Anyone else showing the wrong trim on Ford Tracker?

[Bigbill27]

Ford tracker is saying my XL has been shipped, but I ordered an XLT. The emails all say XLT and my packages for the XLT show in the info below the shipped indicator. I think it is just a misprint but does any one else show this?

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[OrangeBlue]

What does window sticker say?

 

[MvrkECWI]

Order tracker hasn't been accurate for several days. Under packages you may also find 500a for the Lariat, even though you have an XLT on order.

 

[RobCannaday]

yes actually, my order says XL but i ordered an XLT

 

[Old Ranchero]

This is a long-known issue with lots of discussion. Doesn't anybody even make a minimal search for their issues anymore before starting a new thread?

 

[Lou'sBluMav]

Yes, it is showing " Your 2023 Maverick XL is "In Production".
But the window sticker confirms the XLT that I ordered and that it was transferred to the plant to build on 1/9. The scheduled blend date was 1/16, and customer service confirms it was "produced" on that day, but it seems that "produced" does not mean "built". And I can not find what the holdup could be.

 

[mktmgrjrm]

A lot of extranious and incorrect info on the tracker. Look at the window sticker when you can get it be sure of what's being built.

 

[Bigbill27]

This is a long-known issue with lots of discussion. Doesn't anybody even make a minimal search for their issues anymore before starting a new thread?

I did search many different phrases and nothing showed up.

 

[Bigbill27]

A lot of extranious and incorrect info on the tracker. Look at the window sticker when you can get it be sure of what's being built.

Yeah my window sticker is correct. I wanted to know if this was a wide spread occurance.

 

[7Litre]

Yeah my window sticker is correct. I wanted to know if this was a wide spread occurance.

Yes, it is.
https://www.mavericktruckclub.com/forum/threads/order-tracking-site-is-messed-up.26499/

 

[Old Ranchero]

I did search many different phrases and nothing showed up.

Go look at the forum directory and look at thread titles. Everything is right there.

 

[RonFLA]

Trim is wrong and dates are incorrect. Looks like they added more padding to the tracking column and changed the colors to make it easier to recognize.

Must be a web developer pushing incomplete code because there are a bunch of strange things going on. Somebody on the development team is going to get a yelling at for finalizing and pushing incomplete revisions.


From this:

To this:

 

[commadorebob]

Window sticker trumps tracker.

IF your tracker is showing the wrong details, look at your sticker. Whatever is on your sticker is what is being built. The assembly line does not look nor care about your tracker. They care about that sticker because that is what they get paid for.

From a technical perspective, it sounds like Ford has the UI incorrectly pulling from a lookup table. The data on your order is correct, it is just showing wrong on the tracker.

 

[yb98]

went from being built to back in production lol does have the built symbol though

 

[Dmat]

Id be happy to just have some kind of tracking. Guess ill just have to be happy with the every 45 day reminder which is about due again.

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