Dealership Problem and Funny Business

[NNJGUY]

Call ford. They can see via the vin if someone else other than you bought it

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[golfbymagic]

Yeah I’m really hitting myself in the head for not getting close and checking the VIN that night. I was just trusting that they would do right by me.
I will be going to the dealership to talk to someone in person about this, cause it’s major BS.

I asked the sales guy if they sold it and he said no no we can’t because it a reservation. Maybe that’s the goal, for me to walk away and they can sell it with a markup.

Have the dealer call Ford on speaker phone with you present. If they won't do that, it seems pretty telling.

 

[JPH 673]

Sorry to hear about your experience. I picked my XLT yesterday and they honored the $750 rebate Ford had sent me back in October. My only negative part was the inaccuracy of the FoMoCo tracking system.

 

[Theunknown_87]

Hold crap. I cannot believe a company could do this. This is like deep state sneeky.
Like others, I would do everything I could to destroy, go jack reacher.

 

[Hdang1980]

Two months ago. Seriously taking him for a fool.

You're right. 2 months! My math needs some work. Lol

 

[Hdang1980]

Yes, and according to the Gary Yeomans Ford - Daytona Beach website, it appears that the salesman and sales manager are still employed there. Business as usual...

I better not see them have any new vehicle allocations for MY23s. We'll know if that ford memo to dealers was all bark and no bite.

 

[07_Shelby]

FWIW...

here is the window sticker. the order number was 1028, the dealer number / order code is 72404

 

[Espeer]

A similar situation happened to @GreenLady when a dealership said it was "damaged beyond repair" but actually sold it to someone else.

This situation is WAY worse. That was a salesman saying they'd sell a car to her, but selling it to someone else. Neither had ordered it. Still super sketchy, of course.

This one was his actual order which he'd waited months for and put down a deposit!

 

[Deleted member 7089]

FWIW...

here is the window sticker. the order number was 1028, the dealer number / order code is 72404

Special Order...plain as day.

 

[Deleted member 7089]

I submitted my complaint to Ford Corporate and they have opened up a case. The operator told me it goes up to her superiors and then the regional managers. Added my phone number so if they need more information they can call me back.

Reddit post is also getting traction and someone has come back with additional contact info that could be useful to you:




Mike Levine is vehicle communications manager for Ford North America, responsible for all car, truck, SUV and electrified vehicle public relations.

 

[NJBob]

Hope to hear how and if this gets resolved. Hopefully Ford and make you whole and this dealer gets some type of repercussions.

 

[stoptothink]

This situation is WAY worse. That was a salesman saying they'd sell a car to her, but selling it to someone else. Neither had ordered it. Still super sketchy, of course.

This one was his actual order which he'd waited months for and put down a deposit!

If there was ever a situation where this board should come together to bombard a dealership with negative reviews and find other means to make their business miserable, this is it. I get a good chuckle out of the "scumbag dealership" threads, where posters flip out because a random dealership is completely upfront that they are charging significant ADM, but this dealership should not have the opportunity to do this to another consumer and OP should be compensated in some manner.

 

[NJBob]

If there was ever a situation where this board should come together to bombard a dealership with negative reviews and find other means to make their business miserable, this is it. I get a good chuckle out of the "scumbag dealership" threads, where posters flip out because a random dealership is completely upfront that they are charging significant ADM, but this dealership should not have the opportunity to do this to another consumer and OP should be compensated in some manner.

I agree. Looked at the Google reviews for this dealership and see very few bad right now. I wonder if it's allowed to post a link to this thread.

 

[Deleted member 7089]

I agree. Looked at the Google reviews for this dealership and see very few bad right now. I wonder if it's allowed to post a link to this thread.

Reviews get screened before posting. 1-star reviews from obvious non-customers are not typically posted or are removed quickly if the dealer asks for it.

As an aside, this is true for FB too. A few businesses in my hometown were singled out recently because they donated to the infamous freedom convoy. FB deleted all the one-star reviews posted in protest on their pages, but interestingly left all the 5-star ones supporting the donations. In both cases, none of them were customers of the establishments in question.

 

[Bluerex]

FWIW...

here is the window sticker. the order number was 1028, the dealer number / order code is 72404

Thank you for posting the Window Sticker. I understand that you spent money on getting it and I appreciate the support.

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