HONOLULU FORD/LITHIA MOTORS - BUYERS BEWARE!!!

[Dun4791]

How much does it cost to ship a car there from Cali? Worth it to buy from a 3k under dealer and just ship?

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[Egz]

How much does it cost to ship a car there from Cali? Worth it to buy from a 3k under dealer and just ship?

Who is selling for 3k under?

 

[AnthonyMav]

LOL.

You are completely, hilariously misinformed on so many levels.

1- Explain that you had a salesman agree to MSRP plus tax, dmv, and doc only.
NOPE. Salesmen never agree to any price, ever. That's management's job.

2- If they give you some line about everybody paying a markup, say you’ll be getting in contact with your attorney today.
They will laugh at you. No attorney would take this "Case" without first having you pay a nice retainer, AND explaining to you that you don't have a leg to stand on.

3- The truck has your name on it and they cannot sell it to anyone else.
NOPE. The truck belongs to the dealer. They can do whatever they want with it.

4- They also don’t want to deal with a court date.
LOL, ok. There will be no court date. Even if there was, they have an attorney on retainer, it's no skin off their ass if you want to waste your time and money in small claims court.

My point is that talking to the GM with paperwork proving your side of the side of the story, in a civilized manor, can go a long way. The OP’s name and deposit money is tied to the customer order, so the dealer has to wait until the OP says he doesn’t want it.

so far, it’s a salesman texting him while he’s on the way to the office. Go talk to leadership at the dealer and things could change.

And people don’t “just move on” like another person said becausethey’ve been waiting eight months for something that was special made for them.

have some empathy and be helpful, or offer constructive criticism. It goes a long way.

 

[coxwm2]

@jrhawaii that Hawaii Market Adjustment has gone up over the years. I bought an Expedition from Windward Ford in '86. The HMA was $2,000. Every dealership, for all brands, had it and none would budge.

You stated, "Just was hoping someone on here, hears and has power with the right people or could provide assistance while I wait for Monday to come. " Plenty of people gave you advice to start the social media bashing. That is what you should start today. Call the dealership and let them know you will be complaining direct to Ford about these additional charges that weren't disclosed when you ordered the truck.

If you post the name of the dealership then several of us forum members can help with the bashing. As a fellow Maverick Truck Club member I consider you a good friend and my post would state that, xxx Ford dealership ordered my good friend a Maverick for MSRP as agreed. It is about to arrive and now the dealership is adding over $5,000 of additional markup! Be careful doing - or just don't do - business with xxx dealership.

If they get straight with you we can all delete our posts or edit them to show the dealership returned to good faith dealings.

FWIW, I was stationed on Oahu from 1992-1996. EVERY new car, regardless of make/model, had a MINIMUM $3,000 Hawaii Market Adjustment added to MSRP. That was a non-negotiable cost back then. It was actually cheaper to purchase a car on the mainland, and pay shipping costs to have a vehicle delivered to Matson's in Aiea.

As for the Arctic Blast ADM, I have no idea what that means, unless snow is expected in Waikiki.

 

[Hoagus]

This would not be criminal.
What CRIME would you say this is, in your mind?

You can't file suit for disappointment.

Seems a bit extortionate, but I’m not a lawyer.

 

[DomPere]

XLT hybrid AREA 51 - Lux + 360

Ordered July 8. After all the wait, salesman sent a text (04/08) and says its getting here next week and since the vin has been assigned we can get the paperwork started. Was like wow not even going to let me see it or test drive it but unless something was wrong with it I had planned on just going down and buying it. Being that I planned to pay cash I asked for the out the door price so I could transfer funds into my checking account. Guy says ok and that he wasn't at the office but would send me the total when he got in. Next he tries pushing extended warranty on me and claims its for another 6 years (claims 6 more on top of the 3 Ford gives so total of 9 years) and comes with lifetime oil. I ask how much, he says $5200 but let him see what he can do. I text back and say sorry but I pass for now because that's over my budget at this time. Now the next text says "this is crazy, there are a bunch of callers (I talked to 5) who called in for your Maverick. They think its for sale... Told them NO. Lol... boy they are very insistent". How is it that I cant see that it was even on the ship to Hawaii and others know its coming? Next text ask if I did a deposit (was told deposit wasn't needed) and he's looking for the doc but can't find his copy (HMMM). Next I get a pic of the price - selling price $35,000, taxable fees $25.00, doc fee $395.00, tax $1668.99, reg fee $413.50 - unpaid balance 37502.49 WHATIII I text back and say you sure about that price, thought Ford requires you to hold to MSRP on special order vehicles?

