airbag recall (8 days, damaged door from lift and newly painted door). As the service manager and I looked at the headliner that looked all the pictures posted by others he said “Don’t worry, there’s a new headliner on order. Ford issued a TSB for headliner replacement.”

So anybody who got a crappy headliner installed after the recall, call your dealer and let him know about the TSB so he can order one.

 

[GreenLady]

Can't say I blame you, considering you're from East Tennessee. You might end up at the same dealership that did this:

Thanks Ford. You can keep your damn Yeti.

Call your dealer and ask him about the TSB that Ford issued and ask him to order one for you. I would also ask him to replace the scratched trim they must have done. I’m getting 4 scratched trim pieces and the glove box replaced.

 

[Azmig88]

I have not taken my Velocity Blue Hybrid Mav to my dealer yet for the airbag recall. They told me that the headliner needs to be removed and reinstalled. I am worried that it will not be the same and there will be issues. Has anyone experienced issues with their headliner replacement or other issues after this airbag recall?

I assume/HOPE you’ve seen many of the comments and responses posted here, and in other places.
If you decide to take a chance, tell us how it goes.

 

[GreenLady]

What should a person do when they want to protect their new Maverick from being damaged by a professional tech?

It is obvious that it is the "luck of the draw" on what a professional tech does on this repair (and any repair) and whether or not it is done "correctly". I started doing all of my own auto work about 30 yrs ago (except alignment work and body work). One professional tech and professional service adviser presented me with a bill for "greasing" 4 wheel drive hubs when the vehicle didn't even have 4 wheel drive (or 4 wheel drive hubs), that was one of the things that gave me total distrust in the auto repair industry. I have made plenty of mistakes over the years (and I get to fix them all) but to say that a person should put total trust in the dealer (or any service shop) is going to get you sooner or later. Once the "dirty" deed is done, it is a lot harder to go back and get the dealer to "fix" it as evidenced by one professional tech in the threads above saying there was nothing wrong with what they did when the headliner was sagging and damaged. I am sorry you would be offended if someone shared some advice about how to avoid issues like not getting grease on interior parts and noting that others have had issues with headliners not being tucked back / clipped back in properly.

Again, what is your advice on what a person should do if they have data that shows other professional techs have messed up the job they are about undertake, just roll the dice and take your chances? Seems like sharing information to help them do the job correctly would help them, not hurt their feelings.

I’ve gotten into this habit of mentioning all the members of the MTC that have complained and posted pictures along with comments. Then I ask them if they read the issues on the forum and if not I tell them how many members there are and how valuable the forum is! It has helped me.

 

[Chris_G]

I just picked my truck up today from the airbag recall (8 days, damaged door from lift and newly painted door). As the service manager and I looked at the headliner that looked all the pictures posted by others he said “Don’t worry, there’s a new headliner on order. Ford issued a TSB for headliner replacement.”

So anybody who got a crappy headliner installed after the recall, call your dealer and let him know about the TSB so he can order one.

Sorry that you're having so many issues. Glad you finally got the truck back.

 

[GreenLady]

Sorry that you're having so many issues. Glad you finally got the truck back.

Thanks, but when I was putting the back seat together for my dog I noticed scratches and a cut on both rear door panels as well as a missing aluminum fishing bat and ratchet straps under the driver’s seat. Too many fishermen down here I documented everything and sent it to the Service manager. I have a feeling the items went missing and damage on the left side when the paint job was done since they shoved the driver door panel into the back seat.

 

[Chris_G]

This isn't the GY dealer, is it?

 

[SeanBonham]

What a damn bummer! Mine came back with all kinds of grease marks, weird scratches, the rear headliner is drooping, and they broke a piece of the c pillar trim. Going to love this phone call to the dear tomorrow... Should have f'n known better.

 

[Azmig88]

I rest my case

THIS IS TERRIBLE !!!!!!

 

[Azmig88]

Yes, you might even get a "Chicago sunroof"

With matching shoes

 

[Azmig88]

Grumpyunk-
You developed laryngitis?

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