Water leak into cabin from Cowl

[Ford Motor Company]

We are going through this same mold issue too. We are not backing down. Ford should take responsibility and pay out.

Hi there – send a message to us with your VIN and approximate mileage, along with some more details about your situation. I’ll look into this for you. Thanks!

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[lavaspill]

I did not need anyone to tell me there was a problem. Anyone within 10 feet of the vehicle were aware there is a problem.

I'll bet a bunch of you park in a garage. Leave it out in the rain awhile before your warranty ends. You don't want a leak, but better to find it while mother ford is paying.

Garden hose?

 

[Farming4Life]

Report the issues with NTSB so it becomes a recall issue

You can go to NHTSA.GOV to file complaints for investigation on safety issues with your Maverick.

 

[Bodageta]

I've read about many other owners experiencing a leak from the cowl into the front cabin, usually on the passenger side. Thank you to those who have posted about this.

I normally park my truck in a garage so I suspect that a slow leak was already present and mold growth was occurring for a while. Over the past several months I did smell mildew. I thought it was the floor mats getting wet from going in and out of the car or a window left down during a brief rain squall. Luckily I parked my truck outside for a week and we had thunder storms. The leak was this exposed as there was enough water in the front passenger floor that you could hear it like squeezing a sponge. I got on the forum and learned that I potentially was a leak from the cowl area.

My truck has been at the dealership going on 3 weeks. The entire cabin is gutted and they bagged the truck to treat the extreme amount of mold that was growing on the carpets, fire wall padding etc. It will be at least 4 weeks I will be without my truck.

Please check your trucks after a strong rain. The thought of driving around with mold in my cabin with my family exposed to it is concerning. I already reported this to the national transportation safety [888)327-4236. I hope anyone else that experiences this will do so as well. We can help the maverick community avoid a potential health hazard by prompting a recall or at least bringing attention to the water intrusion.

Did you happen to install LED lights in your center high mounted brake light? If you did or even if you didn’t and the torque is off etc, the light gasket on pretty much all trucks are apt to leak and often run invisibly to the front cab under carpet. Might not be your issue but I’ve fought the issue in the last two trucks I’ve owned that were totally different trucks. Maverick looks to have same design.

 

[Farming4Life]

Report the issues with NTSB so it becomes a recall issue

I reported this to them and no recall yet.

 

[Farming4Life]

Submitted a complaint as well. I am 1k over my extended warranty and the dealer I am dealing with is basically telling me too bad so sad. But they will let me trade it in. I bought the vehicle brand new just over a year ago after over a year wait.
I am also unable to smell the mold/mildew due to Covid (2020). My truck apparently stinks terribly and I have had no idea.
then after a hard rain last week I had to grab something from the floorboard that fell and noticed it was wet. Pull back the mat and BOOM….mold on top of the carpet.
Knowing that my son is asthmatic and has a mold allergy it infuriates me that Now I’m being told I’ll have to pay out of pocket for a manufacture defect that I was unable to identify due to my inability to smell mildew or sit on the passenger side barefoot to notice the issues.
I’m beside myself. A brand new vehicle that is paid for but this isn’t a recall or something that FORD is paying for. I have owner 4 previous FORDS and I waited almost 2 years to get this one. I will NEVER deal with ford again after this.
To be getting the response I have gotten from everyone involved is just sad.
not covered under the warranty, no loaner vehicles.
im not taking my vehicle back until all the carpet and matting is replaced. I can’t put my son in that truck but yet no one is doing anything??????????

Ford corporate has poor communication and lacking of acknowledging this issue. No recalls made. Our Maverick has been at the dealership since the first week of April 2024. Still trying to communicate a reasonable offer to Ford. We have expressed our thoughts for a new replacement Maverick. This is ALL on Ford.

 

[jjfordyce81]

Ford corporate has poor communication and lacking of acknowledging this issue. No recalls made. Our Maverick has been at the dealership since the first week of April 2024. Still trying to communicate a reasonable offer to Ford. We have expressed our thoughts for a new replacement Maverick. This is ALL on Ford.

So sad that it is like that. I’m sorry you are dealing with this. I waited so long and saved for this truck to go through all this. Very poor customer care.

 

[bgn]

Ford corporate has poor communication and lacking of acknowledging this issue. No recalls made. Our Maverick has been at the dealership since the first week of April 2024. Still trying to communicate a reasonable offer to Ford. We have expressed our thoughts for a new replacement Maverick. This is ALL on Ford.

You would be eligible for a lemon law claim under many states' laws. I suggest you get familiar with yours, if you haven't already.

Ford doesn't care to pay attention until you cost them money.

 

[jjfordyce81]

So sad that it is like that. I’m sorry you are dealing with this. I waited so long and saved for this truck to go through all this. Very poor customer care.

I really hated to sell my truck but I won’t deal with that

 

[Farming4Life]

So sad that it is like that. I’m sorry you are dealing with this. I waited so long and saved for this truck to go through all this. Very poor customer care.

We saved for several months before we ordered the first one. Now over two years later and starting over.

 

[Farming4Life]

You would be eligible for a lemon law claim under many states' laws. I suggest you get familiar with yours, if you haven't already.

Ford doesn't care to pay attention until you cost them money.

Already done that. They will not take your case unless you have thousands of dollars spent on repairs. That's messed up.

 

[Farming4Life]

I really hated to sell my truck but I won’t deal with that

Understand that. But we are in this for the principal of this issue and a replacement Maverick . Seeking no cost out of pocket just switching titles at the bank against the original loan. Almost there 🫣

 

[jjfordyce81]

We saved for several months before we ordered the first one. Now over two years later and starting over.

Exactly. I didn’t want to pay for the repairs and shouldn’t have to.

 

[Farming4Life]

We will not pay for their mistakes. We are fighting for the principal of this issue. Calling them out to take responsibility for their poor quality checks prior to shipping the final product.

 

[Farming4Life]

Hi there – send a message to us with your VIN and approximate mileage, along with some more details about your situation. I’ll look into this for you. Thanks!

We already contacted the RAV department. We are expecting a new replacement Maverick (in which we have placed the order) with zero out of pocket. This is a fair request, as this mold issue is not of our fault but on the Ford production poor quality checks. It is time for Ford to own up and take responsibility for their mistake.

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