Confused of recall for tail lights hiccup

[CajunMick]

After I got the truck in Oct last year, learned of the body control module and tail light issue. Dealer sent mobile tech to do software dump. Went smooth. My viewing Ford Pass app on my cell phone, under the service/recall icon, saw a red flag, saying the recall needs action. I’m asking why, if the software was change by Ford tech. Does the vehicle gets an update at Ford data base?

Recently, got a letter from Ford announcing a recall, guessing same one, on my truck, VIN #. I checked the Ford Pass app, and strangely it has a notice of recall! This is unusual. One would think if the BCM hooked up, software dump done, then Ford’s records should be updated automatically. Or is dealer need to alert Ford of this recall correction? Something not right!! Got a disconnect somewhere, somehow.

Now the question is do I do nothing, believing the Ford Pass app record regarding this recall, or do I deal with the dealer to sort out if this truck has satisfied the recall? Do need to contact Ford, never mind the dealer.

Any suggestions?

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[Cromwell]

There are two recalls relating to the rear lights. You've done the first.

 

[Carlitos_92]

The current BCM/taillamp recall (April 2024) is 24S27. Take a look at the previous one you had resolved and it is going to be a different number.

 

[CajunMick]

There are two recalls relating to the rear lights. You've done the first.

So you saying 24S27 is another, for the “same“ related first recall? I looked for letter I got before, checking of its number notice, but can not find it.

 

[Carlitos_92]

So you saying 24S27 is another, for the “same“ related first recall? I looked for letter I got before, checking of its number notice, but can not find it.

Not sure the two are related at all, even if they both involved the BCM and lighting. Even if they were related, the second one may fix something the first one made worse, haha.

I am sitting on 24S27 myself and will get it done "eventually." I will probably let a few more warranty/recall issues accumulate before I subject myself to a dealer visit.

 

[CajunMick]

Not sure the two are related at all, even if they both involved the BCM and lighting. Even if they were related, the second one may fix something the first one made worse, haha.

I am sitting on 24S27 myself and will get it done "eventually." I will probably let a few more warranty/recall issues accumulate before I subject myself to a dealer visit.

I’m asking for mobile service. He can drive 26 miles to my driveway!

 

[Ford Motor Company]

After I got the truck in Oct last year, learned of the body control module and tail light issue. Dealer sent mobile tech to do software dump. Went smooth. My viewing Ford Pass app on my cell phone, under the service/recall icon, saw a red flag, saying the recall needs action. I’m asking why, if the software was change by Ford tech. Does the vehicle gets an update at Ford data base?

Recently, got a letter from Ford announcing a recall, guessing same one, on my truck, VIN #. I checked the Ford Pass app, and strangely it has a notice of recall! This is unusual. One would think if the BCM hooked up, software dump done, then Ford’s records should be updated automatically. Or is dealer need to alert Ford of this recall correction? Something not right!! Got a disconnect somewhere, somehow.

Now the question is do I do nothing, believing the Ford Pass app record regarding this recall, or do I deal with the dealer to sort out if this truck has satisfied the recall? Do need to contact Ford, never mind the dealer.

Any suggestions?

Hi there! If you need any additional assistance, please feel free to send over a DM with your VIN and Ford dealer info.

 

[dfitz]

I took my vehicle in last week for this recall. I had a 9:00am appointment and it was quick. Update took about 30 minutes total including the time for checkin and taking it back.
Gorno Ford has been great so far.

 

[Tim d]

After I got the truck in Oct last year, learned of the body control module and tail light issue. Dealer sent mobile tech to do software dump. Went smooth. My viewing Ford Pass app on my cell phone, under the service/recall icon, saw a red flag, saying the recall needs action. I’m asking why, if the software was change by Ford tech. Does the vehicle gets an update at Ford data base?

Recently, got a letter from Ford announcing a recall, guessing same one, on my truck, VIN #. I checked the Ford Pass app, and strangely it has a notice of recall! This is unusual. One would think if the BCM hooked up, software dump done, then Ford’s records should be updated automatically. Or is dealer need to alert Ford of this recall correction? Something not right!! Got a disconnect somewhere, somehow.

Now the question is do I do nothing, believing the Ford Pass app record regarding this recall, or do I deal with the dealer to sort out if this truck has satisfied the recall? Do need to contact Ford, never mind the dealer.

Any suggestions?

My wife had the recall done yesterday.they came to her workplace and did it in the parking lot. Tech also told her brakes were wearing uneven on one wheel.it better not need new brakes at one year old! Also told her the " cabin" filter needs replacing. What a money grab,that filter will be tossed out.

 

[CajunMick]

Hi there! If you need any additional assistance, please feel free to send over a DM with your VIN and Ford dealer info.

Thank you for trying to help. I have reached out to dealer, requesting mobile service. I wait till contact made.

 

[Linedrivet]

After I got the truck in Oct last year, learned of the body control module and tail light issue. Dealer sent mobile tech to do software dump. Went smooth. My viewing Ford Pass app on my cell phone, under the service/recall icon, saw a red flag, saying the recall needs action. I’m asking why, if the software was change by Ford tech. Does the vehicle gets an update at Ford data base?

Recently, got a letter from Ford announcing a recall, guessing same one, on my truck, VIN #. I checked the Ford Pass app, and strangely it has a notice of recall! This is unusual. One would think if the BCM hooked up, software dump done, then Ford’s records should be updated automatically. Or is dealer need to alert Ford of this recall correction? Something not right!! Got a disconnect somewhere, somehow.

Now the question is do I do nothing, believing the Ford Pass app record regarding this recall, or do I deal with the dealer to sort out if this truck has satisfied the recall? Do need to contact Ford, never mind the dealer.

Any suggestions?

yes, I just had the dealer do this recall 24S27 this morning. Took 3o minutes, in and out.

 

[JDSKINNER-Omaha]

I had both the turn signals recall and the tail light recall done. The first was via mobile service at my home, the second at the dealership. Both took about 30 minutes to complete. So far no problems after either one.

 

[HoiToid]

I'm at dealer for 24S27 recall as I'm writing this and it's been 1 1/2 hours and still sitting in waiting room~~~ I asked about battery going into BatterySaver mode every time I park it and they said they would need to do a 3 hour process to test the battery. So I'm going to see how long this 24S27 job takes and see if I want to be here all day or set it up for anotherday.
Their Mobile Service only goes out 12 miles and I live 18 miles away .

 

[JLB]

cabin

Keep the cabin air filter! The name "cabin filter" is a misnomer. It is actually an "air conditionioner evaporator filter" that protects higher efficiency closely spaced cooling fins from clogging with dust. Cars made without filters have lower efficiency (less coolong) evaporator coils with widely spaced fins that don't clog. No filter will clog the evaporator with lint and dust. Expensive, but worth the cost.

 

[itzyoboipaul]

I got my 24S27 recall letter yesterday. I thought about waiting but F it, I dont really want to get rear ended if my taillights suddenly go out.

I asked if they offered the mobile service and they do. Im scheduled 9am tomorrow at my work parking garage. Hoping no issues after that.

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