Maverick Stop Sale Recall [Fuel Tank leak inspection issue]. Recall #21C35 (for Mavericks with spray-in bedliner)

[Rob Cactus Gray]

It always surprises me when this kind of stuff comes up! How did they discover this issue? Was there a change in the production process? Change in material? If so, was some engineer assigned to figure out what the results of those changes would be? If so, why wasn't done prior to any change?
Not really searching for answers, just thinking out loud, but if anyone has any insights I'd like to hear them.

This isn’t a direct answer but me thinking aloud in response to your thoughts.

-Vehicles have components sourced from dozens/hundreds of companies (original equipment manufacturers/ OEM).
-Ford has procedures to inspect for quality for those components.
-Each OEM has a quality standard and checks/balances to ensure those standards are met.
-Each OEM had to buy raw materials to make said products.
-Raw material companies have varying degrees of quality but also need to do deliver within the acceptable level of compliance for the order.
-OEMs could change the raw material suppliers at the drop of a hat.
-Each OEM can have multiple warehouses, workers, and suppliers. Any number of things could go wrong.
-Random vehicles are produced to strictly serve as a quality test vehicle and mannequin.
-Safety audits are performed at random by all parties involved.

At any time an issue could come up. Once the issue comes up a number of processes need to happen. They need to identify if it is worth fixing, the effected batches and the vehicles they were installed on. Along with a fix for what caused the issue and/or a redo the product’s engineering.

You would think with dozens of quality checks along the way everything would be perfect. However, Given the complexity of building a vehicle I would say it is actually surprising to see so few issues.

Sponsored

 

[Meintc]

To Partially quote Abe Lincoln: All good things come to those that wait. I guess waiting on a build prevented some from this recall.

 

[Big_T]

To Partially quote Abe Lincoln: All good things come to those that wait. I guess waiting on a build prevented some from this recall.

I was just thinking this same thing. Since it just shipped last week, hopefully mine was taken care of while it was sitting for the last 2 months. Guess I'll find out for sure when it gets here in a few weeks.

 

[2022EOW]

And if it's something like a safety issue serious as this they would let you have your breakdown, tell you sorry and offer you a soda, and then show you out the door with a promise of a phone call when your truck is ready.

Plus, it's not your truck until they sell it to you.

 

[Mike6564]

I was just thinking this same thing. Since it just shipped last week, hopefully mine was taken care of while it was sitting for the last 2 months. Guess I'll find out for sure when it gets here in a few weeks.

I hope your right. Mine sitting 2 months also

 

[Deakaleak]

so…a potential reason for why my truck has been sitting in the rail yard for 6+weeks…. hopefully come january it gets resolved

 

[davis1d0]

It always surprises me when this kind of stuff comes up! How did they discover this issue? Was there a change in the production process? Change in material? If so, was some engineer assigned to figure out what the results of those changes would be? If so, why wasn't done prior to any change?
Not really searching for answers, just thinking out loud, but if anyone has any insights I'd like to hear them.

Speaking from a manufacturing background, materials are produced rapidly and while production is under way things can come up that interfere with quality. These items/issues can happen in between two product cycles and literally not affect one and then cause issues on the next X produced. If that change is not noticed right away or a machine can’t stop quickly many can be produced which then can make it into final product. From there, company dependent, a QC process beings. So it can become a real pain quickly.

 

[Sjbuck2021]

This was posted over on the MachE forum.

Great...I'm loosing faith in this truck...quality?

 

[MLowe05]

Great...I'm loosing faith in this truck...quality?

This is very common. If this scares you, I don't even know what car to recommend. Even the gold standard that is Toyota/Lexus have these things happen. I probably would have bought a 2022 Prius Limited before I even realized the Maverick was a thing. I put in an offer and the dealer said nope, can't sell it - stop sale due to recall, brake issues.

It'll be fine.

 

[Nw_adventure]

Someone posted on a review that the child seat tether was pretty bad- I wonder if this re-designs this ?

 

[Sjbuck2021]

This is very common. If this scares you, I don't even know what car to recommend. Even the gold standard that is Toyota/Lexus have these things happen. I probably would have bought a 2022 Prius Limited before I even realized the Maverick was a thing. I put in an offer and the dealer said nope, can't sell it - stop sale due to recall, brake issues.

It'll be fine.

I guess I am overreacting. I manufactured aircraft parts for 43 years. When they went to global supply chain, taking the lowest bidders, quality suffered. We had to fix a lot of the parts.

 

[Delzona]

This isn’t a direct answer but me thinking aloud in response to your thoughts.

-Vehicles have components sourced from dozens/hundreds of companies (original equipment manufacturers/ OEM).
-Ford has procedures to inspect for quality for those components.
-Each company has a quality standard and checks/balances to ensure those standards are met.
-Each company had to buy raw materials to make said products.
-Raw material companies have varying degrees of quality but also need to do deliver within the acceptable level of compliance for the order.
-Each OEM can have multiple warehouses, workers, and suppliers. Any number of things could go wrong.
-Random vehicles are produced to strictly serve as a quality test vehicle and mannequin.
-Safety audits are performed at random by all parties involved.

At any time an issue could come up. Once the issue comes up a number of processes need to happen. They need to identify if it is worth fixing, the effected batches and the vehicles they were installed on. Along with a fix for what caused the issue and/or a redo the product’s engineering.

You would think with dozens of quality checks along the way everything would be perfect. However, Given the complexity of building a vehicle I would say it is actually surprising to see so few issues.

Now that you've laid it out like that, it is amazing that there isn't more issues with vehicles or any product that requires multiple parts. I guess this a part of first model year too, where there might still be issues that will pop up that weren't anticipated.

 

[Delzona]

Speaking from a manufacturing background, materials are produced rapidly and while production is under way things can come up that interfere with quality. These items/issues can happen in between two product cycles and literally not affect one and then cause issues on the next X produced. If that change is not noticed right away or a machine can’t stop quickly many can be produced which then can make it into final product. From there, company dependent, a QC process beings. So it can become a real pain quickly.

Yeah, I could imagine how a production line is humming along at full tilt and then an issue pops up, which then means they have stop figure out the fix and then back track to find out how many products where produced with the issue. Then of course factor in the "human" element and the room for other issues grows!

 

[icegradner]

I'm surprised they are allowed to ship vehicles at all without completing safety testing. Why would they wait until after the vehicle is out for sale to start doing that? I guess this is why people in the industry say getting a new vehicle less than 6 months into production can be risky.

 

[jbpoole]

And if it's something like a safety issue serious as this they would let you have your breakdown, tell you sorry and offer you a soda, and then show you out the door with a promise of a phone call when your truck is ready.

Good luck on the soda...

Sponsored