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Cracked windshield glass

tomahawk72

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I have two small chips in my windshield now due to rocks being thrown from dump trucks and semi's. I am calling Safelite tomorrow to hopefully get them repaired, will get pics then. How did things work out for you OP?
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ValenciaOrange

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Hi there – send a message to us with your VIN and approximate mileage. I’ll look into this for you. Thanks
Ford reached out to me also. I gave them all the information they requested and they gave me a case number and said someone would call me in 2 to 3 days. It’s been weeks and no one has contacted me.
 
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Tman

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I have two small chips in my windshield now due to rocks being thrown from dump trucks and semi's. I am calling Safelite tomorrow to hopefully get them repaired, will get pics then. How did things work out for you OP?
Safelite finally got the windshield and replaced it about 2 weeks later than originally scheduled. It is an OEM windshield with the Ford logo on it. In the meantime I never got a ticket or had any issues at all.
 
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Tman

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Ford reached out to me also. I gave them all the information they requested and they gave me a case number and said someone would call me in 2 to 3 days. It’s been weeks and no one has contacted me.
That is too bad. They contacted me and also gave me a case number. I reached out to the dealership but they informed me that my issue was not covered under warranty because it was from road debris and not a parts defect.. In any case I had already contacted my insurance company and simply got the windshield replaced.
 

tomahawk72

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Safelite finally got the windshield and replaced it about 2 weeks later than originally scheduled. It is an OEM windshield with the Ford logo on it. In the meantime I never got a ticket or had any issues at all.
Awesome! I have an appointment tomorrow with a local glass repair company to get the chips taken care of. They told me it will take less than an hour which works perfect for me.
 

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Tman

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Awesome! I have an appointment tomorrow with a local glass repair company to get the chips taken care of. They told me it will take less than an hour which works perfect for me.
Yea I had an 18 inch crack, so they had to replace the whole windshield.
 

LeersMav

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Ah, yeah, cracks from a rock same as chips in the paint ....... warranty does not cover road hazards. And some insurance companies will not cover ALL road hazards .... but very few.
 

Edge Haley

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On my road trip I got a chip in my windshield that I had not noticed. When I got home the windshield began to crack. I called my insurance company. They made an appointment for next week. The repair company (Safelite) just sent me an email saying that they may not have a windshield by then due to global glass shortages. The repair had already been set back a week as this is a new vehicle.
Was the camera attached to the center of the windshield a major additional cost for replacing to the new windshield. Assumed it is just glued on ?

Safelite is the only installer I've seen advertise that they can re-install the windshield camera.
 
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Tman

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Was the camera attached to the center of the windshield a major additional cost for replacing to the new windshield. Assumed it is just glued on ?
Not that I am aware. I paid my $100 deductible and nothing more
 

FINESSE605

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On my road trip I got a chip in my windshield that I had not noticed. When I got home the windshield began to crack. I called my insurance company. They made an appointment for next week. The repair company (Safelite) just sent me an email saying that they may not have a windshield by then due to global glass shortages. The repair had already been set back a week as this is a new vehicle.
What was your quote to get a replacement windshield? Literally the same thing just happened and my online quote I got seemed a bit outrageous stating “recalibration” of my front view camera?
 
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Don’t use safelight it will go on your insurance as a accident claim even with glass coverage.
 
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Tman

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What was your quote to get a replacement windshield? Literally the same thing just happened and my online quote I got seemed a bit outrageous stating “recalibration” of my front view camera?
I have no idea- I had to pay my deductible that's all I know
 
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JBL14

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Yes, that is the plan. But I really think the popo has more to worry about than a cracked windshield.
It may be a Colorado thing, but if you make it a point to look at other windshields, it seems like the majority are cracked here.
I do not think the police are looking for it at all, unless they stop you for other reasons.
Since COVID-19, a good number of the license plates are expired also.
 
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Tman

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It may be a Colorado thing, but if you make it a point to look at other windshields, it seems like the majority are cracked here.
I do not think the police are looking for it at all, unless they stop you for other reasons.
Since COVID-19, a good number of the license plates are expired also.
Yea I know some people are just anal retentive I guess.
 

Mike

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Not a good idea to drive around with cracked windshield. Would be nice if Ford offered Gorilla Glass windshield upgrades like Jeep does
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