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TIP: How to enter TTGX into CSX rail tracking by phone.

Deed3774

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Dang y’all are going complete detective on hunting down your exact maverick! Lol have a little patience
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Chicora

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Dang y’all are going complete detective on hunting down your exact maverick! Lol have a little patience
you'll get to the same point. Promise. LOL. My truck took an excursion route to the final rail point, included a layover in Nashville for anout a week.
 

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I though ttgx was Norfolk Southern. I just call them and put in 8849#.
 

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My dealer can’t find the rail letters/numbers……where are they supposed to look to get it?
I got my car rail info from Ford Chat this past Monday. They said it was in Nogales, AZ with an ETA to my dealer of 10/27. I called using @Chicora 's excellent instructions and the automated lines said it was released by the customer in Sterling Heights, MI on 10 Sep. Obviously a disconnect between Ford and CSX or lack of updates more likely.

Still neat to be able to track it.
 
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Chicora

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I though ttgx was Norfolk Southern. I just call them and put in 8849#.
Glad it worked. TTGX were the letters for the railroad car my truck was on and that was for CSX once it came across the river.
 

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shaw1984

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This didn’t work for me. Says TTGX255659 is empty in Canada since September. What ami doing wrong?
 
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Chicora

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This didn’t work for me. Says TTGX255659 is empty in Canada since September. What ami doing wrong?
Not sure. But maybe recheck rail car number and maybe try one of the other tracking phone numbers
 

shaw1984

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Not sure. But maybe recheck rail car number and maybe try one of the other tracking phone numbers
Got the railcar number from my dealer so I'm farily sure it would be correct. Nothing is impossible though. What other phone numbers are there and how do I find them?
 

Captain

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Go to TRACKERS in the menu here at MTC along the top
 

shaw1984

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I was calling the wrong railroad. Turns out it is outside Wichita, KS. Getting close! Thank you!
 
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shaw1984

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My Visibility report shows the last update as Nogales, AZ. I’m so confused. Norfolk says outside Kansas City. Who know where TTGX255659 is…🤷‍♂️
 

Dano

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Took me forever to figure this out. Maybe it will help others here. Step 3 translated TTGX so you can enter it.

Remember do not stay on to talk with a person.

1. Call CSX: 1-800-235-2352

2. The first voice prompt: enter 1#.
(for location)

3. Enter Letter code. TTGX becomes
81814192 #

4. Then enter the number part of you rail car ID.
And then enter #

5. At the next voice prompt enter ## (same as saying "done")

Listen for the location information.

When done, hang up.
Called chat, got my ttgx number, called CSX number, entered rail car number per your post......working well so far with trains current location for today! works great! 👍
 

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My Visibility report shows the last update as Nogales, AZ. I’m so confused. Norfolk says outside Kansas City. Who know where TTGX255659 is…🤷‍♂️
I was given the same rail car and the same information. Since the last update on the visibility report had it in Nogales on 11/8, I’m hoping the report is just not up to date and our Mavericks are in Kansas.
 
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Chicora

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I was given the same rail car and the same information. Since the last update on the visibility report had it in Nogales on 11/8, I’m hoping the report is just not up to date and our Mavericks are in Kansas.
I encountered times when the visibility report was not as current. Hoping that is the case for both of you.
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