Just put down a deposit for the 2023 Maverick

[ranger750]

OP: You may find yourself in the predicament as many past 2022 buyers (perspective buyers) have been. They put deposits on trucks that the dealer hoped to get allocated. Nearly 100% sold have been on-line pre-orders. There is no reason at all to put a deposit down on a truck that can not be ordered right now and has no guarantee of being ordered even with a $500 deposit.

A lot of people on this forum were bamboozled by dumb dealers who are way behind the times.

Ford is moving to an on-line order world and you should too.

Well, I suppose I should have asked about this here beforehand. I didn't even realize you could order directly online. Aren't there regulations requiring that sales go through local dealers?

yes you should be concerned. Maybe they are being honest…but on this forum you will find case after case of similar scenarios as yours for 2022 that end up with a)No Maverick ordered by dealer b)no refund of deposit

Unless I have a signed buyers order guaranteeing a price, options, etc. from dealer (signed by dealer and myself) - not putting anything down. My guess - purely a guess - is you are being played by a dealer.

Alright, so based on what everyone is saying this may have been a very naive move on my part, but it's already done now, so what do you recommend? Should I just go straight back to the dealer and say I want my money back?

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[paneubert]

I asked if it was refundable if I change my mind and the sales rep confirmed it was. The only thing is there is nothing on the receipt specifically denoting that it's a refundable deposit. Should I be worried that the guy lied to me?

Just shoot the guy an email asking him to reply with confirmation that the deposit you made in xxx amount on xxx date is fully refundable at any time based on your request. Probably not a ton to worry about at this point. Unless they refuse to put it in writing.....

 

[FlyingScot]

Yes - get a guarantee…ideally they would have agreed that by you doing a deposit a)They would sell you the configured 2023 at MSRP (whatever that will be) b)The would not charge any additional dealer fees or add on Fees.

If you find yourself with a non-refundable deposit on a truck the dealer will charge you thousands more than MSRP …. then get your money back if you could. Don’t feel bad - many many many have done this in Canada and US and been burned on this, the Bronco, and and Lightning. Good dealers are great to deal with - not every dealer has proven to be a good dealer. Hope you put the deposit with a good one.

 

[FirstFord]

Just shoot the guy an email asking him to reply with confirmation that the deposit you made in xxx amount on xxx date is fully refundable at any time based on your request. Probably not a ton to worry about at this point. Unless they refuse to put it in writing.....

Agreed. While anything's possible, the dealer is likely just building a wait list in anticipation of big demand. You expressed an interest, so he asked if you want to be on the list.
Confirm that it's refundable and sit back till the MY23 order book is puished.

 

[Rob Cactus Gray]

What dealer did you go with? There are so many people on here someone has probably been to your dealer and could tell if you they are straight shooters.

 

[WannaMav]

They also did ask me for a driver's license.

Do we know when do those order guides come out? As far as waiting goes, the sales rep told me he'd be in touch once the full details come out so that I could change the options if necessary. So, based on what he told me, the deposit was basically just to get on the waitlist, and he asked me about what '22 options I liked just to get an idea of what I'm looking for. He did say the options could be different on the '23 and that he'd call me at a later date to go over the changes.

I asked if it was refundable if I change my mind and the sales rep confirmed it was. The only thing is there is nothing on the receipt specifically denoting that it's a refundable deposit. Should I be worried that the guy lied to me?

"Waitlist."

Sorry to be so blunt but IMHO the whole waitlist thing is a sham.

Consider this a hypothetical: If someone wants to order a '23 and does nothing until order banks open, then shows up on the first day to place an order are they going to slam the doors shut and reject that customer's business?

 

[FordChauffeur]

The deposit was $500, which is more than I expected, but the dealer told me that a deposit is a requirement now, as apparently some dealers have been putting in fake customer orders to try to bolster their stock. He also told me I was the first one to call them about the 2023 Maverick and actually put a deposit down, so hopefully that means I'll be one of the first people to get the new Maverick.

