New Ford email: Co-Pilot36 package, XLT Luxury package, and Lariat Luxury package face strongest constraints

[inthecabin]

I think if you’re willing to sacrifice what you wanted in the beginning of your order process then you’re not serious about what you wanted in the first place. Go ahead and delete options you wanted for a quicker delivery… there are needs and wants.. just quit griping about needs vs wants.. it does no one any good. Wait or move on to what you need… it’s really that simple…

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[Mike-PairOfDoes]

My dealer and the Ford customer relations rep on the phone last week said they aren’t even accepting order changes (paint color, options, etc.) as Ford has canceled orders that made changes. I asked about removing constrained items and they gave me the same answer. I’m not sure why communications on here are so different.

 

[dalola]

My dealer and the Ford customer relations rep on the phone last week said they aren’t even accepting order changes (paint color, options, etc.) as Ford has canceled orders that made changes. I asked about removing constrained items and they gave me the same answer. I’m not sure why communications on here are so different.

Because there are just enough liars in the mix to make things confusing. The trick is figuring out who the liars are!

Considering the fact that Ford Corp as stated several times that removing constrained options from your order might speed up delivery; so in your case. I would fact check your dealer & rep, as their comments are in direct conflict with information directly from ford.

 

[KZ-DOG]

Because there are just enough liars in the mix to make things confusing. The trick is figuring out who the liars are!

Considering the fact that Ford Corp as stated several times that removing constrained options from your order might speed up delivery; so in your case. I would fact check your dealer & rep, as their comments are in direct conflict with information directly from ford.

I agree they are lying to you. It sounds like you are not high on the priority list and they rather have you get a 2023. This might mean they will try to make a dealer mark up on you. Just so you know dealers get reimbursed from Ford for any market adjustable price so that cost 100 percent should not go to you. There is a good video on this stuff that on YouTube for this your order is price protected go over anyone's head who is telling you otherwise. And never go back to that dealer once you get your truck

 

[James Smith]

ACTION REQUESTED
Please ensure your Consultants are aware of these communications going out to Maverick Unscheduled Retail Order Holders


SUMMARY
Good afternoon,

As was referenced in the previous maverick communication that went out February 21st, the combination of extraordinary demand and global supply constraints is delaying the scheduling of many 2022 model year Maverick retail orders. To support in customer communications, the attached crm email will be delivered to customers with unscheduled Maverick retail order customers tomorrow, April 13th.


Highlighted in the communication is the fact that orders with the optional Co-Pilot360™ package, XLT Luxury package, and Lariat Luxury package face the strongest constraints. Customers are advised to engage with their Ford dealer to review their order specifications and potential options to remove any constraining packages and/or features. A follow-up communication is planned to go out in June to any customers with retail orders that remain unscheduled.

We will all just have to be patient , although that is easy for me to say now, . I have received a Window Sticker dated March 30, 2022. I ordered on November 25, 2021... XLT FX 4, with Co Pilot 360, Spray in Bedliner , Hard Rollup Tonneau , 4 K Tow package, 120,volt 400 watt plug in , and Falken Wildpeak tires. I estimate my delivery will be another 2 months past the build date . Six months total ( maybe ) but could be longer..,But got it at MSRP, a good deal these days . Sure bears 20 % above MSRP, which some dealers are charging in BC , Canada for in the lot models

 

[Vols44]

I agree they are lying to you. It sounds like you are not high on the priority list and they rather have you get a 2023. This might mean they will try to make a dealer mark up on you. Just so you know dealers get reimbursed from Ford for any market adjustable price so that cost 100 percent should not go to you. There is a good video on this stuff that on YouTube for this your order is price protected go over anyone's head who is telling you otherwise. And never go back to that dealer once you get your truck

@fordvideoguy mention during Tuesday evening's YT E36 that other dealers have called him wanting LM to stop telling customers about the Price Protection Program. Since this is a case where knowledge is power, holding a dealer accountable to Ford's policies and programs is an individual responsibility unless you want to walk into a dealership and ask what the most they'll take for a vehicle.

 

[Vols44]

I think if you’re willing to sacrifice what you wanted in the beginning of your order process then you’re not serious about what you wanted in the first place. Go ahead and delete options you wanted for a quicker delivery… there are needs and wants.. just quit griping about needs vs wants.. it does no one any good. Wait or move on to what you need… it’s really that simple…

MTC motto of the week. I read and post to exchange information and keep my feelings to myself. A positive and factual vibe is my goal while still enjoying a side of humor like the April 1st threads and the most popular (Song Game thread).

 

[Mike-PairOfDoes]

Because there are just enough liars in the mix to make things confusing. The trick is figuring out who the liars are!

Considering the fact that Ford Corp as stated several times that removing constrained options from your order might speed up delivery; so in your case. I would fact check your dealer & rep, as their comments are in direct conflict with information directly from ford.

Is there a Maverick specific Ford customer service line to call? The guy I spoke to didn’t seem to know much of what was going on.

 

[dalola]

Is there a Maverick specific Ford customer service line to call? The guy I spoke to didn’t seem to know much of what was going on.

I don't think it's Mav specific, but try 800-334-4375

 

[Sunset Ranch]

Dealer has the option to delete SIBL from the lux package, I did this on my original order in October.

And your truck is coming with no bedliner and the Lux package???

 

[Chance301]

Asked my dealer this week if it was possible to delete the sibl and replace it with the drop in while keeping the xlt lux package. He checked in my presence and was told no changes to existing orders. Mine has been at priority 2 for 4 months ( July order) with no build date

 

[dalola]

And your truck is coming with no bedliner and the Lux package???

Correct. My dealer sends everything to Line-X across the street.

 

[T McG]

Because there are just enough liars in the mix to make things confusing. The trick is figuring out who the liars are!

Considering the fact that Ford Corp as stated several times that removing constrained options from your order might speed up delivery; so in your case. I would fact check your dealer & rep, as their comments are in direct conflict with information directly from ford.

Not “liars”. Essentially just diarrhea of the mouth. Simply spreading what they actually believe to be true because they read it on the internet.

 

[dalola]

Not “liars”. Essentially just diarrhea of the mouth. Simply spreading what they actually believe to be true because they read it on the internet.

Good point, I'm sure many just don't know the truth, including myself half the time!

 

[Sunset Ranch]

Correct. My dealer sends everything to Line-X across the street.

Hmmm, I work for the dealership I ordered my truck from. And we tried to just delete the sibl, everyone can get one of those done locally. I visited with our Ford Sales rep and she thinks your truck will have a bedliner when it comes in. Just repeating what she told me. We would have deleted SIBL on all of them since we can do that ourselves

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