I'm at the point of frustration that I have to limit my contact with them. Can you explain what you mean by primary/secondary status.
So if they can see the VVR they'll see both a primary and secondary status. For instance, primary:in transit secondary: received. This means that your vehicle has been received by a carrier (convey truck) on the way to your dealer. I figure at the very least if they don't want to show you anything they could at least tell you the status(es). I don't know how to link other threads, but there is one that describes all the primary and secondary statuses and what they mean.
Seems to be common with that build and ship date. it has to be some sort of hold, that is estimated to be lifted on 12/25. maybe some sort of spray liner issue.... but my dates are far too similar to yours for that to be a coincidence.
From what I've been told is that usually what happens is once your truck arrives at a rail yard it is placed on a wait list for a carrier. So if you live in or nearby a major/busy city then your vehicle may not have priority and just waiting for it's turn on a convoy truck. I wouldn't rely too heavily on the ford emails. I'm about to go pick mine up today and i didn't receive any ford email saying it was delivered to the dealer and its estimate for me was also 12/24. I too have the spray in bed liner option.
Keep the faith!
