My Dealership Just F**ked Me!

[Rickerl401]

Just found out that my hybrid order was never formally placed by the dealership! I placed the order and gave them a $500 deposit back in early August, but they never "finalized" it. Of course Ford won't take any more hybrid orders until next summer, so I am basically f**ked!
Considering my options:
1.) They'll give me my deposit back and I am back to square one.
2.) I can wait and see if a customer ends up canceling their hybrid order and I step in.
3.) I order with an ecoboost engine and they say they can get me a higher priority code.

I am kind of leaning toward #3. Obviously it's more $$$ and lower mpg, but need to calm down a bit before I decide.
Has anyone been unhappy with going with the ecoboost engine option? And did you upgrade to the AWD and do you think that is was worth the bang for the extra buck?

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[Cad]

Option 3 should be at no additional charge if they $&@# you. They should eat the difference if you have the signed order sheet.

 

[dmccorkle33]

Get your money back, go to another dealership and order your eco boost

 

[jcsan18]

In all honesty, as much as I love my EB, if you want the hybrid, I would stick with that. Obviously, that would mean trying your patience, and being able to accept the reality of a longer wait.

I would also try to find another dealership because I wouldn’t be able to trust that place again.

 

[My1stFord]

Whatever the decision, I definitely wouldn't work with that dealership again. Walking away is your only power play.

 

[FirstFord]

Get your money back, go to another dealership and order your eco boost

I agree, if you decide to switch to EB in order to get a truck sooner, do so with another dealer. These clowns don't deserve your business.

 

[Aza]

How many possible hybrid orders do they have that a customer may back out of?

 

[Mabcim]

I’m assuming you never got any confirmation email from Ford either.

I certainly would not re-order with them. Unless you get the Eco for free like @Cad said.

I wanted AWD, so I had to go Eco.
I have/had the 2.0 Eco (with AWD) in my last 3 Fords, I really like it.

Only you can decide if the $ is worth it to you.

 

[AltoBlueLariat]

Post the name of that dealership so nobody else has to go through that and find yourself a new dealer!

 

[projectvortex]

NAME the dealership here. Actually, is there a Wall of Shame thread somewhere for all the jokers?

 

[Retiredguy]

What dealer was it?

 

[8211badger]

I'd wait for the 23 hybrid personally but the engine choice is up to you. What I'd absolutely do is go to another dealership after giving the GM/owner a piece of your mind. And then name and shame. How tf do they mess up at making $$$???

 

[roc129]

Were you the only one they messed up on?

 

[olderbudwiser]

I'd wait for the 23 hybrid personally but the engine choice is up to you. What I'd absolutely do is go to another dealership after giving the GM/owner a piece of your mind. And then name and shame. How tf do they mess up at making $$$???

When you say just found out, was it a call from Ford Motor or your salesman?

What makes you so sure there is no order for you?
I think a call to the 800 number with all the info you have dealer name, date, what you ordered maybe they an see if an order was really placed or not.

Have been reading all sorts of threads where my dealer said this and its complete BS.

 

[jtpc2021]

Just found out that my hybrid order was never formally placed by the dealership! I placed the order and gave them a $500 deposit back in early August, but they never "finalized" it. Of course Ford won't take any more hybrid orders until next summer, so I am basically f**ked!
Considering my options:
1.) They'll give me my deposit back and I am back to square one.
2.) I can wait and see if a customer ends up canceling their hybrid order and I step in.
3.) I order with an ecoboost engine and they say they can get me a higher priority code.

I am kind of leaning toward #3. Obviously it's more $$$ and lower mpg, but need to calm down a bit before I decide.
Has anyone been unhappy with going with the ecoboost engine option? And did you upgrade to the AWD and do you think that is was worth the bang for the extra buck?

It would be awesome if they would let you buy an ecoboost 2wd for the same cost you had agreed on the hybrid they messed up on.

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