Deep sleep mode

[CurtisB]

Sorry you had to go through that.

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[CurtisB]

But it seems to be what most have gone through.

 

[boe757]

I took it in and the service agent said I could leave it there for 10 days with no replacement and check it out. Then he said I need to drive it more. He was an idiot. I filed a complaint. He would not do anything since no warning lights. I was so mad having to be there at 7a and they wouldn't do anything

also a low mileage driver having the same problem, plenty of suggested cures; put the keys in a faraday bag, hit the lock button twice, remove the app none of these worked for me. plan on calling roadside assistance, have the number handy. do some more searching on this site, plenty of ideas - kind of discouraging as my 56 Ford had interior lights when you opened the door. perhaps with the latest recall maybe a battery will be replaced

 

[Eldrick1]

Joined the club today.
While I was out running around stocking up for the weekend. Truck has been driven every day for a while now. I'll start googling for proper battery.
I expect there is little value calling dealer?

 

[Kat75444]

I got a recall so when I brought my truck in I told him of the battery message. When I picked it up he said there sure was an issue and he fixed it and replaced my battery. That was a week ago and I have not had any messages or issues. He apologize for the treatment of the previous service agent and said to always ask for him and he will make sure I am taken care of and treated respectfully.

 

[Kat75444]

This is why I have trouble with online sites. Emotion is never clearly conveyed by typing words. I wasn't trying to shame or slam you, I was trying to save you some time. With that being said, I am here for you. My really short answer for you is you will need to get your own AGM battery, (yeah, I know, you can get one for free at the dealer) because the stock Ford batteries don't work or hold a proper charge due to them NOT being AGM. AGM batteries return charges faster for short trip driving. Next, you will have to reset the BCM, (this is in your manual). So, now knowing your situation. You will have to go to the dealer unless someone can help you who lives nearby.
There is a fix, but it't not going to be easy for you and it will take some time. Apologize for coming off strong!

 

[Kat75444]

Thank you. A man who apologizes?are you married? Just kidding. I am not familiar in battery shopping. I googled it and see many different prices. I live in sacramento. Perhaps I will call my new friend that just serviced my truck and replaced the battery at the dealership. I bought a freezer fir traveling and I want to plug it in if ourselves. That could be a big drain with a weak battery.

 

[CurtisB]

Thank you. A man who apologizes?are you married? Just kidding. I am not familiar in battery shopping. I googled it and see many different prices. I live in sacramento. Perhaps I will call my new friend that just serviced my truck and replaced the battery at the dealership. I bought a freezer fir traveling and I want to plug it in if ourselves. That could be a big drain with a weak battery.

Yes, I am married and I learned to apologize.............even when I am right.................decades ago....LoL.
As for you battery situation, just keep track of the things you do trying to stop the deep sleep messages and you will come to a final solution.

 

[MakinDoForNow]

Same happened to my 24 EB AWD Lariat. At less than 200 miles. It now has less than 500 miles. Bought in January. Only used for in town errands. What I did was to disable everything in the vehicle having to do with communications - wifi, FordPass, updates, notifications - turn them all off via the settings. Then I put a battery charger on the battery and charged it overnight. I have left everything turned off ever since and have had no problems whatsoever. I occasionally need to check for messages, FordPass notifications, recalls etc so I will turn everything on for a half hour then turnt them off. I honestly believe that the first thing all dealer service advisors are taught is to say "We've never seen this before..." What a crock. Had the same problems with a 2020 Explorer that would go into meltdown mode with FRONT COLLISION WARNING !!!! mode as I was slowly backing out of the garage. Then cycle through every disaster it could possibly alert me to. Ford, just like Boeing, needs to put an engineer in charge of the company.

Front collision warning while backing up??? Front facing radar installed facing towards radiator???

 

[MakinDoForNow]

I got a recall so when I brought my truck in I told him of the battery message. When I picked it up he said there sure was an issue and he fixed it and replaced my battery. That was a week ago and I have not had any messages or issues. He apologize for the treatment of the previous service agent and said to always ask for him and he will make sure I am taken care of and treated respectfully.

Hmmmmm? Did you ask him if he was "married"?

 

[Chris_G]

Hmmmmm? Did you ask him if he was "married"?

It's the new improved Maverick dating service

 

[Kat75444]

Hmmmmm? Did you ask him if he was "married"?

Lol I did! Any man who actually can give a sincere apology is a keeper in my book!

 

[boe757]

I took it in and the service agent said I could leave it there for 10 days with no replacement and check it out. Then he said I need to drive it more. He was an idiot. I filed a complaint. He would not do anything since no warning lights. I was so mad having to be there at 7a and they wouldn't do anything

you may be short on auto experience but you seem to be a good judge of character. have the roadside assistance number handy and drive on - until it doesn't start or replace the battery out of pocket with an AGM, correct sizes and procedure available in these forums

 

[Milous]

I had all of the recent recalls done a couple weeks ago on my 2022 hybrid... afterwards I trickle charged the battery to 100% and then performed the overnight battery monitor reset... since then, no Deep Sleep messages...

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