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Dealer wants to totally replace the transmission

pigsareus

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Took my Maverick to the dealer for a quick transmission service and now they want to replace the whole thing at an estimated cost of $9,000 and no idea how long it will take (they said the transmission is on back-order)

2022 XLT AWD EcoBoost with the 4k tow package just over 85,000 mi.
Was driving home from a business trip (little over 700mi highway driving one-way) and in the last hour or so started to notice some delayed shifting & hard shifting.
When I got home I ran the codes and one of my transmission solenoids was stuck-on
Hoping it was just my fluids needing topped-off/replaced, I took it to my regular repair shop, but they don't touch transmissions.
So then I took it to a quick lube place and they refused to touch it because they didn't have the right fluids.
So then I took it to the ford dealer in town, and at first they refused to change the fluids because ford, in their infinite wisdom, claims that their transmission fluid lasts 150k mi. and being only half that, they don't need to change it.
Then I told them the whole story, and they told me they again refuse to change the fluids - "it's their policy" that they need to do a full diagnostic ($150+tax) before anything else.
Called them today for an update and they won't tell me exactly what's wrong, just that "there's a lot of codes" and that they need to replace the whole thing.
They don't want to even attempt repair, and claim it'll cost more than the replacement.

Called-around to some transmission-specific shops nearby and none of them will work on it because they claim that the 22 maverick has no information whatsoever in whatever system they use; they all claimed that they could only find info on the 23, and that even that info wasn't enough to do work on the truck.

In my research I've seen lots of people having transmission issues with these things.
Has anyone had similar issues & found any resolution other than ponying-up half the KBB for a new trans?
Solenoids and packs are replaceable - they control the shift points - typically they are easily accessible under the trans pan - in that your diag showed open sol then the fix is to replace that sol or the entire pack if in dividuals can't be replaced on their own. Cost should be way below a full trans replacement, under $1K. The longer a vehicle is run with a bad pack the more likely it is to cause actual internal damage to it so the sooner the fix the better
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710-oil-614

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This is why I am happy to have my PremiumCare warranty and will be doing routine transmission oil changes.

Sorry to hear this OP - keep searching for a better mechanic who can assist.
 

Ford Motor Company

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Took my Maverick to the dealer for a quick transmission service and now they want to replace the whole thing at an estimated cost of $9,000 and no idea how long it will take (they said the transmission is on back-order)

2022 XLT AWD EcoBoost with the 4k tow package just over 85,000 mi.
Was driving home from a business trip (little over 700mi highway driving one-way) and in the last hour or so started to notice some delayed shifting & hard shifting.
When I got home I ran the codes and one of my transmission solenoids was stuck-on
Hoping it was just my fluids needing topped-off/replaced, I took it to my regular repair shop, but they don't touch transmissions.
So then I took it to a quick lube place and they refused to touch it because they didn't have the right fluids.
So then I took it to the ford dealer in town, and at first they refused to change the fluids because ford, in their infinite wisdom, claims that their transmission fluid lasts 150k mi. and being only half that, they don't need to change it.
Then I told them the whole story, and they told me they again refuse to change the fluids - "it's their policy" that they need to do a full diagnostic ($150+tax) before anything else.
Called them today for an update and they won't tell me exactly what's wrong, just that "there's a lot of codes" and that they need to replace the whole thing.
They don't want to even attempt repair, and claim it'll cost more than the replacement.

Called-around to some transmission-specific shops nearby and none of them will work on it because they claim that the 22 maverick has no information whatsoever in whatever system they use; they all claimed that they could only find info on the 23, and that even that info wasn't enough to do work on the truck.

In my research I've seen lots of people having transmission issues with these things.
Has anyone had similar issues & found any resolution other than ponying-up half the KBB for a new trans?
Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.
 

SusieQ

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I wonder if this would be covered by an extended warranty.
 

OneAlienBoi

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Glad I have the e-cvt, I'll just say that. A bulletproof design vs. a Chevy 8 speed transmission with engineering flaws. I feel bad for the people impacted by this, but I did predict we'd see this shift. Most of the hybrid issues werr mild things with the 12V battery or wiring harness, small, easy and cheap to address things.

