Production Purgatory

[ClemsonU88]

Just today, my June 24 2021 Lariat order shows as "Built". Now, the long wait for the remainder of the process. At least there's a truck out there waiting for me. Wishing us both luck!

Frandy, where did you order yours from? Capital Ford? I'm also in Raleigh (Wake Forest actually) and ordered mine from Crossroads Ford.

Do you have a projected delivery date? Mine is 7/3 (they're saying that's the latest).

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[Frandy]

Dang, my truck shipped 5/26 (12 days ago), and they're still telling me 7/3 for a delivery date. You guys are all getting delivery dates in June!!

My truck went from Hermosillo -> Arizona (5/27); Arizona -> Illinois (6/1); and Illinois -> Indiana (6/6). Those are the dates I called and got the updates.

So it's come 1,500 miles to IN in 12 days, is a mere 800 miles away from North Carolina, and they're still giving me a July 3rd delivery date. What's up with that?

May I ask, what number do you call for that shipping information? Was yours shipped by rail?

 

[Frandy]

Frandy, where did you order yours from? Capital Ford? I'm also in Raleigh (Wake Forest actually) and ordered mine from Crossroads Ford.

Do you have a projected delivery date? Mine is 7/3 (they're saying that's the latest).

I also ordered from Crossroads. When I spoke with the dealership on Thursday June 2, they told me the projected delivery was July 9 - July 15.

 

[Vinnyc123]

Anyone else stuck production purgatory? My build has said in production for 2 weeks now. Don’t know if this is normal or just another hiccup in the system. I have checked to see if my trucks computers have populated but not a one is alive yet.

Same happened to me think it was over 4 weeks maybe due to the luxury package, still worth the wait

 

[n0maverick]

Dang, my truck shipped 5/26 (12 days ago), and they're still telling me 7/3 for a delivery date. You guys are all getting delivery dates in June!!

My truck went from Hermosillo -> Arizona (5/27); Arizona -> Illinois (6/1); and Illinois -> Indiana (6/6). Those are the dates I called and got the updates.

So it's come 1,500 miles to IN in 12 days, is a mere 800 miles away from North Carolina, and they're still giving me a July 3rd delivery date. What's up with that?

Mine shipped in 5/12 and was in KC area on 5/18. Has been on the rail or waiting on convoy since. Was due 6/2-6/8. Now 6/12 due to convoy delay. Dont get too excited. Wait is even worse after ship. But at least its built and coming!

 

[ClemsonU88]

May I ask, what number do you call for that shipping information? Was yours shipped by rail?

You can call 800-334-4375 or you can go to https://www.ford.com/help/contact/

If you do Ford Chat, roll up until you see the Chat section and click on the blue "Start Chatting" button. Then you fill in the info in the box on the right and wait for a representative to start chatting with you. It may give you a message saying it's full and to try again later. Usually I wait 5 minutes and try again with success. Good luck.

 

[ClemsonU88]

May I ask, what number do you call for that shipping information? Was yours shipped by rail?

Yes, mine was shipped by rail.

 

[brdl04]

Progress! July order...May 16th production week finally has production date of 5/30!

Did your truck ship yet?

 

[Wx Man]

Did your truck ship yet?

Hi...yes...shipped June 1st. Tracking it via Union Pacific . Last night it arrived in East St. Louis IL. About half way to Maine...I hear the biggest holdup from here on in might be when it transfers from Rail to Cargo to get it to the dealership.

 

[brdl04]

Hi...yes...shipped June 1st. Tracking it via Union Pacific . Last night it arrived in East St. Louis IL. About half way to Maine...I hear the biggest holdup from here on in might be when it transfers from Rail to Cargo to get it to the dealership.

Cool mine is in Kansas on its way to Detroit. Hope the transfer is smooth!

 

[Frandy]

You can call 800-334-4375 or you can go to https://www.ford.com/help/contact/

If you do Ford Chat, roll up until you see the Chat section and click on the blue "Start Chatting" button. Then you fill in the info in the box on the right and wait for a representative to start chatting with you. It may give you a message saying it's full and to try again later. Usually I wait 5 minutes and try again with success. Good luck.

Ah, it's the same Ford Customer Service number for the shipping info. I thought someone had posted either a number or website for the shipper. Might be wrong about that. I just chatted and they confirmed, "...released from the plant to a carrier and awaiting shipping." Of course, the operative word is aWAITing.

 

[Wrench77]

Hi...yes...shipped June 1st. Tracking it via Union Pacific . Last night it arrived in East St. Louis IL. About half way to Maine...I hear the biggest holdup from here on in might be when it transfers from Rail to Cargo to get it to the dealership.

What’s your rail car#. Mine is TTGX994894. I think the final destination for mine is in East Brookfield over by Worcester.

 

[Frandy]

What’s your rail car#. Mine is TTGX994894. I think the final destination for mine is in East Brookfield over by Worcester.

Once mine ships by rail, who do you call or what website shows the progress? Thanks!

 

[Wrench77]

Once mine ships by rail, who do you call or what website shows the progress? Thanks!

You can call Ford or online with Ford chat and they will give you some info but call your dealer to get the rail car number. East of Mississippi is CSX west is Union Pacific.

 

[Frandy]

You can call Ford or online with Ford chat and they will give you some info but call your dealer to get the rail car number. East of Mississippi is CSX west is Union Pacific.

Great. Thanks!

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