[UPDATE 3/22/22] Dead Hybrid Maverick at 1 month old after getting "Deep Sleep Mode" messages. [Possibly fixed by software update.]

[Flomounier1]

https://no.co/

You pushed the panic button to soon! Most issues are easy to fix, dealers are backed up, but good luck anyway......................

Thank you, I did keep one of those in the back seat but there were other issues as well which made me decide to sell it. Rattles, creaks and cracks are one of my BIGGEST pet peeves and the Maverick had a ton of them. My dealership also didn't want to bother dealing with those so they just said they couldn't replicate the problem every single time I took it in despite having multiple videos recorded on my phone of the noise.

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[uga]

Sorry you had a bad experience. Hopefully you did well selling it, what did you get to replace it ?

 

[Decayed]

Honestly I would have bailed too. Hard to trust after your experience. After a while it gets to be too much of an inconvenience. Hopefully you don't run into this kind of thing in the future.

Mine spent a few days at the dealer getting a loose wire in a seat belt fixed. It wasn't a big deal but it really sucked not being able to drive my new truck after all that wait. If it went on for months I'd probably be pricing frontiers.

 

[glider]

Has there been any word from ford regarding this issue?
Ford are you there????

 

[KeinoDoggy]

Has there been any word from ford regarding this issue?
Ford are you there????

Nothing from Ford..........crickets

 

[glider]

Come on Ford. We need to hear something.

 

[Mach 1]

Keino, thanks for posting the link for me.

This battery cable lug disconnect is not that big of a deal. Its very simple to inspect it. Then once you know you can sleep easy at night. And you wont have to worry about driving it accross country(i have done this already)

The noises, i have fixed a couple already, no biggie. I have had my whole interior out to sound deaden it, so i have gotten good at it.

I love my Mav, it gets 50mpg, quietest truck i ever owned, very comfy, stereo rocks.

I tell my wife we could flip it and make $5000. But then you have to start over.

 

[Mach 1]

thats alot of good info about the battery cable lug disconnect here.

https://www.mavericktruckclub.com/forum/threads/hybrid-battery-cable-lug-inspect.20063/

 

[Flomounier1]

Sorry you had a bad experience. Hopefully you did well selling it, what did you get to replace it ?

I can't complain. I profited about 5 grand selling to Carvana. Haven't got a replacement vehicle yet. I'm still driving an old beater I had before. Waiting for the car market to cool down and the recession to hit bad (if it even does). I was looking at first gen Toyota Tacomas but people are still asking 13-15k for them with 200k+ miles. I'm not super picky about having a new car so I could easily settle for a used one. I was also thinking about just getting a 2023 Corolla either LE or Hybrid. The good thing about the new Corollas is that in 2023, the LE models are going to have the SE engine which means about 40hp more and 6-10MPG better. Redesigned hybrids are coming out too with lithium batteries and a lower center of gravity.

 

[Mach 1]

I couldn't buy a vehicle if it wasn't EV, or at least a hybrid. Good luck in your vehicle search. The market is wrecked, will it ever recover?

I am going to double duty, solar panels to charge vehicle, bidirectional charging to use EV battery to power house at night, when solar panels aren't suppling my energy needs.

 

[Ford Motor Company]

Okay guys, while watching the games today, I got the dreaded "Deep Sleep Mode" message on my Ford app. Went out and even though no dome lights or any power showing to the dash, I started the Maverick with the key. Remote everything on the app was disabled. My Maverick only has 2800 miles on it. Planning on calling the dealer in the morning so just want to make sure I have all the info from others such as print outs from their dealers as to how they diagnosed this. Assuming the problem is my hybrid harness like the others. I drove the vehicle 200 miles yesterday so there should be no reason for the battery to be discharged. I know there is no recall but is there an actual TSB for this anywhere? Also should the Maverick not start in the morning, I have a portable jump box to use. I assume I treat this as a normal jump and connect to the positive jump point under the red cap under the hood and anywhere I can ground. Thanks for any guidance and I still don't get why FORD doesn't stand up and issue a recall. I will keep their lack of doing so in mind when I shop for my next vehicle. How about it @Ford Motor Company

Hi there, Elliot. This deep sleep mode concern doesn’t sound like something we want you to experience with your Ford Maverick. Could you please send us a DM with your VIN and dealership information? I'd be happy to look into how I can assist you on my end!

 

[Aherpa]

Hi there, Elliot. This deep sleep mode concern doesn’t sound like something we want you to experience with your Ford Maverick. Could you please send us a DM with your VIN and dealership information? I'd be happy to look into how I can assist you on my end!

Does anyone get traction for their issue from the 'Official Ford Account' after 'they' reach out. I ask because I don't see a follow on post with an update. Maybe I just miss them. . .

Also, the posts from that account sound like AI, that, or someone has a very dry sense of humor. . "This deep sleep mode concern doesn’t sound like something we want you to experience with your Ford Maverick".

I'm not trying to be a prick, just wondering if there's a person 'in there' or is it automated.

 

[uga]

Drew
Ford Social Media Team

This person provided assistance in my case.

 

[Flomounier1]

Does anyone get traction for their issue from the 'Official Ford Account' after 'they' reach out. I ask because I don't see a follow on post with an update. Maybe I just miss them. . .

Also, the posts from that account sound like AI, that, or someone has a very dry sense of humor. . "This deep sleep mode concern doesn’t sound like something we want you to experience with your Ford Maverick".

I'm not trying to be a prick, just wondering if there's a person 'in there' or is it automated.

There is, but it's just a copy/pasted generic response that they use. They have responded to 4 or 5 of my posts on here but every time, they just create a case number, and then somebody calls you to follow up to see if you attempted to schedule a service appointment with your dealership, when you tell them that your dealership was unable to assist or say that they couldn't replicate the issue and return your car back to you without it being fixed, they don't really know what to say to you or have a response for that. If anything, they just tell you to schedule another appointment.

 

[Mach 1]

I agree it leaves alot to be desired, i am trying to get some feedback to a ford rep about the battery terminal problem, but all i get is you have an appointment with your dealership.

Does anyone have a ford contact that i can get some data to?

Thx.

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