I predicted Ford would resolve a lot of those issues, which they did on second half of '22 and later build mavericks for the most part, and we'd see the paradigm switch, with the hybrid issues quieting down, and Ecoboost issues picking up with the turbos and 8 speed. We're basically seeing exactly that.

Despite all the shit Ecoboost owners have given us, I could use this opportunity to say I told you so. Instead, I'm just gonna say, sorry you're having to go through this.
 

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710-oil-614

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Glad I have the e-cvt, I'll just say that. A bulletproof design vs. a Chevy 8 speed transmission with engineering flaws. I feel bad for the people impacted by this, but I did predict we'd see this shift. Most of the hybrid issues werr mild things with the 12V battery or wiring harness, small, easy and cheap to address things.

I predicted Ford would resolve a lot of those issues, which they did on second half of '22 and later build mavericks for the most part, and we'd see the paradigm switch, with the hybrid issues quieting down, and Ecoboost issues picking up with the turbos and 8 speed. We're basically seeing exactly that.

Despite all the shit Ecoboost owners have given us, I could use this opportunity to say I told you so. Instead, I'm just gonna say, sorry you're having to go through this.
Old boy is really going to come in here and pat himself on the back and call his shot because of one thread where an 8F35 has a faulty solenoid....

I bow down to you, omnipresent @OneAlienBoi
 

OneAlienBoi

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Old boy is really going to come in here and pat himself on the back and call his shot because of one thread where an 8F35 has a faulty solenoid....

I bow down to you, omnipresent @OneAlienBoi
I mean, say what you want about some of the hybrid components of the maverick. But as far as we can tell, going off the track record Ford e-cvts, and the Ford 8 speed, yeah, it generally looks like the e-cvt is a far more proven and durable transmission. As in e-cvts are basically as reliable as a transmission can get.

Now watch, I'll have transmission issues with my hybrid now that I said that because the universe is an almighty bitch 🤣.
 

colinl

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I wonder if this would be covered by an extended warranty.
Yes and no.

Ford ESP would cover it unless there was some obvious causation like evidence of abuse. Any non-Ford warranty might as well, but they often have limits and exclusions. That's one of many reasons people advise to stay away from extended warranties that are not Ford plans.
 

710-oil-614

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I mean, say what you want about some of the hybrid components of the maverick. But as far as we can tell, going off the track record Ford e-cvts, and the Ford 8 speed, yeah, it generally looks like the e-cvt is a far more proven and durable transmission. As in e-cvts are basically as reliable as a transmission can get.

Now watch, I'll have transmission issues with my hybrid now that I said that because the universe is an almighty bitch 🤣.
No doubt the 8F35 is the weak link in the ecoboost Maverick drivetrains - however one instance of solenoid failure does not equal a widespread problem.

I am confident with my regular maintenance on the 8F35 - mine will never be an issue.
 

OneAlienBoi

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No doubt the 8F35 is the weak link in the ecoboost Maverick drivetrains - however one instance of solenoid failure does not equal a widespread problem.

I am confident with my regular maintenance on the 8F35 - mine will never be an issue.
I don't deny that. The hybrid and Ecoboost mavericks are generally speaking, both above average in terms of reliability. Basically all of the issues we see on the forums are the types of things that are only happening across maybe half a percent of all mavericks, it just seems like it's more common because forums are literally a place for people to complain.

Ford has sold hundreds of thousands of mavericks at this point. That means even if 1% of mavericks had issues, that would be thousands of people complaining. We're seeing maybe a few hundred people complaining on this site if that. So the sky definitely isn't falling.
 