For now I went with the XL with AWD and 4k tow package as my only two additions, but I am debating on whether I should call back and upgrade to the XLT with the FX4 package, or just add a handful of things like CP360 and the manual rear window.

I'm almost certain I'm going to get those 2 options added at least. Mainly I'm just considering what options will be impossible to add later on that I might regret not getting.

I'm on the fence about upgrading to the XLT, because while I sure would like to have all those extra features on day one, from comparing the differences and looking them up here, it seems like all the standard XLT features I really care about can be added after the fact with relative ease. It could definitely still be worth it just for the convenience and added resale value, but I'm not sure.

In any case, I hope this forum will be a good resource to help me make those decisions. Luckily I still have two months to change my mind.

Whatever I end up with, it will be a massive upgrade from my rickety little Aveo. I cannot wait to be done with this thing.

The deposit was $500, which is more than I expected, but the dealer told me that a deposit is a requirement now, as apparently some dealers have been putting in fake customer orders to try to bolster their stock. He also told me I was the first one to call them about the 2023 Maverick and actually put a deposit down, so hopefully that means I'll be one of the first people to get the new Maverick.

For now I went with the XL with AWD and 4k tow package as my only two additions, but I am debating on whether I should call back and upgrade to the XLT with the FX4 package, or just add a handful of things like CP360 and the manual rear window.

I'm almost certain I'm going to get those 2 options added at least. Mainly I'm just considering what options will be impossible to add later on that I might regret not getting.

I'm on the fence about upgrading to the XLT, because while I sure would like to have all those extra features on day one, from comparing the differences and looking them up here, it seems like all the standard XLT features I really care about can be added after the fact with relative ease. It could definitely still be worth it just for the convenience and added resale value, but I'm not sure.

In any case, I hope this forum will be a good resource to help me make those decisions. Luckily I still have two months to change my mind.

Whatever I end up with, it will be a massive upgrade from my rickety little Aveo. I cannot wait to be done with this thing.

I also put down a refundable $500 deposit for a 2023. I was told that once new options are added, I can change, if I want to. He made a copy of mylicense as well. It sounds like this might be new protocol with dealers for the reason you were told.

 

[paneubert]

Consider this a hypothetical: If someone wants to order a '23 and does nothing until order banks open, then shows up on the first day to place an order are they going to slam the doors shut and reject that customer's business?

We all are just hypothesizing here, but in my rainbow and sunshine filled world, this is how this will work.

1. Folks who got on "the list" (however real or imagined the list may be), are contacted when the order guides release a few weeks prior to order banks opening.
2. Those folks lock down what they do and don't want at that time.
3. Dealer says "Cool, I see we got your license photo and address info back in June. The addresses match on your license and what you asked us to enter as the address on the order. The license photo is clear. Ford corporate should be happy with this info and not push back."
4. Dealer rinses and repeats this process/conversation with all the people "on the list".
5. When order banks open (separate dates for hybrid versus EcoBoost), they sit down and do the data entry. Takes maybe 5 minutes each. If that.
6. Dealer tells anyone else who waltzes in the door (or calls or emails) while he is entering orders that he is currently busy entering orders, but would be happy to call the person back if they leave their contact info.

Maybe the dealer even promises to call or email that "walk in" customer back the same day. Whether or not that happens is another story.

So no, not a "slam the door in their face" situation, but more of a "We have a HUGE stack of orders we are entering and would love to add yours to the stack. I can get you added to the stack later today, maybe tomorrow, maybe later this week wort case scenario".

 

[TacoHolder]

Well, I suppose I should have asked about this here beforehand. I didn't even realize you could order directly online. Aren't there regulations requiring that sales go through local dealers?

It's a comment made by Ford's CEO that's being blown wildly out of proportion. He said they would consider selling electric vehicles directly to consumers in the future. You're going to have to put up with at least one dealership if you want a Maverick anytime soon. A $500 deposit is pretty standard and you'll be okay as long as it's refundable and your dealer isn't absolute scum.

 

[WannaMav]

We all are just hypothesizing here, but in my rainbow and sunshine filled world, this is how this will work.

