Transparency?

[BMCGC]

I shop for my Ford dealer. I used the same dealer for 11 years. My salesman passed, he was the guy that was keeping me as a customer. In those 11 years we went through 4 different sales managers.

My new Ford dealer is locally family owned and managed. So far so good.

Capitalism 101: Ford answers to it's shareholders. Customers and dealers are only tools that Ford uses to generate revenue to satisfy it's shareholders.

That's a harsh way to put it, but it is the truth.

IMO, Ford hasn't blotched anything, they are doing the best they can in a very difficult situation.

Is any other auto manufacturer doing a better job? I don't think so.

The Dodge dealer near my house has six new cars on the lot, 2 at the Honda dealer, about a dozen last time I drove by the Chevy dealer. I don't think the Toyota dealer has any.

CarMax is buying and selling like crazy. My F150 was advertised for 5k more than they bought it from me. it was gone in 3 days.

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[Dangro]

There's one thing we all must remember. We are not directly Ford's customers. That would be the dealer. Ford's sell is finished when the dealers pays for the unit. We are direct customers to some of the worse companies in America, new car dealers.

The Dealers have more information then the bother to convey to their customers.

 

[marpolsdofer]

I asked these questions and got the answers from the 2 dealers I was considering. I chose to go with the small town Dealer even though their price was slightly more because they had avaiable allocation with out a backlog of unscheduled orders. The cheaper bigger dealer told me that it would probably be 4-5 months before my order got placed due to the backlog they had.

I asked that very question here and nobody answered that.
If a dealer has 80 on order and let just say they will only get 10 month. It could then take 8 month more or less if things don't change.
Now let say Ford is giving every dealer 1 maybe 2 a month no matter the size. A small that has a few orders will clear the back log faster.

Reason I brought this up is I had to travel last week to another small town and stoped at the dealer there to test drove a hybrid escape. They told mw they don't have many hybrids on order. They expect all the hybrids they had on order before the end of Oct to be in by end of February. They had one ordered in October and it already has a scheduled build date.
Another local dealer near me had 2 EB on order and 2 Hybrids on order. One EB came last month the other EB comes in next week. The hybrids they have on order already been built.
The only thing I know about my dealer is they had 2 EB and 3 Hybrid (including mine) on order.

 

[Enderet]

Hybrid Mavericks ordered in advance by customers will be fulfilled before dealers receive stock Hybrids to sell to walk-ins.

Where is this information from? I have seen others say it, but have not seen where Ford themselves said it.

 

[Newtotrucksvt]

Thank you Scaggdaddy, I certainly wasn't trying to instigate anyone. I have talked to my dealer and they suggested I should expect late spring delivery. I didn't order in June, and I don't expect to be "front of the line."

I know hybrids are not available yet, and no I don't see them stacked up on the lots. I do consider myself fairly well informed and educated, but most of the information in these forums is coming from people who speak with an authority they simply don't have; it's a forum, I understand there will be some of that.

My intent in starting a new thread under the heading of "transparency" is to try to get actual information from Ford. It's unfortunate that people feel the need to lash out with negativity. Thanks to all of you who gave thought to my questions. I honestly appreciate the validation and information you've shared!

 

[James D]

Thank you Scaggdaddy, I certainly wasn't trying to instigate anyone. I have talked to my dealer and they suggested I should expect late spring delivery. I didn't order in June, and I don't expect to be "front of the line."

I know hybrids are not available yet, and no I don't see them stacked up on the lots. I do consider myself fairly well informed and educated, but most of the information in these forums is coming from people who speak with an authority they simply don't have; it's a forum, I understand there will be some of that.

My intent in starting a new thread under the heading of "transparency" is to try to get actual information from Ford. It's unfortunate that people feel the need to lash out with negativity. Thanks to all of you who gave thought to my questions. I honestly appreciate the validation and information you've shared!

To all of you who stay rational, thank you.

Ford should be transparent, we actually are their customers because our warranty is directly from Ford and is paid on our behalf by Ford, just serviced by their dealers. I have asked Ford dealers like Long McArthur and Town & Country but have not received the specific reason for the hybrid delay. If there is no problem, they should just say so. Whether we buy a computer, a mattress, or a car, a public company is not supposed to withhold info from its customers or the public. If there is a hybrid problem, we need to be able to investigate and make a more informed decision about whether to take hybrid delivery or switch to the ecoboost.

