Dealer is saying they cannot honor the Maverick Model Launch Program's production date rates.

[commadorebob]

Maybe OP didn't qualify for those rates.

Given the rate given was 10%, I'm thinking this is the case. That's close to the point where my bank will just decline the loan.

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[crashdumie]

when I went to the dealership they tried the whole price match was not in their system and tried not to honor it. I called Ford while in their office and they said they have to contact their Ford Rep to get approval. all in all, I got it done and taken care of. i was not walking out of there paying more than I was supposed to. it would be best if you did the same. call ford customer service and talk to them.
your dealership might be doing a switcharoo on you. they showed you the rates they pulled up, yes. but did they show you the offers on the Smart Vincent?

 

[fang988]

when I went to the dealership they tried the whole price match was not in their system and tried not to honor it. I called Ford while in their office and they said they have to contact their Ford Rep to get approval. all in all, I got it done and taken care of. i was not walking out of there paying more than I was supposed to. it would be best if you did the same. call ford customer service and talk to them.
your dealership might be doing a switcharoo on you. they showed you the rates they pulled up, yes. but did they show you the offers on the Smart Vincent?

Yes, I saw the protected rates from my order date on the smart Vincent. They just won't honor it unless they talk to someone. I guess I need to find out who their Ford rep is.

 

[KevCuRaoi]

It's a 22. I saw the rates myself and they flat out told me they will not honor it because they have to pay out of pocket for it to work.
I then told them that they should be reimbursed by Ford themselves. But they want me to call Ford and have them call their dealership and guarantee that they will be reimbursed.

Not true. As long as you are the person who originally ordered the Maverick, all the dealership has to do is click the "protection date" button. Very easy our dealership does that all the time.

Your dealership undoubtedly knows how that works too....

 

[KevCuRaoi]

Yes, I saw the protected rates from my order date on the smart Vincent. They just won't honor it unless they talk to someone. I guess I need to find out who their Ford rep is.

Maybe get someone from CRC / Ford customer support on the line while you call the dealership?

 

[atomguy245]

My Maverick finally came in from an 2021 October order date. At first they wanted me on a 10% plan but I new my rates should be locked in with my production date. After pulling some teeth I was finally told that they do not honor this program and only honor the price protection of the vehicle itself, not the rates. They told me that I need to contact Ford, have them call the dealership themselves and guarantee that they will be reimbursed for the extra cost of the vehicle. I am planning on calling Ford's hotline tomorrow, but is there a number I can call or person I can contact directly that handles these issues? I remember somebody mentioning to tweet someone but I do not know who and if it can happen quickly before they sell my vehicle to someone else. I need some help.

Funny. I was told the exact opposite. I was told I could get the protected interest rates, but NOT the price protection. These dealers don't know their butts from a hole in the ground.

Your dealer would make a killing on the financing at 10%. That's bs. I got Ford's 1.9% for 60 months on my Maverick. Still arguing about the price protection

 

[OrangeBlue]

If you have excellent credit or even very good credit one "hard" credit check is not going to make any measurable difference in your credit worthiness.

My dealer wanted to run my credit even though I brought a cashiers check. Just FYI, any hard credit check actually hurts your credit score.

 

[Dimes]

Dealer gets a kickback from the bank on loans. The higher the interest rates they can sell the customer, the higher the kickback.

This right here. Dealers make a lot of money in financing both in kickbacks and interest. Dealers do not care about you and will do everything they can to get as much money from your pocket as possible.

 

[commadorebob]

If you have excellent credit or even very good credit one "hard" credit check is not going to make any measurable difference in your credit worthiness.

Part of the problem is when a dealer doesn't make one "hard" credit check. I went to one and they ran a "series" of checks looking for the best rate for them. I had six inquiries in the span of two minutes that it actually triggered a fraud warning with my credit monitoring agency.

That dealer has been blacklisted as I already had preapproval and told them that...

 

[sgtcurry]

Part of the problem is when a dealer doesn't make one "hard" credit check. I went to one and they ran a "series" of checks looking for the best rate for them. I had six inquiries in the span of two minutes that it actually triggered a fraud warning with my credit monitoring agency.

That dealer has been blacklisted as I already had preapproval and told them that...

So there's a misconception that multiple checks hurt your credit score. Credit agencies will not dock you for the same type of credit check within a window of time. For example 6 credit checks for auto loans within a 2 week period will only lower your credit score once. They group these types of checks.

 

[commadorebob]

So there's a misconception that multiple checks hurt your credit score. Credit agencies will not dock you for the same type of credit check within a window of time. For example 6 credit checks for auto loans within a 2 week period will only lower your credit score once. They group these types of checks.

Interesting. My score went up several points when all six rolled off at the same time and for the entire two-year period I was being told "multiple hard pulls" was a factor in my reported score despite the fact that I had no other hard pulls.

 

[SValline]

Yeah, it sucks. Stealership I ordered from changed hands in the 11 1/2 months i waited. New "group" owners would not honor interest rates or price when ordered. I had all the price protection paperwork and printouts of the Smart Vincent screen they need to check the box for the rates. They refused to cooperate. Said they did not have to honor deals made by the previous owners.....It came down to take it or leave it. I took the 3 or 4 hours of them wasting my time to weigh the options and decided to take it. Also the non-negotiable $1300 paint protection scam they refused to budge on. It's pretty funny to think about walking the sales manager through the process of doing it right. Come on, they know what they're doing. They have the keys to your new truck and hold them hostage.

What goes around comes around. Dealerships are going to be hurting in a big way in the next few months and incentives and huge losses are in their future. People remember the bad dealerships and they will feel the pain. Envision Ford Oxnard. Avoid at all costs.

They played the interest rate game with me as well, 10% was the first 4 square paper offer. I challenged and asked for Ford Credit's rates. Came down immediately to 6.99%, which is still high and turns out it wasn't Ford Credit, it was some Allied or whatever bs finance place. In the finance room, they held the 5.9% rate hostage unless I bought their $3900 service plan. F*ck no. I signed the papers and got out of there and immediately contacted my credit union to refinance. 5.9% for a nice long-term without paying extras. If all goes to plan, I won't make a single payment to that other bank and they won't get a dime of interest charges. Plus it'll delay my first payment a few more weeks. Hopefully. What can I say, it's been a rough year. Let's Go, Brandon.

Bottom line, it's a terrible time to buy a vehicle and if you have a good dealership, you're experience will be nice. The bad dealerships will do what they do and life goes on. It cost me an extra $2500 to get my Maverick, but I am very happy with it, and besides the few minutes of venting here and there, I am not letting the stress of the bad deal ruin the experience of owning my truck. I'm getting 49 mpg and accessorizing the heck out of it.

 

[scotty]

I really don't understand how a contracted deal you made for a price that you have in writing can be changed by a new owner of the company?

 

[Bear]

I say call out this dealership....who is it? I picked up my Maverick last Friday at MSRP, 0% financing, no unexpected add on and no pressure to purchase any of that other stuff.

 

[scotty]

What is meant by "call out the dealership?
Hey Bear I like your news: so you payed cash/check? Was it a bank check that you payed with?

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