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DEALER CANCELS MY ORDER

bighap

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TRUCKHEF

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SO MUCH FOR MY NEW TRUCK DUE TO ARRIVE END OF MARCH DEALER CANCEL ORDER AS IN CANADA WE CANT GET SNUG TOP CANOPY GOT REFUNDED AND EVERY THING NEVER WILL DEAL WITH ISLAND FORD, ON VACOUVER ISLAND AGAIN.
Ford Maverick DEALER CANCELS MY ORDER 1644453851282


ok boomer
 

Naranjita

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In Googling pretty extensively, I could not find a Canada Federal regulation limiting to MSRP. In fact, I found lots of sites that reference above MSRP sales in Canada. It appears to be regulated on a Provincial level.

Ontario seems to have the most stringent regulations. But it still does not limit to MSRP. The Ontario law says no dealer can charge more than their advertised price. So, no last minute shanenaigans trying to increase the cost based on the customer and how much then can get out of them.

https://www.omvic.on.ca/portal/Consumers/ConsumerProtection/AllInPricing.aspx

The manufacturer can charge what they want to for MSRP. The dealer is not bound by the manufacturer's advertised price. Only their own advertisements. In theory, OMVIC wouldn't get involved with a dealer complaint of charging 25% over MSRP, so long as they do not advertise any pricing on that model anywhere.

I did find lots of investigations and consequences though where the Ontario regulator (OMVIC) went after dealers for charging above advertised price.
 

XLTLUXRED

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Toll-Free Number:
  • (800) 565-3673
    Ford of Canada
  • (800) 241-3673
    Ford Canada
    Customer Service
 

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vezpa

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So many people make such hasty decisions instead of thinking things through and coming up with solutions. Seriously. Walk outside and get air... Think about options and how to handle it.

.
 

RogueCheddar

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Clubs
 

Pickles

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Haha totally agree. To be fair though, youre missing some commas 😏
 

Pickles

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You’re in Canada, not Outer Mongolia. Buy the truck and then order a top from the closest US dealer and drive over and get it. Doesn’t seem like that would be that hard….
Its not. Lol being in canada… i can confirm we do indeed have access to aftermarket vehicle accessories… i have a feeling even outer mongolians do as well
 
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Pickles

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I wanted the matching canopy, Canada is not getting the snug top so they cancel the order, the truck was order by dealership not me. I just purchased it from them. Because I cant get the canopy they closed the deal and washed their hands of it.
So you mean you bought a truck off of incoming inventory. You didnt special order. That changes everything lol basically what happened is you put a deposit on incoming inventory, then when you found out you cant get your canopy you retracted your order…. Unless you mean the dealer cancelled your order since they couldnt fulfill the canopy part, meaning youd have to start the process over again and the other variables can change.

Either way… i think you just need to take a bath or something to calm down lol nobody hurt you. You have all your original moneybucks. Sheesh.
 

flyfishmich

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So many people make such hasty decisions instead of thinking things through and coming up with solutions. Seriously. Walk outside and get air... Think about options and how to handle it.

.
It's easier to rant in all-caps on a message board.
 

spexmaverick

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I wanted the matching canopy, Canada is not getting the snug top so they cancel the order, the truck was order by dealership not me. I just purchased it from them. Because I cant get the canopy they closed the deal and washed their hands of it.
There is a supply issue with the Snug Top caps. You would have been better off simply removing that from the truck order as it would only delay production.

I ran into the same issue on my second order and was told just to get it later. I would not cancel my truck order over not being able to get the cap/topper.
 

jons

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It's easier to rant in all-caps on a message board.
It does feel a lot better when I can feel like I am screaming out my frustrations on a board.
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