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MY 23 Hybrid XLT Instrument Cluster Lights Out!

SeanT74

2.5L Hybrid
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Sean
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2013 Toyota Prius
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I took possession of my 23 Maverick hybrid on 2-21-23. I have driven the truck roughly 1100 miles. Today when I started the truck, my instrument cluster back lights failed to come on. I checked the fuses, no issues. I tried adjusting the settings to no effect. I turned the truck off and back on and the cluster remained dark. I could not see my guages, but was able to drive home using a speedometer app to check my speed. The dealer does not have an opening until April 11. This is very sad as otherwise I have really enjoyed the truck after an 18 month wait.

Anyone else has this issue and/or suggestions?

Thanks,

Sean
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gpurtz

2.5L Hybrid
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Gary
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Philadelphia, PA
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2023 Maverick XLT
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I took possession of my 23 Maverick hybrid on 2-21-23. I have driven the truck roughly 1100 miles. Today when I started the truck, my instrument cluster back lights failed to come on. I checked the fuses, no issues. I tried adjusting the settings to no effect. I turned the truck off and back on and the cluster remained dark. I could not see my guages, but was able to drive home using a speedometer app to check my speed. The dealer does not have an opening until April 11. This is very sad as otherwise I have really enjoyed the truck after an 18 month wait.

Anyone else has this issue and/or suggestions?

Thanks,

Sean
My instrument cluster lights went dark yesterday. Today I went to the dealer. The diagnosis was computer glitch. The instrument cluster module was updated and the lights are back on (fingers crossed).
 

Hatonapug

2.5L Hybrid
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Exact thing just happened to my 23 XLT hybrid yesterday. ~1000 miles on it It's at the dealer now.
 

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Carl Racki

2.5L Hybrid
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Anybody have a pic or video of where the instrument cluster fuse is at?
 

JakeTheSnake

2.5L Hybrid
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Anybody have a pic or video of where the instrument cluster fuse is at?
Around page 304 in the manual. There is a picture and it tells you which fuse it is...#22. I just had the same problem. I don't know if pulling and reinserting the fuse fixed it or just disconnecting the battery. But the dash works again for now.
 

Dale M

2.5L Hybrid
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Happened to me today. After calling local dealer who couldn't get me in for a month and another dealer 50 miles away who couldn't get me in until next week, I looked here and determined it was a fuse issue. I removed the cover, unplugged the 2 large connections and plugged them back in, and lights came back on. Appreciate having this great site to help diagnose problems!
 

Strmytrbl

2.5L Hybrid
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I got the instrument cluster Black Death yesterday. I am on lists at both ford dealers in the area for mobile recall service before this happened but they can book me an appointment for 4 to 12 weeks. I’ve tried removing and reinstalling the fuse that didn’t help. Can’t be without a vehicle for 1 to 3 months!
 

uga

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I believe there is a recall for this. You might try disconnecting the battery for a few minutes then connect again and see what happens.
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