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Door panel damage (brand new)

ehspeakers

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My door panel was scraped upon arrival. Shipping company verified it was there when they got it. He has pictures. Whom do I contact? Local dealer? Ford?

Ford Maverick Door panel damage (brand new) 1009231516
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Johnkn

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ehspeakers

ehspeakers

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Selling dealer is 3 states away.
 

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My door panel was scraped upon arrival. Shipping company verified it was there when they got it. He has pictures. Whom do I contact? Local dealer? Ford?

1009231516.jpg
Hi there, I'd be happy to look into your Maverick concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
 

Jeffs72MGB

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Hi there, I'd be happy to look into your Maverick concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
I'm having a similar problem with my Maverick. The bottom of my front bumper was badly scraped during transport. I have contacted my dealer but they don't seam to want to take care of. @Ford Motor Company can you help?

Ford Maverick Door panel damage (brand new) image3


Ford Maverick Door panel damage (brand new) image4
 

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Old Man

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If you don't document the damage prior to signing the paper work and driving off it is yours to fix. The dealers are required to inspect them (what they can do quickly) on delivery and put damage on the delivery sheet to go back against the transport company.
Some say the interior scratches when a mosquito lands on it so get used to it.
I had a Jeep with damaged fender flare and hard top by the truck transport but it was delivered at 4:00 in the morning and a security guard signed it in so the dealer pulled parts off a stock unit so I wouldn't have to wait for weeks for replacement/repairs.
 
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ehspeakers

ehspeakers

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If you don't document the damage prior to signing the paper work and driving off it is yours to fix. The dealers are required to inspect them (what they can do quickly) on delivery and put damage on the delivery sheet to go back against the transport company.
Some say the interior scratches when a mosquito lands on it so get used to it.
I had a Jeep with damaged fender flare and hard top by the truck transport but it was delivered at 4:00 in the morning and a security guard signed it in so the dealer pulled parts off a stock unit so I wouldn't have to wait for weeks for replacement/repairs.
I was unable to inspect in person. I had it shipped but the shipper noticed the damage and told the dealer and took pictures. Thankfully. Not sure if this helps though.
 

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Hey look at it this way. Now you can wear a wallet chain. Seriously mine looked like that after 24 hours, now it's worse. But it's not broken and that means when I go to restore it I can just cover it with some nice shag carpet.
 

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My door panel was scraped upon arrival. Shipping company verified it was there when they got it. He has pictures. Whom do I contact? Local dealer? Ford?

1009231516.jpg
I think all new Mavericks come like this. Yours is nothing compared to how I received mine. Your door panel actually is one of the best I've seen on this forum. Mine had way more scuffs and scratches. Dealer refused to do anything about it. I only have 90 miles on my Maverick, just got it.
 
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ehspeakers

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Makes one wonder what coverings were used to protect the doors, if any. During transit. Otherwise I am pleased and this 23 XLT seems ever so slightly "put together" than my 22 Lariat.
 
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Those are scratches? Maybe the pic doesn't do them justice? Give it about a month and those scratches will be part of the many lol.

The bumper from the other poster, yes, I'd have that replaced. But the small scratches on the door? Not worth the effort. I also take VERY good care of my interior, but you'll soon find out that even looking at it wrong will scratch it. 303 it and ignore it.
 

jcast0311

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My door panel was scraped upon arrival. Shipping company verified it was there when they got it. He has pictures. Whom do I contact? Local dealer? Ford?

1009231516.jpg
Similar thing happen to me and also my cluster has a scratch. That I do believe could have been from factory.
 
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ehspeakers

ehspeakers

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Those are scratches? Maybe the pic doesn't do them justice? Give it about a month and those scratches will be part of the many lol.

The bumper from the other poster, yes, I'd have that replaced. But the small scratches on the door? Not worth the effort. I also take VERY good care of my interior, but you'll soon find out that even looking at it wrong will scratch it. 303 it and ignore it.
It's a deep scratch into the panel about 3" long in one area and scuffed throughout .. Doesn't show well in pics and that's as cleaned up as I could . Clearly during transit from the factory to the dealer. It's off putting and doesn't bode well for long term use especially after reading reviews.
 

Mervin the Maverick

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Doesn’t anyone make clear vinyl covers that would help with this issue? Maybe I’ll just buy a roll of clear vinyl and cut it out to cover at least the kick panels. Would that work, or would the “grain” keep it from sticking?
 

Goose20

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My door panel was scraped upon arrival. Shipping company verified it was there when they got it. He has pictures. Whom do I contact? Local dealer? Ford?

1009231516.jpg
Mine came with way more severe damage...Tell them to replace door panel...Dealer took care of mine no problem....
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