So far there is some vague reference to EPA certification in all 50 states but this makes no sense because the official hybrid mpg was already released a few weeks ago. On my window sticker for my hybrid on order, under "Optional Equipment/Other" a line item says "50 State Emissions No Charge" I doubt they would have been able to include that on the sticker if it was not already complete.

The ecoboost engine shipped starting in Sept not long after EPA gave its official mpg. However, the hybrid EPA mpg is issued but still 1 1/2+ months away from its first deliveries not until Jan, even on built trucks. Conspiracy theory or not, something is off.

Another excuse I have seen is that Ford did not expect the quantity of hybrid orders. This makes even less sense because the execs decided to make the hybrid standard, bragged that it gets 2x the mpg city, but somehow thought the more expensive eco engine would be much greater in demand? These execs are paid millions and they can't be that dumb.

Someone at Ford the CEO, the Board must know why they decided to hold up hybrid shipping. A Ford dealer must know too because this can impact revenue by six figures. If I owned a dealership, I would be all over Ford execs asking why I can't book revenue while being expected to continue to pay the monthly overhead and payroll. I would not be surprised if Ford is pre-paying dealers in advance for the already built hybrids that cannot be shipped.

We are patient, we should just be told what is happening, not every day just once in a while. The Oct 21, 2021 letter I received from Ford that gives the FITS accessories for free never apologizes or explains the delay. It says "Your new 2022 Ford Maverick Hybrid pickup will be on its way in a few short months..." That can be next summer to all of you hybrid order holders.

I hope this at least gets us thinking about needing more transparency on any purchase like this. No one should be expected to buy anything without their questions answered. But go ahead and attack if you want, I don't know Luke but I would rather you go after me than him. He sounds like a nice young guy just asking for our help.

 

[clavicus]

Where is this information from? I have seen others say it, but have not seen where Ford themselves said it.

Granger Ford posted about it here:
https://www.mavericktruckclub.com/f...on-limit-dealer-allocations-constraints.1045/

But Ford responded to a Jalopnik request for comment here and said the following:
https://jalopnik.com/ford-wont-stock-hybrid-maverick-at-dealer-lots-accordi-1847408087

"The demand for the standard hybrid powertrain is very strong. As we ramp up production, we are doing everything we can to make sure we allocate vehicles to customers who placed retail orders but plan to have stock inventory to view at local Ford dealerships, as well."

So I guess it's a bit vague in "official" Ford terms at that point in August about if 100% of orders will go to retail or if they will start to push some hybrids to dealer stock at some point down the line (even if all retail orders are not yet fulfilled by end of MY2022 production?). Not sure if Ford said something elsewhere more directly.

 

[TSAINTS1115]

If Oscar Mayer doesn't have to be transparent with what's in hot dogs why should Ford be expected to be any better?

 

[Meintc]

If Oscar Mayer doesn't have to be transparent with what's in hot dogs why should Ford be expected to be any better?

Because Ford does not have a first and last name.......

 

[Dangro]

I asked that very question here and nobody answered that.
If a dealer has 80 on order and let just say they will only get 10 month. It could then take 8 month more or less if things don't change.
Now let say Ford is giving every dealer 1 maybe 2 a month no matter the size. A small that has a few orders will clear the back log faster.

Yes the bigger dealer had over 350 orders and were getting about 115 allocations for November. That means at least 235 people were going to have to wait until the next month maybe more because of item constraints.

Reason I brought this up is I had to travel last week to another small town and stoped at the dealer there to test drove a hybrid escape. They told mw they don't have many hybrids on order. They expect all the hybrids they had on order before the end of Oct to be in by end of February. They had one ordered in October and it already has a scheduled build date.
Another local dealer near me had 2 EB on order and 2 Hybrids on order. One EB came last month the other EB comes in next week. The hybrids they have on order already been built.
The only thing I know about my dealer is they had 2 EB and 3 Hybrid (including mine) on order.

