2022MY Canceled Orders Transition is Happening Today

[David F]

After hearing the word that orders were unfrozen, I raced over to my dealer and watched the sales manager verify the MY23 order and change my Priority Code from 99 to 10. Opted to not make any changes other than Velocity Blur to Atlas Blue and kept the 360 and hitch on the order.

All this done before 6:00pm EST. Lets hope that it gets scheduled now.

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[LtCasual]

Successful at my dealer as well. Got all options updated, verified everything else and priority changed to 11. Also had him log in and check that our private offer was showing and it was.

Come on Ford, your turn to make this happen!

 

[BradnChristine]

It is fixed and we can edit and change priority codes now.

Thanks, Tim
Of course, my guy did not call me back in tonight as he agreed to do. So I messaged him that I'd see him at 10:00AM to make sure the order is correct.

This is a terrible place for Ford to allow customers to be placed in. After waiting 12+ months, I have to plead with them to do things right so they can sell me a truck? Thank goodness I am not planning on using a trade-in, as a customer is backed up against a wall. "You don't want our new terms? No problem. We'll sell it to someone else for more."

Just let me know when a PHEV Maverick AWD is orderable. I'm coming to you, @fordvideoguy for my next Maverick.

 

[haleedog]

What system does the dealer check for the private offer. I called customer service and they did not show one.

 

[Clive]

Got mine signed and converted just now. Glad to have a dealer who knows what they are doing!

 

[minitrucknuts]

Of course, my guy did not call me back in tonight as he agreed to do. So I messaged him that I'd see him at 10:00AM to make sure the order is correct.

This is a terrible place for Ford to allow customers to be placed in. After waiting 12+ months, I have to plead with them to do things right so they can sell me a truck? Thank goodness I am not planning on using a trade-in, as a customer is backed up against a wall. "You don't want our new terms? No problem. We'll sell it to someone else for more."

Sounds like a completely incompetent, and completely rude and untrustworthy place. But, as long as people keep giving them money, don't expect them to change.

 

[nklem]

I have my hybrid ordered Oct 21 /22 now in scheduling for Jan 9 /23 . Called Dealer to day and they had now idea what I was talking about and left message for sales manager . They say it get built as 22 in 23 . How can this be if everyone else knows that not true . I do not want miss out on getting this truck after wait this long any suggestions .

I talked with Ford Chat a few minutes ago and they said the same thing, my 2022 has not been converted and will be built. My dealer has been unresponsive for 3 days….ugh, I do not have a good feeling that’s all I need is 13 months and a cancellation.

 

[yb98]

@fordvideoguy any chance if orders were corrected tonight that they would schedule tomorrow? Or is next week the best shot?

 

[Clive]

@fordvideoguy any chance if orders were corrected tonight that they would schedule tomorrow? Or is next week the best shot?

I doubt there is scheduling next week during Thanksgiving, so my guess is that week of November 28 would be a reasonable first shot. It would be awesome to get an email tomorrow, but I won't expect it.

 

[fossil]

I doubt there is scheduling next week during Thanksgiving, so my guess is that week of November 28 would be a reasonable first shot. It would be awesome to get an email tomorrow, but I won't expect it.

do they have Thanksgiving in Mexico?

 

[nklem]

I talked with Ford Chat a few minutes ago and they said the same thing, my 2022 has not been converted and will be built. My dealer has been unresponsive for 3 days….ugh, I do not have a good feeling that’s all I need is 13 months and a cancellation.

Ugh now I feel even worse. I did another chat and only gave my order number (not my 2022 VIN) like the first time. They said I do not have a 2023 order but I have a 2022 order and gave me my 2022 VIN…...oh no…….

 

[Clive]

do they have Thanksgiving in Mexico?

Scheduling is done by Ford corporate, in the US. They will still be making trucks down there next week.

 

[LtCasual]

I doubt there is scheduling next week during Thanksgiving, so my guess is that week of November 28 would be a reasonable first shot. It would be awesome to get an email tomorrow, but I won't expect it.

They schedule on Thursday right? I think the end of this month is the deadline to update orders so that jives since Thursday is the 1st.

 

[IAMav]

Ugh now I feel even worse. I did another chat and only gave my order number (not my 2022 VIN) like the first time. They said I do not have a 2023 order but I have a 2022 order and gave me my 2022 VIN…...oh no…….

I'm right with you. Tried Chat last night, no 23 order just my 22. Called dealer today, told me I'm getting a 22 on 1-9-23

 

[OB1e]

@fordvideoguy I have a 22 vin # scheduled for January 2023. Do I physically have to go to the branch to sign anything to get the ball rolling on the 23 conversion or is just emailing my dealer good enough?

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