Beware: Heat Exchanger not covered under warranty

[imboden013]

I was told when I bought my truck that the extended warranty runs concurrent with the 3-36. In other words it doesnt start when your 3-36 runs out. I plan on getting my extended warranty when my truck hits about 34K. This way it only runs concurrent with the OEM warranty for 2,000 miles, and maximizes my coverage per dollar.

If you’re talking about a ford ESP it’s a bit cheaper to buy it before the 12/12000 point. If you wait to buy it will cost you a $100-$200 more. I bought mine on line from floodfordesp.com.

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[Barracuda340]

It does not work that way.
Sorry.

It's until x miles on the odometer. Not x miles since you paid for it.

Whatever, doesnt matter. This truck is not something I plan on keeping forever like my 1994 silverado. That truck I can actually work on and troubleshoot. This only needs to last me till retirement. After that, the first major issue, and it goes.

 

[BradnChristine]

I had the dealer quote 5yr/60K bumper to bumper from ford and it was $2320. Seems expensive but I admit I haven't shopped around yet. Truck is expected in Nov.
ETA: Based off the comments, I looked at Ford ESP. I am not sure what they were quoting because on the ESP site it appears its considerably less even for premium.
So difficult to find a decent dealer.

FAT dealer profit is the only difference. Granger and Flood are reasonable, as are a couple others.

 

[Eagle11]

I was told when I bought my truck that the extended warranty runs concurrent with the 3-36. In other words it doesnt start when your 3-36 runs out. I plan on getting my extended warranty when my truck hits about 34K. This way it only runs concurrent with the OEM warranty for 2,000 miles, and maximizes my coverage per dollar.

THis is not true, but do what you want. When you take your truck into service and the Service department sees the Extended warranty, they file a claim with the company, since they will make more money v Factory warranty.

 

[BoldlyGoingNowhere]

FWIW unless you got a warranty from some other company then Ford PremiumCare explicitly excludes the HV battery.

Does this mean the factory 10/100K hybrid warranty doesnt cover the battery? Or is it pro rated?

 

[bighap]

Does this mean the factory 10/100K hybrid warranty doesnt cover the battery? Or is it pro rated?

It does. 8 years or 100k miles.

 

[gwrace14651]

I usually hate extended warranties, but there is no way I would forego buying a 10 year warranty for my Maverick. They only had 8 year max for my C-Max, which was less than $1k. The Maverick will be about the same price, as I will only need 48k miles.

I've had nothing but oil changes for my C-Max, but that 8 year piece of mind is well worth it. CHEAP insurance at less than $100 a year!

My problems with extended warranties is the fine print. Their don't cover list is often longer than what they do cover. I've never bought one and probably never will. It's just a personal choice.

 

[BoldlyGoingNowhere]

It does. 8 years or 100k miles.

Well then that would confirm why its omitted from ESP.

 

[BoldlyGoingNowhere]

My problems with extended warranties is the fine print. Their don't cover list is often longer than what they do cover. I've never bought one and probably never will. It's just a personal choice.

I bought my Outlander in 2007 when sales were slow. The dealer threw in an aftermarket 10yr/100K bumper to bumper that I didn't give a whole lot of thought to until I had a hub fail at 85,000 miles. The warranty covered it, it even had no deductible. Then later the track on the rear passenger window failed. The warranty covered that and then the squirrel cage bushings failed on the cabin blower, covered that too.

On the sales paperwork they showed the warranty as $2000. I never got around to figuring out how much that would have cost paying out of pocket. I was surprised they covered the Hub.

Looking at the random crap that has been failing on ALL manufacturers including my tried and true 100% made in Japan Mitsubishis I will be buying a warranty. Todays stuff is sht. It really makes me sad. I was actually considering buying a Jeep or Subaru because it really cant get any worse.

 

[Derwood]

Between working with a good dealer and asking nicely at the warranty department, this kind of thing would typically be covered. Though going into a new model it would be recommended buying an extended warranty, cause you know - we are the beta testers.

I agree with getting extended warranty. A hybrid like mine I'm getting this Wednesday simply has extra s*** that can go wrong and mine being having the lux pkg adds even more "stuff" that can go sideways down the road. Praying I'm one of those owners that will still be posting 5-10 years down the road that I still love my Maverick. Can't wait for pickup day!

 

[Granger Ford]

There are two things to consider as you wait:
1. Ford ESP will cost more after 12,000 miles or 12 months. I think most plans are $100 more after that milestone.
2. They have price increases, generally around once a year.

I plan on keeping mine and will get a 10 year ESP warranty as I near the year mark...but @Granger Ford posted recently that there was a price increase coming soon...so I may do it sooner rather than later. Check your chosen deductible. When I got my ESP for my C-Max, the $50 deductible price was exactly $50 more than the $100 deductible. One use pays for the lower deductible. Ford built the C-Max too well, in that I've needed nothing but oil changes and a 12 volt battery in 5.5 years, but the warranty to 1/2026 is comforting.

Yes, thanks for the mention. Price increase is coming in October.

 

[Senior Master Ford Guy]

The heat exchanger is truly a " Hybrid Unique Component" and one would expect it to have been covered by FoMoCo under the 8 year/100,00 mile Hybrid Unique Components warranty. But as a 35+year technician I have seen this kind of shenanigans many times from FoMoCo and their warranty coverages. Recently I had an Edge that needed a moonroof switch replaced and the customer had a Ford ESP which covers electrical components including switches. .however, the switch is only sold as part of the overhead console assembly, and that part is considered interior trim and therefore is not covered. Customer was on the hook for a $600 switch attached to a trim piece.

 

[Maverstang]

The heat exchanger is truly a " Hybrid Unique Component" and one would expect it to have been covered by FoMoCo under the 8 year/100,00 mile Hybrid Unique Components warranty. But as a 35+year technician I have seen this kind of shenanigans many times from FoMoCo and their warranty coverages. Recently I had an Edge that needed a moonroof switch replaced and the customer had a Ford ESP which covers electrical components including switches. .however, the switch is only sold as part of the overhead console assembly, and that part is considered interior trim and therefore is not covered. Customer was on the hook for a $600 switch attached to a trim piece.

Wow, that is dirty pool….

ESP seems like a good deal on the surface, but when you hear stories like this, it makes me question its actual value in practice.

 

[BoldlyGoingNowhere]

The heat exchanger is truly a " Hybrid Unique Component" and one would expect it to have been covered by FoMoCo under the 8 year/100,00 mile Hybrid Unique Components warranty. But as a 35+year technician I have seen this kind of shenanigans many times from FoMoCo and their warranty coverages. Recently I had an Edge that needed a moonroof switch replaced and the customer had a Ford ESP which covers electrical components including switches. .however, the switch is only sold as part of the overhead console assembly, and that part is considered interior trim and therefore is not covered. Customer was on the hook for a $600 switch attached to a trim piece.

When I come across these expensive silly situations I look for an aftermarket part and check with my bodyshop or car stereo installer for install options. They usually have the tools and expertise to deal with trim pieces, unlike my local mechanic that would leave their handprint all over the headliner.

 

[BoldlyGoingNowhere]

Yes, thanks for the mention. Price increase is coming in October.

Do you have a guesstimate on how much they are going up? I am scheduled for delivery in November.

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