1. Folks who got on "the list" (however real or imagined the list may be), are contacted when the order guides release a few weeks prior to order banks opening.
2. Those folks lock down what they do and don't want at that time.
3. Dealer says "Cool, I see we got your license photo and address info back in June. The addresses match on your license and what you asked us to enter as the address on the order. The license photo is clear. Ford corporate should be happy with this info and not push back."
4. Dealer rinses and repeats this process/conversation with all the people "on the list".
5. When order banks open (separate dates for hybrid versus EcoBoost), they sit down and do the data entry. Takes maybe 5 minutes each. If that.
6. Dealer tells anyone else who waltzes in the door (or calls or emails) while he is entering orders that he is currently busy entering orders, but would be happy to call the person back if they leave their contact info.

Maybe the dealer even promises to call or email that "walk in" customer back the same day. Whether or not that happens is another story.

So no, not a "slam the door in their face" situation, but more of a "We have a HUGE stack of orders we are entering and would love to add yours to the stack. I can get you added to the stack later today, maybe tomorrow, maybe later this week wort case scenario".

If they're so inundated with orders a canny manager or owner will have informed the relevant staff in advance that he or she is going to arrange for pizza and soft drinks so the sales force can catch up or make a serious dent in the teetering pile after hours. The computers function just fine outside of regular business hours.

 

[jtpc2021]

That is definitely not the smart move at all. You gain nothing by giving your money up for a truck you can’t order, or even know the prices of to order.

^ this . No point ordering yet. The dealer will take your money though.

 

[ranger750]

What dealer did you go with? There are so many people on here someone has probably been to your dealer and could tell if you they are straight shooters.

Johnson City Ford.

I had looked up the Google reviews prior to contacting them and found nothing that concerned me. It seems they've been mentioned a few times in the forum too, and I don't see anything negative here either. One person actually mentioned them in a thread about "good guy" dealers not marking up MSRP.

In any case, if someone here does have prior experience with them, I'd be very interested to hear how it went for you.

"Waitlist."

Sorry to be so blunt but IMHO the whole waitlist thing is a sham.

Consider this a hypothetical: If someone wants to order a '23 and does nothing until order banks open, then shows up on the first day to place an order are they going to slam the doors shut and reject that customer's business?

I mean, no, but assuming they're smart they wouldn't drop my order to help a guy who just walked in out of the blue. Presumably they would honor the fact that I was in line before that guy and tell him to come back later, like @paneubert said, or perhaps they'd even just stop to get all the order information and paperwork made up, but then say they can't actually submit the order yet because they are still backed up with other orders.

In other words, they would submit my order first, and get to that guy a little later. What would they stand to gain by not processing the orders in the order they came in, especially when a deposit has been paid and they agreed to honor that? All they're doing at that point is risking their reputation for absolutely nothing.

 

[Renho17]

Johnson City Ford.

I had looked up the Google reviews prior to contacting them and found nothing that concerned me. It seems they've been mentioned a few times in the forum too, and I don't see anything negative here either. One person actually mentioned them in a thread about "good guy" dealers not marking up MSRP.

In any case, if someone here does have prior experience with them, I'd be very interested to hear how it went for you.


I mean, no, but assuming they're smart they wouldn't drop my order to help a guy who just walked in out of the blue. Presumably they would honor the fact that I was in line before that guy and tell him to come back later, like @paneubert said, or perhaps they'd even just stop to get all the order information and paperwork made up, but then say they can't actually submit the order yet because they are still backed up with other orders.

In other words, they would submit my order first, and get to that guy a little later. What would they stand to gain by not processing the orders in the order they came in, especially when a deposit has been paid and they agreed to honor that? All they're doing at that point is risking their reputation for absolutely nothing.

Well if someone walks in right as doors open, then says I will stay till you submit it. He will def get it in before you.

The point is you will have to do what you just did all over again before he submits it. There is no order guide or price’s out yet. So yes you will have to order it again, so to speak.

 

[Geralt]

Everytime someone posts they ordered a truck on here and goes into detail about it or complains lol

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