Radio intermittently does not change stations FORD Update.

[tancolbert]

Ford has released SSM 50410, your vehicle needs to go to a ford dealer for the ACM update.

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[robekert]

Ford has released SSM 50410, your vehicle needs to go to a ford dealer for the ACM update.

I have this problem

 

[ConstantinS]

Could someone post the current software version that is causing problems?

 

[Flomounier1]

Interesting. I wonder why we can’t just update it ourselves by connecting to wifi.

 

[huunvubu]

Could someone post the current software version that is causing problems?

I have:

Ford Audio Software:
Version G1.8.0.1_RC15_R21461A
Revision (G1.8.0.1_PRODUCT_GD)

My Maverick was built on 11/29, delivered on 12/13 and I last checked for updates on 12/17. At that time there were no updates available.

I will check later today and if there is an update available I will post what the update is.

 

[huunvubu]

Interesting. I wonder why we can’t just update it ourselves by connecting to wifi.

I will check later today to see if an update is available and if it is then I will try to install it.

 

[Flomounier1]

I have:

Ford Audio Software:
Version G1.8.0.1_RC15_R21461A
Revision (G1.8.0.1_PRODUCT_GD)

My Maverick was built on 11/29, delivered on 12/13 and I last checked for updates on 12/17. At that time there were no updates available.

I will check later today and if there is an update available I will post what the update is.

That’s the same software version I have. I connected to wifi and checked for updates but nothing happened. It just said “Last checked for updated January 22.” Then, after I drive the car for a while and check the software version, it says last checked for updates November 11th.

 

[Nighowl2000]

That’s the same software version I have. I connected to wifi and checked for updates but nothing happened. It just said “Last checked for updated January 22.” Then, after I drive the car for a while and check the software version, it says last checked for updates November 11th.

hmm interesting. I should check mine. Last time I checked in Dec I had G1.7.2.1_R2130a revision G1.7.2.1_product_gc)

edit: still no update.

 

[CactusMav]

Ford has released SSM 50410, your vehicle needs to go to a ford dealer for the ACM update.

Thanks buddy this is very useful idk why I have not received one….taking this into ford for something soon and I will definitely tell them!

 

[Jah.]

Has anyone had the ACM update yet? Has it solved the radio problems?

 

[tancolbert]

I work at a ford dealer, this came through the Ford Oasis we use to track recalls/service updates. The ACM can only be updated through ford FDRS at the dealer not over the air updates.

 

[Joseaoe1]

Has anyone had the ACM update yet? Has it solved the radio problems?

Yes
Appears to be fixed. Took local Ford all day to load the update. See attached. Have scanned for stations a few dozen times without a glitch. Funny Ford must have missed this in their field and lab testing. I guess testers don’t listen to FM radio (0r satellite

 

[Jah.]

Yes
Appears to be fixed. Took local Ford all day to load the update. See attached. Have scanned for stations a few dozen times without a glitch. Funny Ford must have missed this in their field and lab testing. I guess testers don’t listen to FM radio (0r satellite

Thanks for the info will make appointment at dealer soon. Fortunately my radio is stuck on the station (jazz) I listen to anyhow . I am afraid to play with it because I might end up with nothing or something I couldn't stand .

 

[MattG]

Dropped my XLT off today for the update..Radio hasn't worked right since day 1..freezes, won't change stations etc. I called about it as it was late in the day. Radio is fixed , but now they have a check engine light (wrench) , and they can't figure it out. Been working on it all day. My radio glitch probably turned into a month long ordeal with Ford tech support and my hybrid Maverick. Lets hope not.

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