🧭 Maverick Build & Tracking Links

[Benson]

Here are some helpful links for those waiting for production and delivery:
* copied from sister site Bronco6G.com


Required Reading: Maverick Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.mavericktruckclub.com/f...ped-emails-delivery-date-estimates-more.3002/

MaverickTruckClub Order Tracker Tool w/ window sticker lookup
https://www.mavericktruckclub.com/forum/threads/-track-your-maverick-order-by-vin-order-number-get-your-window-sticker.464/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

Another Window Sticker lookup tool - add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory)
https://www.motorcraftservice.com/AsBuilt

And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

So the bottom line is no one can check on their Maverick UNTIL its been assigned a VIN, correct?

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[Tpowers]

Hello all. I have a question. Does anyone know how long it takes for the car number for the rail to show up? Mine shipped yesterday but my dealer says that nothing is showing on the Dora report except an expected delivery date. Do they need to go somewhere else on the report to find this information? You all are right. You would think that the customer service line could give us this information but they told me I had to get it from the dealer. Any information will be helpful

 

[Big Kahuna]

Question - my window sticker now shows RAIL at the bottom but I can also put my VIN in Palsapp and see it as PENDING. So does that mean it's on a train someplace and then will be offloaded and trucked? When the transport truck picks it up will the status on palsapp change to in-transit?

 

[STARCOMMTREY1]

Here are some helpful links for those waiting for production and delivery:
* copied from sister site Bronco6G.com


Required Reading: Maverick Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.mavericktruckclub.com/f...ped-emails-delivery-date-estimates-more.3002/

Ford Status Terms and what they mean -- from Production to Delivery as seen in the "Vehicle Visability" Report
https://www.mavericktruckclub.com/f...s-seen-in-the-vehicle-visability-report.5517/

MaverickTruckClub Order Tracker Tool w/ window sticker lookup
https://www.mavericktruckclub.com/forum/threads/-track-your-maverick-order-by-vin-order-number-get-your-window-sticker.464/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

Another Window Sticker lookup tool - add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory)
https://www.motorcraftservice.com/AsBuilt

And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

Union Pacific cannot trace without a user id

 

[huunvubu]

Union Pacific cannot trace without a user id

Yes you can trace without a user id. I have been following my truck on Rail Car TTGX942177 since 12/2 on this thread:

My Maverick Hybrid has Shipped - with Inroute Details

Here is how:

They do ask for a user id but ignore it and just follow these steps:

When asked press 1 for English
When asked say TRACE
When asked for number of pieces say ONE
When asked say your railcar letters and numbers clearly
When asked about faxing say NO

They will then say the location and time of the railcar and the final destination location and ETA.

If the system says the wrong car information back to you then just start again by agreeing to a new trace and be sure to enunciate clearly each letter/number.

 

[STARCOMMTREY1]

Yes you can trace without a user id. I have been following my truck on Rail Car TTGX942177 since 12/2 on this thread:

My Maverick Hybrid has Shipped - with Inroute Details

Here is how:

They do ask for a user id but ignore it and just follow these steps:

When asked press 1 for English
When asked for number of pieces say ONE
When asked say TRACE
When asked say your rail car letters and numbers clearly
When asked about faxing say NO

They will then say the location and time of the rail car and the final destination location and ETA.

If the system says the wrong car information back to you then just start again by agreeing to a new trace and be sure to enunciate clearly each letter/number.

First time I called it made me talk to a live person

 

[MAVERICK8011]

Yes you can trace without a user id. I have been following my truck on Rail Car TTGX942177 since 12/2 on this thread:

My Maverick Hybrid has Shipped - with Inroute Details

Here is how:

They do ask for a user id but ignore it and just follow these steps:

When asked press 1 for English
When asked for number of pieces say ONE
When asked say TRACE
When asked say your rail car letters and numbers clearly
When asked about faxing say NO

They will then say the location and time of the rail car and the final destination location and ETA.

If the system says the wrong car information back to you then just start again by agreeing to a new trace and be sure to enunciate clearly each letter/number.

Where did you get your rail car number from?? Is it on the w/s?

 

[rognus]

Where did you get your rail car number from?? Is it on the w/s?

you need to get it from your dealer. It's on the vehicle history report.

 

[MAVERICK8011]

you need to get it from your dealer. It's on the vehicle history report.

Thank you!!!!!!!

 

[jalbano2]

Union Pacific cannot trace without a user id

FYI I was able to set up an account and check online on NS.

Where did you get your rail car number from?? Is it on the w/s?

I was able to get access via NS website and track the rail car that way. Much more info. Also I was able to get my rail car without my dealer from www.unitedroad.com.

 

[pnorwood54]

FYI I was able to set up an account and check online on NS.
I was able to get access via NS website and track the rail car that way. Much more info. Also I was able to get my rail car without my dealer from www.unitedroad.com.

The VIN you entered was not found. Please double check your VIN and try again or contact us for assistance.

 

[Vickyfortin1985]

FYI I was able to set up an account and check online on NS.
I was able to get access via NS website and track the rail car that way. Much more info. Also I was able to get my rail car without my dealer from www.unitedroad.com.

How were you able to find your railcar number on United Road and on Ns Corp?
Would you mind checking mine if I give you my VIN? 3FTTW8F99NRA12378
That would be amazing!

 

[jalbano2]

Picked up my car 3 days ago. Ford updated my window sticker again today ??.

 

[Cliff]

Thanks!!!! Question: Do railcars ever switch from Union Pacific to CSX? Mine was on U.P. and seems to have stopped in Illinois. I am guessing either the whole railcar needs to be put on a south-bound train or the the Mavericks are taken off and re-loaded on different trains. Do anyone know what happens when the train needs to be split up?

 

[skcr3]

I was able to get access via NS website and track the rail car that way. Much more info. Also I was able to get my rail car without my dealer from www.unitedroad.com.

Jalbano, did you contact United Road to get your rail car info or were you just able to log in to retrieve it?

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