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Frankfort Ford stole my Maverick

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jbpoole

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OK folks, there's nothing to see here. The show's over. Move along...

Q. What's the difference between a dead car salesman in the road and dead rattlesnake in the road?

A. The rattlesnake will have skid marks in front of it.


Q. What do you call 10,000 car salesmen at the bottom of the ocean?

A. A good start.
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Espeer

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Maybe I missed it, but is the truck gone? If not, why not call them back and say you'll take it?
 
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Larockman

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https://ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/Consumer-Complaints.aspx

The attorney general has more power than contract law. They have the consumer fraud act so they can go after people for things that are "unfair" or "deceptive." Where if you sued them in court you might lose (due to some formality in a contract) but they could win. When they win they take the money they win and offer to consumers who can show they were harmed by the business' fraud.
 

NoOranges

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I want to thank all this community for the input. I have accepted the decision I made with the information I had at the time. I'm not even concerned with the light bashing. Here are a few points I would like to cover if Ford pays attention.

I was told point blank they would not offer any Ford incentive finance because they don't make money. I got an email from Ford today offering 2.9% 60 month on the Maverick. They never looked at their computer to see what should have been available to me.

I asked for an opportunity to read the finance agreement. This request was ignored. They implied there was some kind of termination or pre-payment fee. Now I know this was just an attempt to keep me from doing as others have suggested .

For cash payment they wanted to charge a $5,000.00 ADM

Ford should be embarrassed to be represented by these people.

For those that have an order waiting with them, I wish you the best.
I was one of the people they called about your truck. I came to look at it just because I hadn't sat in one and was curious. They said I could buy it for $10K over MSRP. No way, I was going to do that. I tried to test drive it, but they wouldn't allow it. They did talk to me for a short bit and said that you walked away because you were unwilling to finance through them. I thought it was odd that they could even do that. My order is still in limbo. Now I need to prepare for my battle with them. Started to regret my choice of dealerships. I originally went there because I knew the sales manager when it was Crossroads. Very disappointed to hear this.
 

jbpoole

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I was one of the people they called about your truck. I came to look at it just because I hadn't sat in one and was curious. They said I could buy it for $10K over MSRP. No way, I was going to do that. I tried to test drive it, but they wouldn't allow it. They did talk to me for a short bit and said that you walked away because you were unwilling to finance through them. I thought it was odd that they could even do that. My order is still in limbo. Now I need to prepare for my battle with them. Started to regret my choice of dealerships. I originally went there because I knew the sales manager when it was Crossroads. Very disappointed to hear this.
Can't even take it for a test drive? Red flag.
Admitted to extorting the OP over financing. Just plain stupid. Another red flag.
Think you're disappointed now? Just wait until "your" truck arrives.
Good luck. You're gonna need it...
 
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bdaniel230

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I have never heard of prepayment penalties on loans from a real franchise car dealership.

It sounds like you could have still got your Maverick, but you chose to walk on principles which is fine.. The dealer was slimy but there were ways around it.
Thankfully the dealership I worked with was honest. I had also put a deposit on the truck and they honored the price they quoted. But they also know I would take the truck and then take them to court and make up for the price of the truck in court. There are federal and state laws that prohibit that practice. They can charge what they want for a truck they own but not an ordered and secured vehicle. When you sign a contract to build a vehicle, at least in this state, they are bound by the quoted price and they have to give it to you with doc and delivery fees included so you know how much you will pay.
 

mr mojo risen

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I want to thank all this community for the input. I have accepted the decision I made with the information I had at the time. I'm not even concerned with the light bashing. Here are a few points I would like to cover if Ford pays attention.

I was told point blank they would not offer any Ford incentive finance because they don't make money. I got an email from Ford today offering 2.9% 60 month on the Maverick. They never looked at their computer to see what should have been available to me.

I asked for an opportunity to read the finance agreement. This request was ignored. They implied there was some kind of termination or pre-payment fee. Now I know this was just an attempt to keep me from doing as others have suggested .

For cash payment they wanted to charge a $5,000.00 ADM

Ford should be embarrassed to be represented by these people.

For those that have an order waiting with them, I wish you the best.
Kudos to you sir, for taking the high road. I would still raise this issue with Ford Motor Company to hold these crooks I mean the dealership accountable.
 

Larockman

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I was one of the people they called about your truck. I came to look at it just because I hadn't sat in one and was curious. They said I could buy it for $10K over MSRP. No way, I was going to do that. I tried to test drive it, but they wouldn't allow it. They did talk to me for a short bit and said that you walked away because you were unwilling to finance through them. I thought it was odd that they could even do that. My order is still in limbo. Now I need to prepare for my battle with them. Started to regret my choice of dealerships. I originally went there because I knew the sales manager when it was Crossroads. Very disappointed to hear this.
And if you can ask them now before it even arrives if they are going to add weird stuff, you can contact the attorney general in advance and get that ball rolling. Along with the other contacts to the AG, they will probably take action. Put your question to them in email. Say, when I came in to you guys in XYZ of this time, the original Ford dealership agreed to sell it for this price. I have XYZ information proving this. I've heard from a post online that you all are forcing people to finance through your dealership or pay an ADM fee or else you won't sell the car. Is this true? Am I required to purchase the financing through your dealership? Kentucky is a 1 party state for recording conversations, so if they won't answer by email, you can record their call to you. (based on what I read online of it being a 1 party). If you get this ball rolling now, then you won't be in a tight spot to make a quick decision.
 

NoOranges

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And if you can ask them now before it even arrives if they are going to add weird stuff, you can contact the attorney general in advance and get that ball rolling. Along with the other contacts to the AG, they will probably take action. Put your question to them in email. Say, when I came in to you guys in XYZ of this time, the original Ford dealership agreed to sell it for this price. I have XYZ information proving this. I've heard from a post online that you all are forcing people to finance through your dealership or pay an ADM fee or else you won't sell the car. Is this true? Am I required to purchase the financing through your dealership? Kentucky is a 1 party state for recording conversations, so if they won't answer by email, you can record their call to you. (based on what I read online of it being a 1 party). If you get this ball rolling now, then you won't be in a tight spot to make a quick decision.
Good Idea. I believe I will do just that.
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