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OLD HIPPY99

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Took my Maverick to the dealer for a quick transmission service and now they want to replace the whole thing at an estimated cost of $9,000 and no idea how long it will take (they said the transmission is on back-order)

2022 XLT AWD EcoBoost with the 4k tow package just over 85,000 mi.
Was driving home from a business trip (little over 700mi highway driving one-way) and in the last hour or so started to notice some delayed shifting & hard shifting.
When I got home I ran the codes and one of my transmission solenoids was stuck-on
Hoping it was just my fluids needing topped-off/replaced, I took it to my regular repair shop, but they don't touch transmissions.
So then I took it to a quick lube place and they refused to touch it because they didn't have the right fluids.
So then I took it to the ford dealer in town, and at first they refused to change the fluids because ford, in their infinite wisdom, claims that their transmission fluid lasts 150k mi. and being only half that, they don't need to change it.
Then I told them the whole story, and they told me they again refuse to change the fluids - "it's their policy" that they need to do a full diagnostic ($150+tax) before anything else.
Called them today for an update and they won't tell me exactly what's wrong, just that "there's a lot of codes" and that they need to replace the whole thing.
They don't want to even attempt repair, and claim it'll cost more than the replacement.

Called-around to some transmission-specific shops nearby and none of them will work on it because they claim that the 22 maverick has no information whatsoever in whatever system they use; they all claimed that they could only find info on the 23, and that even that info wasn't enough to do work on the truck.

In my research I've seen lots of people having transmission issues with these things.
Has anyone had similar issues & found any resolution other than ponying-up half the KBB for a new trans?
I have a 2018 Edge, 2.0 FWD. The transmission went out at just over 100,000 miles. They replaced it but it was a 6 week wait and cost close to $7000. After 3 months, it went out again. It was under warranty and didn't cost me anything except a 1 week wait. Here I am, 3 months later and it acts like it's going out again. Altogether, I've accumulated about $3000 in car rentals. I ordered my 2023 Maverick in September of 22. Last week, after a 15 month wait, the dealer (not the same one that did the repairs on my Edge) called and said that they were rolling my order over to a 2024. Got the paperwork the other day and the cost increased by $2100. We haven't discussed that yet. I've been a Ford person for over 40 year. I'm just about ready to move on to another brand!
 

AutobahnSHO

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I’ll tell you what, all these stories about transmissions and cv axles going so quickly in the Maverick really give me concern. All the little issues are challenge enough to deal with, I certainly don’t want to end up with a $10,000 bill sitting looming over my vehicle. Never changed the transmission fluid in my Volvo throughout 165,000 miles and never once had an issue.
Any manufacturer has 'some' defects.
 

Waterick

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I have a 2018 Edge, 2.0 FWD. The transmission went out at just over 100,000 miles. They replaced it but it was a 6 week wait and cost close to $7000. After 3 months, it went out again. It was under warranty and didn't cost me anything except a 1 week wait. Here I am, 3 months later and it acts like it's going out again. Altogether, I've accumulated about $3000 in car rentals. I ordered my 2023 Maverick in September of 22. Last week, after a 15 month wait, the dealer (not the same one that did the repairs on my Edge) called and said that they were rolling my order over to a 2024. Got the paperwork the other day and the cost increased by $2100. We haven't discussed that yet. I've been a Ford person for over 40 year. I'm just about ready to move on to another brand!
Seems like your dealer is more than a little late in rolling your order to a 2024 model. Those actions should have taken place last summer. I hope you can still receive the Private Offer from Ford to help with the price increases.
Good luck with your transmission situation.
 

Rivers90

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I believe it but the transmission fluid for my Volvo was I believe good for 150,000 miles or the life of the vehicle. Could be wrong but I’m pretty sure that’s what the manual said.
The Nissan I had that the Maverick replaced clamed lifetime transmission fluid, but the Nissan auto transmissions were well known for failing if you did not change the fluid every 40k. So don't believe it.

The life time or 150k numbers is for non severe duty schedule. Severe duty wants it changed every 40k miles.
You are Severe duty if you drive when it is Hot or Cold, at high altitude, if you ever tow, drive up steep grades, drive off road, let the vehicle sit and idle, or drive short trips. So nearly everyone is severe duty. For me it gets over 90 deg. F in the summer where I live, so that counts as severe duty.

I plan on changing my transmission fluid early and I expect the trans to last well over 150k miles.
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