Windshield issue - see photo

[2M’s4now]

Have ‘23 XL w/20k mi. Bought $799 dealer protection pkg. After new wiper blades installed at 18k oil chg wipers have removed exterior tint (?). Dealer tried to acid wash. Sent to body shop who tried to scrape w/razor blade. I think they accidently applied ceramic to glass but they say no. Protection Pkg wtty excludes glass. Body shop tried to tell me I should have bought Ford Windshield Care pkg. When you go to Ford website - not available in FL. Took to Nation Auto Glass. Have never seen anything like this happen in 35 yrs in the business. Curious if anyone else’s windshield has similar issues.

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[HeyBales]

Exterior tint?
Never heard of such a thing on windshield.
So you can feel an actual lip of material on the edge there?

 

[2M’s4now]

Exterior tint?
Never heard of such a thing on windshield.
So you can feel an actual lip of material on the edge there?

No you can’t feel anything - that’s why the razor blade scraping didn’t make sense. I tried 3 different brands of glass cleaner - two applications each - before taking it to Ford dealer where I purchased truck & $799 ceramic protection package. Other than too many recalls & 3 trips back to get folding bed cover adjusted so it didn’t leak, it’s been a great purchase.

 

[Carlitos_92]

Exterior tint?
Never heard of such a thing on windshield.
So you can feel an actual lip of material on the edge there?

You can do PPF on a windshield (not a bad idea given the tendencies of these trucks) but I don't think it would've eroded so cleanly.

At this point you'd probably just have to try different cleaners to see what the original coating is soluble in, or luck into finding a new coating that makes it all look the same - a new ceramic application, Rain-X, whatever...

The good news is that if it was a ceramic-esque coating, it will eventually wear away.

 

[matmondro]

Only other thing I can think to try would be to take a wheel with rubbing compound to the windshield. At least that's what I'd try.

 

[Glen Baker LLC]

How about non-abrasive Mr clean magic erase.

 

[2M’s4now]

You can do PPF on a windshield (not a bad idea given the tendencies of these trucks) but I don't think it would've eroded so cleanly.

At this point you'd probably just have to try different cleaners to see what the original coating is soluble in, or luck into finding a new coating that makes it all look the same - a new ceramic application, Rain-X, whatever...

The good news is that if it was a ceramic-esque coating, it will eventually wear away.

I hope it wears off. I thought about rubbing compound but Nation Glass recommended against that option.

How about non-abrasive Mr clean magic erase.

Thanks Glen, I’ll give that a try. I have a box and hadn’t thought of that.

 

[Mudduck]

I hope it wears off. I thought about rubbing compound but Nation Glass recommended against that option.

Thanks Glen, I’ll give that a try. I have a box and hadn’t thought of that.

Could also try a rubber (eraser) wheel on a drill.

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