Production Purgatory

[Gunny Buck]

Anybody got their truck yet? Mine was shipped May 27th and got to Illinois around 6/1. It's been sitting there ever since.

To Ford's credit, they said it wouldn't arrive to the dealer until 6/27-7/3. I thought they were just quoting me 4-5 weeks for shipping, and were then going to get it to me in 2-3 weeks. That's called the Halo effect. The last thing you remember about the whole process is the "better than expected performance" at the end. It leaves you with a very favorable memory when you go to review someone/product. Employees do it all the time right before reviews.

But apparently Ford was just being honest. I guess that remains to be seen. July 3rd isn't here yet.

Mine is scheduled for July 6th - 12th, the week I go on vacation. Sooner would be better.

Sponsored

 

[Wrench77]

Mine went from awaiting shipment , back to "in Production" over a week ago. Build week was 5/9, showed "Built" on 5/24...now nothing. Who knows if the tracking is off or what the status actually is. I have no way to know if it's on a rail or still sitting in Hermosa. (At the end of May I was told expected delivery of July 3). I guess I'll just wait til that dates passes before checking further.

I know I lost track of mine twice once when it was sitting just over the boarder in AZ for 2 weeks then again in transit from Ohio. Good luck where is it’s final destination?

 

[Scupking]

From what I’m told mine is sitting in East Brookfield MA. That’s only like 2 hours not even from my dealer. Ford has told me that it won’t get to my dealer until June 30th to July 6th. I wish I could just go get it to the dealer.

Mine has been in Newark NJ for the past week (only 2 hours from my dealer). I contacted Ford early this week and was told it would be delivered tomorrow on the 18th. Contacted Ford again today and now they are saying delivery will be June 26th...

 

[ClemsonU88]

Wow, a lot of trucks being delivered around 7/3! I presume this is NOT Ford's fault since they don't control the RR companies. It almost makes you feel sorry for Ford, because you know they want their money! The sooner they get the trucks to us, the sooner they get paid.

OR do they have a financial interest in delivering them during the 3rd Qtr instead of the 2nd Qtr?

 

[ClemsonU88]

Mine has been in Newark NJ for the past week (only 2 hours from my dealer). I contacted Ford early this week and was told it would be delivered tomorrow on the 18th. Contacted Ford again today and now they are saying delivery will be June 26th...

Excruciating. It would have been better if they had just said July 3rd from the beginning. Then June 26th would have been a big win.

 

[Scupking]

Excruciating. It would have been better if they had just said July 3rd from the beginning. Then June 26th would have been a big win.

Funny you say that. A few weeks ago they said between July 6th and 12th but when I contacted them for my update early this week is when they changed it to June 18th and now June 26th... So maybe it still will end up being July 6th-12th....

 

[Clint3200]

I know I lost track of mine twice once when it was sitting just over the boarder in AZ for 2 weeks then again in transit from Ohio. Good luck where is it’s final destination?

Headed to Oklahoma. Probably waiting longer since not as many small truck/hybrid buyers in this state I'm guessing....

 

[Wx Man]

Anybody got their truck yet? Mine was shipped May 27th and got to Illinois around 6/1. It's been sitting there ever since.

To Ford's credit, they said it wouldn't arrive to the dealer until 6/27-7/3. I thought they were just quoting me 4-5 weeks for shipping, and were then going to get it to me in 2-3 weeks. That's called the Halo effect. The last thing you remember about the whole process is the "better than expected performance" at the end. It leaves you with a very favorable memory when you go to review someone/product. Employees do it all the time right before reviews.

But apparently Ford was just being honest. I guess that remains to be seen. July 3rd isn't here yet.

Mine has been sitting in Avon Indiana since 6/13. Everyday the destination to Massachusetts slips a day.

 

[Wrench77]

Mine has been sitting in Avon Indiana since 6/13. Everyday the destination to Massachusetts slips a day.

I know I just checked again and a few days ago it was in Ohio. Then it was supposed to be in East Brookfield on the 14th. Now Ford Chat tells me it’s in Illinois. WTF that is the wrong way. I’m so confused now. I guess that why they told me June 30th the earliest. I’m a very easy going man but ever since my truck has been built I’m not doing well. I check every free minute I got to try and track it done. I think I need help. Thank you Ford I raised 4 children and they never broke me but you have down it. Good thing I already lost my hair because I had girls otherwise I’d be pulling it out in clumps.

 

[Frandy]

Yeah, I now give up trying to get an accurate status. Ford website threw it back into production status, the worthless customer service rep on the phone assures me that it is indeed in production (what do they pay these people to read what I can already see?), but when I drove to my dealer yesterday, they claim it’s built and arrives July 9-17. I no longer believe any of it. I have my hair despite my old age and refuse to pull it out. I’ll wait til it arrives and then decide if I still want it.

 

[Wx Man]

Mine is finally on the move...went from Avon Indiana to Cleveland to Buffalo to Selkirk NY....all in the last 48 hours. Supposed to be in East Brooklyn MA tomorrow afternoon. Then the waiting game for the cargo carrier.

 

[Gunny Buck]

My Velocity Blue Lariat was in East Saint Louis, Illinois on Monday. It was in Arizona little over a week ago. Heading to Michigan. Projected dates are July 6th to 12th. Hope it come sooner because we'll be on vacation that week.

 

[Roadeyes]

Supposed to be in East Brooklyn MA tomorrow afternoon.

Now Ford is really playing games. There is no "East Brooklyn, MA".

 

[Wx Man]

Now Ford is really playing games. There is no "East Brooklyn, MA".

That's because of my typo...lets try East Brookfield instead

 

[Wrench77]

That's because of my typo...lets try East Brookfield instead

It’s a huge place right outside Worcester. I’ve worked there doing construction. The place is impressive. Loads of cars just sitting waiting to be delivered. Go on google earth and see. Type in CSX East Brookfield it should pop up.

Sponsored