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For those of you that ordered a 22, but did not get it because of COVP....How do you cope with not receiving a private offer?
Here is my rationale on ordering and waiting for this vehicle:
My purchase mainly based on price, and to get something with a bed. Why buy anything used when the new prices are this low?
And I justified waiting 16+ months...patiently because my original price was going to be honored.
I had been told by Ford that based on my schedule production date it would absolutely not be produced as a 2023 and be produced as a 2022 as scheduled.... well it kept getting pushed back and pushed back and finally converted at the end of November.
I justified that as I was still getting the same price and free cruise on my XL with no options... so I was content.
Dealer took down all the documentation, copy of ID, paper work, confirmation email from Ford and assured everything was done correctly, but dealer finally admitted they didn't do COVP because it messed with their order metrics, and this gave them more flexibility.
I brought up private offer right when they came out and dealer put little effort it to trying to resolve, and is basically trying to get me not to buy, so they can selel for more.
What do you tell yourself? "Oh well, life doesn't go your way, move on." "Sure the dealer and Ford wouldn't do this intentionally and they could make it right if they could"
It's difficult to move on from this because we did everything we were told at time of order, and Ford and the dealer took actions that ultimately benefited them financially at our expense.
What is more frustrating is Ford has the ability to verify the orders....and confirm who purchased.... and pay us out just like the ones that were COVP. They sent the confirmation e-mail to me. Dealer had the documentation, but didn't submit it in a manner that wasn't required at the time, and Ford can verify we are the ones that actually purchased the vehicle.
After so much waiting, so much time of documentation and following up, it's difficult to move on and would seriously appreciate any advice.
Here is my rationale on ordering and waiting for this vehicle:
My purchase mainly based on price, and to get something with a bed. Why buy anything used when the new prices are this low?
And I justified waiting 16+ months...patiently because my original price was going to be honored.
I had been told by Ford that based on my schedule production date it would absolutely not be produced as a 2023 and be produced as a 2022 as scheduled.... well it kept getting pushed back and pushed back and finally converted at the end of November.
I justified that as I was still getting the same price and free cruise on my XL with no options... so I was content.
Dealer took down all the documentation, copy of ID, paper work, confirmation email from Ford and assured everything was done correctly, but dealer finally admitted they didn't do COVP because it messed with their order metrics, and this gave them more flexibility.
I brought up private offer right when they came out and dealer put little effort it to trying to resolve, and is basically trying to get me not to buy, so they can selel for more.
What do you tell yourself? "Oh well, life doesn't go your way, move on." "Sure the dealer and Ford wouldn't do this intentionally and they could make it right if they could"
It's difficult to move on from this because we did everything we were told at time of order, and Ford and the dealer took actions that ultimately benefited them financially at our expense.
What is more frustrating is Ford has the ability to verify the orders....and confirm who purchased.... and pay us out just like the ones that were COVP. They sent the confirmation e-mail to me. Dealer had the documentation, but didn't submit it in a manner that wasn't required at the time, and Ford can verify we are the ones that actually purchased the vehicle.
After so much waiting, so much time of documentation and following up, it's difficult to move on and would seriously appreciate any advice.
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