Last Ford I buy

[LSchicago]

Still ZERO issues here, granted only 10 months, but racked up 18K miles so far.

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[WNYEscapee]

When I say the dealership wouldn't be an issue, that would be in the case that there were no issues with the vehicle. Recall and warranty stuff keeps you going to the dealership (I go once or twice a year to keep up), otherwise there would be no reason to go there at all. I can change my own oil, rotate the tires and change the cabin air filter. Around here dealerships won't schedule you for recall work unless you book a service. It's a nasty strong arm tacit without a doubt, but they all do it. A lot of the dealerships are owned by big chains, and are in cahoots, no way around it, so I only go to the dealership I do because all the others charge twice as much for every service.

I have seen absolutely no documentation from Ford showing 5W20 is acceptable, please show it to me. The manual clearly states the warranty is void if you don't use the factory recommended 0W20.

As for the techs, I do feel for them, I realize how things are done in many shops suck.

Off hand I do not have the document, but it has been well discussed by the service department and our warranty administrator that if you have a Ford service agreement, it only covers semi-synthetic oil on services and the customer can pay the difference if they chose, using semi-synthetic oil has been deemed acceptable for use. I have seen and read the notice, I just don't think I have a copy of it anymore. If I've time this evening at work, I'll see if I can find it.
But you are also correct on booking recalls. We've had plenty of people book appointments with us to have them done. They've all bought their vehicles elsewhere but cannot get appointments to have them done. In fact, at my previous Ford dealership, we were performing recalls on vehicles belonging to a large auto group who also owned multiple Ford dealerships -- they wouldn't even book their own vehicles for recalls! We had their customers calling us, telling us this dealership told them we had the parts to service their vehicles for the recall, yet when we looked on the parts locator, they showed double or triple the supply we had. Of course, they probably wanted them for the used vehicles they had on their lot -- gotta make that sale! And it doesn't say much about their actual commitment to those who bought from them if there has to be strings attached to getting a recall performed.

 

[Gonzo chris]

I feel the same but with only a couple issues, one recall and the fact the 12V battery and system is either poorly designed or defective. I actually like the truck, it's cute, rides well and was pretty inexpensive compared to most anything else available. So I'll replace the battery (with Odyssey), reset the BMS again and take it in for the recall.

I certainly wouldn't trust it on a trip away from home right now and if anything else goes wrong might just bail completely. Good news is they're pretty easy to unload as it's still popular.

So a new vehicle that you don't trust away from home?

 

[ndmiller]

So a new vehicle that you don't trust away from home?

Yep, battery still drops 10-15% each morning from 100% at night after last BMS reset using (Antigravity Battery Tracker Bluetooth Monitor System BTR-2 for 12V Lead/Acid Vehicle Batteries, Test Voltage Cranking Charging$35.99Amazon.comFree shippingBatteries · Battery)

Other vehicles are at 100% next day (also have the tracker on them).

So if I visit my family in another state and stay a week without driving the car (walking beach town), the Maverick battery needs a jump or worse. When Napa has the next 30% off, I'll grab a known branded (Odyssey) battery and hopefully resolves the issue. Yes I should take it to the dealer, but I want it solved the first time.

 

[Gonzo chris]

Yep, battery still drops 10-15% each morning from 100% at night after last BMS reset using (Antigravity Battery Tracker Bluetooth Monitor System BTR-2 for 12V Lead/Acid Vehicle Batteries, Test Voltage Cranking Charging$35.99Amazon.comFree shippingBatteries · Battery)

Other vehicles are at 100% next day (also have the tracker on them).

So if I visit my family in another state and stay a week without driving the car (walking beach town), the Maverick battery needs a jump or worse. When Napa has the next 30% off, I'll grab a known branded (Odyssey) battery and hopefully resolves the issue. Yes I should take it to the dealer, but I want it solved the first time.

Excuse my ignorance on the subject but is this basically an issue with just the stock battery or the battery management? I mean if it's the battery only to me it's definitely worth just spending the money to get a better one to make the vehicle usable

 

[Space]

I’m with you brother. I have owned a pair of Toyota or Honda cars all my long life. Never had the problems with a vehicle like this one. I will be moving on soon also.

 

[Red Ryder]

For all claiming that Ford's issues are negligible, it comes from the horse's mouth:
https://www.axios.com/2024/02/15/ford-jim-farley-quality-issues

 

[billbillw]

Let me see here...you buy one of the least expensive new vehicles on the market and then complain that the builder really cheaped out? What exactly did you expect?

 

[Red Ryder]

Let me see here...you buy one of the least expensive new vehicles on the market and then complain that the builder really cheaped out? What exactly did you expect?

Believe it or not, some of the early Japanese vehicles that gained a foothold in the states were the "least expensive" of their time. Very spartan, with a lot of painted metal inside, and low-budget. However cheap they looked and felt, they were reliable and dependable. Yet inexpensive.
Price doesn't always equate with quality.

 

[jlcinga]

Not good to open with “last one (of anything) I buy” and expect help!

 

[Gonzo chris]

Let me see here...you buy one of the least expensive new vehicles on the market and then complain that the builder really cheaped out? What exactly did you expect?

Talk about carrying water. ...he's not complaining that it doesn't have an in door umbrella a'la rolls Royce or the materials aren't high end , he's talking about dependability and Ford's ability to fix issues.
It's not a Yugo

 

[Gonzo chris]

Believe it or not, some of the early Japanese vehicles that gained a foothold in the states were the "least expensive" of their time. Very spartan, with a lot of painted metal inside, and low-budget. However cheap they looked and felt, they were reliable and dependable. Yet inexpensive.
Price doesn't always equate with quality.

I've always thought there are two different types of quality. One is dependability and longevity, and the other is the quality of the vehicle as an experience. If it's more of a sporty car, how does it handle and accelerate, if it's more luxury, how does it ride and feel while you're driving it etc. Etc. Since the Maverick is a cheap vehicle. As far as new cars today go, it's understandable if the materials are not Bentley quality and it doesn't handle like a 911. But I would think at this point in time we would expect some basic reliability

 

[billbillw]

Believe it or not, some of the early Japanese vehicles that gained a foothold in the states were the "least expensive" of their time. Very spartan, with a lot of painted metal inside, and low-budget. However cheap they looked and felt, they were reliable and dependable. Yet inexpensive.
Price doesn't always equate with quality.

I was around then. I know. Different times. Look at what is available now (or in this case, in 2023).

 

[Decayed]

For all claiming that Ford's issues are negligible, it comes from the horse's mouth:
https://www.axios.com/2024/02/15/ford-jim-farley-quality-issues

Call me when quality improves. I really think the maverick design team did a fantastic job with the maverick concept. It hits all the right notes in so many ways. They even did it twice with the hybrid vs ecoboost drivetrains - something for everyone.

Trouble is, none of that matters if you turn off your customers when the vehicle has repeated problems to the point where you question if you can trust it in the long term.

Compounding that is the ever increasing amount of tech features which increase complexity and therefore also increase not only cost but the risk of component failure, which feeds into the core issues with quality.

I really hope Farley is serious and Ford starts cranking out some really reliable vehicles but it sounds like a deep and company wide problem that will take an enormous amount of time and effort to change.

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