Ford failed to properly test the airbags from their suppliers and 65,000 vehicles were built with faulty airbags. Now they get to pay for that mistake in new parts and labor. The fact that they made it tough to service these airbags and don't have proper training required is a Ford/dealer problem. No sympathy from me.
One thing this country seems to be suffering from is a huge FU attitude. If this was your kid at work who just lost a days pay change your attitude? We are all humans and brothers man. This isn't a screw the man conversation. You are talking about another person who is a lot like you.
Lost a day of pay? How? If they're working, they're legally required to get paid.
I don't know where this technician is located, but labor laws differ wildly by state, and it is absolutely not true that if he works he gets paid in all states. Your situation sounds way worse. And I am sorry for all the hassle. But, my point is that I doubt the tech if confronted by the service manager would say "i have no sympathy" for the owner. Just because you've had issues does not mean they do not respect you. Again, people outside the industry have all kinds of opinions on how the industry should run. And it isnt that simple. We have a hard time getting technicians at all. Much less premium quality techs. And we pay very well and a huge signing bonus. I cannot imagine how hard it is at lower end stores like Ford, and especially in podunk areas where you couldn't possibly recruit someone from another nice area.
It does mean they don't respect me. They knowingly ruined my property and delivered my truck back to me in a way that diminished its value.
How about you pickup a wrench and get to work? Arbitrarily calling someone incompetent based on one interaction is uncalled for. This person is likely not an ace tech if this recall does in fact pay 2 hours and he took 7 to do it. But that does not mean he is incompetent. Another thing that happens to us in the industry, especially on new cars is that factory published service information such as repair procedures can be wrong. Sometimes very wrong. So again, congratulations for apparently being an infallible genius, but you come across as a real jackassWhy must people defend the incompetent? He has to get paid here regardless. Maybe he only gets base hrly for all the time he wasted.
