FordPass points

[Surly Old Bill]

So, when I bought my Maverick, I was given 1560 points. That's not enough for anything, obviously. I assumed that this point scheme was to get people to buy junk to get more points. Now, someone told me I should have been "awarded" 30,000 or more points (XL with just a hitch as the only option). Not 1500 points.

So, did the dealership screw me over somehow, or was there some sort glitch because I bought it during the "employee pricing" thing in 2025?

I got an email saying my points are expiring, which reminded me to ask about this.

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[Aleks]

So, when I bought my Maverick, I was given 1560 points. That's not enough for anything, obviously. I assumed that this point scheme was to get people to buy junk to get more points. Now, someone told me I should have been "awarded" 30,000 or more points (XL with just a hitch as the only option). Not 1500 points.

So, did the dealership screw me over somehow, or was there some sort glitch because I bought it during the "employee pricing" thing in 2025?

I got an email saying my points are expiring, which reminded me to ask about this.

I bought mine during the employee pricing in may of last year and got 31K points. There was something the dealer had to do on their side to have it applied to my Ford account.

 

[Blue_Max]

So, when I bought my Maverick, I was given 1560 points. That's not enough for anything, obviously. I assumed that this point scheme was to get people to buy junk to get more points. Now, someone told me I should have been "awarded" 30,000 or more points (XL with just a hitch as the only option). Not 1500 points.

So, did the dealership screw me over somehow, or was there some sort glitch because I bought it during the "employee pricing" thing in 2025?

I got an email saying my points are expiring, which reminded me to ask about this.

If you bought new, you should have gotten way more points than that.

 

[lavaspill]

Oil change?

 

[Blue_Max]

By the way, mine didn't get rewarded automatically, either. I can't remember how long I waited, but eventually I looked in the app and there was something like "Find missing points." I had to enter info, and I can't remember if I had to get back with the dealer, but the points showed up quickly after that.
If you're going back several years, though, it will probably be tricky to have them restored.

 

[Hot Runr Guy]

So, when I bought my Maverick, I was given 1560 points. That's not enough for anything, obviously. I assumed that this point scheme was to get people to buy junk to get more points. Now, someone told me I should have been "awarded" 30,000 or more points (XL with just a hitch as the only option). Not 1500 points.

So, did the dealership screw me over somehow, or was there some sort glitch because I bought it during the "employee pricing" thing in 2025?

I got an email saying my points are expiring, which reminded me to ask about this.

https://www.ford.com/support/fordpass/fordpass-rewards/rewards-history/points-assist

HRG

 

[jrstall]

I never knew anything about any "points" i just bought a brand new 25 lobo and i have zero so i guess i better look into it

 

[TKranbuhl]

I bought a new Maverick Lobo back in July. Dealer Goodwill Points Issued 43,600.

 

[Surly Old Bill]

By the way, mine didn't get rewarded automatically, either. I can't remember how long I waited, but eventually I looked in the app and there was something like "Find missing points." I had to enter info, and I can't remember if I had to get back with the dealer, but the points showed up quickly after that.
If you're going back several years, though, it will probably be tricky to have them restored.

The dealership was/is one of those scammy ones, but at the time it didn't matter because it was "employee pricing" so the same everywhere. They did try to con me out of $500 for "window etching" that they didn't do, but got refunded for that when I confronted them. I expect zero help from the dealer.

It's a small amount, but something is better than nothing. I could use the points to get an overpriced part or something at Ford, but thinking about that, I'd rather not have to deal with a dealership for anything if possible. Which also negates the idea of getting a keypad installed with the points if I was able to recover them.

 

[Blue_Max]

The dealership was/is one of those scammy ones, but at the time it didn't matter because it was "employee pricing" so the same everywhere. They did try to con me out of $500 for "window etching" that they didn't do, but got refunded for that when I confronted them. I expect zero help from the dealer.

It's a small amount, but something is better than nothing. I could use the points to get an overpriced part or something at Ford, but thinking about that, I'd rather not have to deal with a dealership for anything if possible. Which also negates the idea of getting a keypad installed with the points if I was able to recover them.

The points you should've gotten were worth around $200. It's worth working it through the app and Ford. There should still be a record of the sale, and obviously Ford can verify that you never had the points.

 

[Retro1]

Paid $31K; got 31,000 points. Almost paid for rubber floor mats - August 2026. (Thanks BossmanB for making me see my error)

 

[Finnster]

@OP, You could use the points to buy filters and fluids for the Maverick!

 

[Maverick Teacher]

I got tired of waiting for the new car purchase points to appear so I called them and evidently, it was me moving (two different addresses) that had messed it up. I think I got 15K points and that completely paid for my first full synthetic oil change.
Bottom line: You should have gotten at least 15K points.

 

[BossmanB]

Bought in April this year. Sales price was about $34,000 +/-. 31,000 points issued. Value $155.00.

 

[jkennedy293]

I had to call Ford App support because my dealer applied my purchase points to a different account even though they had, and confirmed, my Member ID.

I wonder if you had something similar happen. Some dealership employees don't have scruples.

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