The smaller Dealer that I went to got 4 allocations for November and had 2 unscheduled orders - 1 Eco Boost and my Hybrid. They expect that those will boht be selected for build this upcoming schedule week. So that means because it was a small dealer without a backlog that I COULD get mine before someone who ordered months ago.

 

[Mark Rash]

Where is this information from? I have seen others say it, but have not seen where Ford themselves said it.

Multiple dealers have posted that they can't order dealer stock hybrids.

 

[NewBernWolf]

It might be helpful for you to review the many posts about this in order to get some clarification. Unfortunately, manufacturing supply chains throughout the world are a mess. Ford's suppliers are no different. The smallest components can be held up for months, either because of material shortages, shipping issues, or stuff none of us has any idea about.

Try to purchase the exact model dishwasher you want, or that new stove, and you'll likely run into the same thing.

Those car dealerships in your town? Most of their stock right now is preowned vehicles. That's how this is right now. The good news is that Ford is trying to use what it's got to build the Mavericks we ordered, instead of just throwing a bunch of stock Mavericks on dealer lots and pushing us to buy what's there, even if it's not fitted out how YOU want it to be.

The world is a bit different right now. Hang in there.

 

[Rob Cactus Gray]

If I didn’t fall in love with the cactus gray hybrid maverick I would have bought a RAV4 or CX5

Ford has the worst launches they could possibly have that sell out for years….wait what did I just say? Frustrating or not, Ford is playing the game and winning the shit out of it. Will get them sooner or later

 

[Nightowl]

Where is this information from? I have seen others say it, but have not seen where Ford themselves said it.

That's a fair question. All the articles posted below elude to the same source: a dealership, (Granger Ford in Iowa) stating right here on mavericktruckclub.com on July 31st that "currently 100% of hybrid engines will go to fulfill customer orders." As clavicus mentions, a Ford exec responded to questions regarding the post by Granger Ford with this:

“The demand for the standard hybrid powertrain is very strong. As we ramp up production, we are doing everything we can to make sure we allocate vehicles to customers who placed retail orders but plan to have stock inventory to view at local Ford dealerships, as well.”

https://www.mavericktruckclub.com/f...on-limit-dealer-allocations-constraints.1045/

There's no good reason to read the redundant articles listed below. I was first just trying to find where I got the information myself, then thought I'd keep digging to see if I could find an update.

Aug 2.
https://www.thedrive.com/news/41794...averick-wont-be-stocked-at-dealerships-report
The Cheap Hybrid Ford Maverick Won't Be Stocked at Dealerships (Update: For Now)
(The author uses the word "cheapo" to describe our beloved hybrid. For shame!)

Aug 2.
https://jalopnik.com/ford-wont-stock-hybrid-maverick-at-dealer-lots-accordi-1847408087
Ford Won't Stock Hybrid Maverick At Dealer Lots, According To A Dealer
If you want the cheaper, 40 MPG Maverick, you're going to have to special order it.

Aug. 3
https://www.autoblog.com/2021/08/03/ford-maverick-hybrid-order-only/
Ford Maverick hybrids will reportedly not be stocked at launch
Only sold orders will appear at dealerships initially

Aug. 3
https://www.motor1.com/news/524332/ford-maverick-hybrid-dealer-stock/
Ford Maverick Hybrid Won't Be Stockpiled On Dealer Lots
Ford plans to prioritize fulfilling orders and producing its EcoBoost engine.

Aug. 3
https://www.cnet.com/roadshow/news/ford-maverick-hybrid-pickup-truck-dealers/
Ford Maverick Hybrid could be tough to come by at dealers
According to a dealership source, Ford plans to allocate every last hybrid pickup truck to customer orders -- not to dealer stock.

Aug. 4
https://carbuzz.com/news/ford-maverick-hybrid-could-be-hard-to-find
Hybrid Ford Mavericks Could Be Hard To Find

Aug. 4
https://www.carscoops.com/2021/08/ford-wont-sell-hybrid-mavericks-from-dealer-lots/
Ford Won’t Sell Hybrid Mavericks From Dealer Lots

 

[bgn]

Here's the reality:

1. The Maverick is a rounding error in terms of profit margin for both Ford and your local dealership. They don't really care if they get orders.

2. Ford only mentioned that they would start deliveries in fall and they did. Any other expectations came from folks on this forum and elsewhere.

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