Next he calls me (guess doesn't want to give me more evidence of his wrong doings) and claims that when I came down to order the vehicle he explained to me that they add on a $5995 addendum and a $2000 arctic blast (what the BLEEP is that BS) to all vehicles, I stop him and told him that he did not tell me that and that I had asked for the price and he didn't want to give me the price. He then goes on again about not being able to find the documents again. We exchange a few more words and he tries to get me to stop in so we can talk, I tell him ya when I have time.

When I got home a few hours later I texted him the email and the build sheet I signed and emailed back to him. He text me back saying this wasn't the original build sheet we did and that one had the estimated MSRP, the HI Market Adjustment $5995 and Arctic Blast $2000. Well the only other thing I signed for and at the dealership was the online order form, which I sent him and that showed nothing about what he is saying. It's funny how I send him 2 documents that 1. he made me sign and even copied my drivers' license at the dealership and 2. he emailed me to again sign and send back to him. I got all my documentation so how is it that he is still trying to claim we agreed to $10,000+ more when he can't find his copy!

This is the FIRST time I am trying to buy a FORD product and right now I feel so violated by this Dealership and salesman that I don't even want to deal with him anymore but I am not willing to give up this truck without a fight because this is just not right!

I am just so frustrated and having a hard time finding all the right post to find the information I need to get this moving forward, so I'm posting this in hope that some kind people will understand and help out. Yes I know Tim got a lot of good information and I need to look over his youtube videos again... I hope Ford or anyone can help...

Contact your District Attorney and State Attorney General and see what they have for this kinds of price fraud.

 

[999]

You're right about the fact that he needs to talk to the boss.

I am empathetic. I just get a bit animated when people make kooky declarations about this stuff.

The simple fact is that in BUSINESS a written bilateral contract is a contract, and anything else is a wish list.

My point is that talking to the GM with paperwork proving your side of the side of the story, in a civilized manor, can go a long way. The OP’s name and deposit money is tied to the customer order, so the dealer has to wait until the OP says he doesn’t want it.

so far, it’s a salesman texting him while he’s on the way to the office. Go talk to leadership at the dealer and things could change.

And people don’t “just move on” like another person said becausethey’ve been waiting eight months for something that was special made for them.

have some empathy and be helpful, or offer constructive criticism. It goes a long way.

 

[Vols44]

This is not to throw shade at people who ordered or received their vehicles before @fordvideoguy explained the simplicity and beauty of a co-signed buyer's order.

Let all MY23 order placers read every post about ADM's and designate Long McArthur as their next dealer or not walk out the door of any dealer on August 16th without a co-signed document that holds dealer's accountable to the agreed upon price.

I use to thing I knew the games and techniques dealers employed to separate as much money from my bank account as possible. Now I have Long McArthur's honesty and transparency to let me sleep well at night knowing the sharks trolling dealership waters outside of Salina, Kansas will bite me in the wallet if they get a chance. @fordvideoguy has taught me a lot about inner workings, all of the Ford models and what things to avoid. The member and non member YT videos are like distance learning classes from LM university when it comes to learning about any Ford or Lincoln.

 

[Garbett123]

XLT hybrid AREA 51 - Lux + 360

Ordered July 8. After all the wait, salesman sent a text (04/08) and says its getting here next week and since the vin has been assigned we can get the paperwork started. Was like wow not even going to let me see it or test drive it but unless something was wrong with it I had planned on just going down and buying it. Being that I planned to pay cash I asked for the out the door price so I could transfer funds into my checking account. Guy says ok and that he wasn't at the office but would send me the total when he got in. Next he tries pushing extended warranty on me and claims its for another 6 years (claims 6 more on top of the 3 Ford gives so total of 9 years) and comes with lifetime oil. I ask how much, he says $5200 but let him see what he can do. I text back and say sorry but I pass for now because that's over my budget at this time. Now the next text says "this is crazy, there are a bunch of callers (I talked to 5) who called in for your Maverick. They think its for sale... Told them NO. Lol... boy they are very insistent". How is it that I cant see that it was even on the ship to Hawaii and others know its coming? Next text ask if I did a deposit (was told deposit wasn't needed) and he's looking for the doc but can't find his copy (HMMM). Next I get a pic of the price - selling price $35,000, taxable fees $25.00, doc fee $395.00, tax $1668.99, reg fee $413.50 - unpaid balance 37502.49 WHATIII I text back and say you sure about that price, thought Ford requires you to hold to MSRP on special order vehicles?

Next he calls me (guess doesn't want to give me more evidence of his wrong doings) and claims that when I came down to order the vehicle he explained to me that they add on a $5995 addendum and a $2000 arctic blast (what the BLEEP is that BS) to all vehicles, I stop him and told him that he did not tell me that and that I had asked for the price and he didn't want to give me the price. He then goes on again about not being able to find the documents again. We exchange a few more words and he tries to get me to stop in so we can talk, I tell him ya when I have time.

When I got home a few hours later I texted him the email and the build sheet I signed and emailed back to him. He text me back saying this wasn't the original build sheet we did and that one had the estimated MSRP, the HI Market Adjustment $5995 and Arctic Blast $2000. Well the only other thing I signed for and at the dealership was the online order form, which I sent him and that showed nothing about what he is saying. It's funny how I send him 2 documents that 1. he made me sign and even copied my drivers' license at the dealership and 2. he emailed me to again sign and send back to him. I got all my documentation so how is it that he is still trying to claim we agreed to $10,000+ more when he can't find his copy!

This is the FIRST time I am trying to buy a FORD product and right now I feel so violated by this Dealership and salesman that I don't even want to deal with him anymore but I am not willing to give up this truck without a fight because this is just not right!

I am just so frustrated and having a hard time finding all the right post to find the information I need to get this moving forward, so I'm posting this in hope that some kind people will understand and help out. Yes I know Tim got a lot of good information and I need to look over his youtube videos again... I hope Ford or anyone can help...

Contact the owner and tell him/her about the issue and that you plan to contact the Attorney General's office of your state, but wanted to give him a chance to resolve the issue first. I did this with an issue with a Ford Dealer in the past and the owner made things right very quickly. Good luck.

 

[Brb]

Sounds like a way bad deal. I got mine in Iowa two weeks ago after ordering in August 2021. Dealer was completely straight. MRSP minus $750 ford discount on mailer. Full set of FITS accessories in a mailer box.

 

[Davidod]

XLT hybrid AREA 51 - Lux + 360

Ordered July 8. After all the wait, salesman sent a text (04/08) and says its getting here next week and since the vin has been assigned we can get the paperwork started. Was like wow not even going to let me see it or test drive it but unless something was wrong with it I had planned on just going down and buying it. Being that I planned to pay cash I asked for the out the door price so I could transfer funds into my checking account. Guy says ok and that he wasn't at the office but would send me the total when he got in. Next he tries pushing extended warranty on me and claims its for another 6 years (claims 6 more on top of the 3 Ford gives so total of 9 years) and comes with lifetime oil. I ask how much, he says $5200 but let him see what he can do. I text back and say sorry but I pass for now because that's over my budget at this time. Now the next text says "this is crazy, there are a bunch of callers (I talked to 5) who called in for your Maverick. They think its for sale... Told them NO. Lol... boy they are very insistent". How is it that I cant see that it was even on the ship to Hawaii and others know its coming? Next text ask if I did a deposit (was told deposit wasn't needed) and he's looking for the doc but can't find his copy (HMMM). Next I get a pic of the price - selling price $35,000, taxable fees $25.00, doc fee $395.00, tax $1668.99, reg fee $413.50 - unpaid balance 37502.49 WHATIII I text back and say you sure about that price, thought Ford requires you to hold to MSRP on special order vehicles?

Next he calls me (guess doesn't want to give me more evidence of his wrong doings) and claims that when I came down to order the vehicle he explained to me that they add on a $5995 addendum and a $2000 arctic blast (what the BLEEP is that BS) to all vehicles, I stop him and told him that he did not tell me that and that I had asked for the price and he didn't want to give me the price. He then goes on again about not being able to find the documents again. We exchange a few more words and he tries to get me to stop in so we can talk, I tell him ya when I have time.

When I got home a few hours later I texted him the email and the build sheet I signed and emailed back to him. He text me back saying this wasn't the original build sheet we did and that one had the estimated MSRP, the HI Market Adjustment $5995 and Arctic Blast $2000. Well the only other thing I signed for and at the dealership was the online order form, which I sent him and that showed nothing about what he is saying. It's funny how I send him 2 documents that 1. he made me sign and even copied my drivers' license at the dealership and 2. he emailed me to again sign and send back to him. I got all my documentation so how is it that he is still trying to claim we agreed to $10,000+ more when he can't find his copy!

This is the FIRST time I am trying to buy a FORD product and right now I feel so violated by this Dealership and salesman that I don't even want to deal with him anymore but I am not willing to give up this truck without a fight because this is just not right!

I am just so frustrated and having a hard time finding all the right post to find the information I need to get this moving forward, so I'm posting this in hope that some kind people will understand and help out. Yes I know Tim got a lot of good information and I need to look over his youtube videos again... I hope Ford or anyone can help...

I ordered my lariet Area 51 Maverick on 6-19-21. After joining this group I heard many stories like yours about dealers jacking up the price. I received my Maverick on 1-15-22 . I was surprised to find out the dealership found a $750 discount. Something to be said about small town dealerships.

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