FordPass question - worth fighting for points?

[gzebrick]

Hey all - I've Ford Pass but don't have a Ford CC and the last new Ford I purchased was an Escape back in 2015.
Back in 2019 we had some major repair work done on the Escape (long story) - and now that I'm about to pull the trigger on a 25 Lariat I thought I'd use up myfordPass points I assumed I'd have from the repair.

When I pulled up my account I see I have zero points. It looks like the dealer that did the repair back in 2019 didn't submit it for points.

I spoke with FordPass - they pulled up the invoice (and I have a copy of it from the dealer) but FordPass said that they can't, by policy, retroactively add points for service that was done more than 12 months ago - even if it was the dealer that failed to submit it.

In the scheme of things I am not too pissed off, but still think it's not right. Since I've never used FordPass before I just wonder if it's worth fighting the fight for this. Repair invoice was ~ $2,300 so is it worth it?

I'm not purchasing my new truck from the same dealer, so I have no leverage on the deal (It's Granger so it's already a great deal) - was just thinking of using the points for Ford Accessories.

Thanks.

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[Cherokee]

My points from my 2024 Mav purchase fully paid for my rubber floor mat set.
$205
Every fifth service is free at my dealer and by the time I need my sixth service my points make that one free.
Hell yeah they’re worth it.

 

[JacobEleventeen]

I mean its around $115 worth of points you could try to reach out to the dealer that performed the repair or see what email it was filed under. I had 2 emails registered and reached out to ford pass to merge the points.

 

[JacobEleventeen]

Speaking of points is the Ford Visa worth it and do you get the 10% back on accessories if bought from the ford accessories website? I was debating on signing up.

 

[Hot Runr Guy]

They expire after 18 months of non-activity.

HRG

 

[gzebrick]

Ahh okay - the person I spoke with didn't mention that - just that they could only go back 12 months to add points from a repair. Guess it's no points for me.

 

[Darnon]

They expire after 18 months of non-activity.

Ironically recalls (even free) technically count as tier/points activity.

 

[JacobEleventeen]

If it makes you feel better I didn't get any points for my vehicle purchase in 2017 and that's like $200 worth.

 

[JacobEleventeen]

Ironically recalls (even free) technically count as tier/points activity.

My free oil changes for life on my Escape also count for points.

 

[gzebrick]

one more question please, if anyone knows this off the top of their head without me searching around.

When I purchase the 25 Laroiat in March/April I assume I'll get a bucket load of points ~40K worth? Maybe after the sale I can then use them for Ford accessories? What's the story on points with a new vehicle purchase? Thanks again.

 

[Hot Runr Guy]

one more question please, if anyone knows this off the top of their head without me searching around.

When I purchase the 25 Laroiat in March/April I assume I'll get a bucket load of points ~40K worth? Maybe after the sale I can then use them for Ford accessories? What's the story on points with a new vehicle purchase? Thanks again.

Currently, new vehicle purchases come with 31,000 points, worth $155.

HRG

 

[JacobEleventeen]

one more question please, if anyone knows this off the top of their head without me searching around.

When I purchase the 25 Laroiat in March/April I assume I'll get a bucket load of points ~40K worth? Maybe after the sale I can then use them for Ford accessories? What's the story on points with a new vehicle purchase? Thanks again.

Correct and it stacks with sales so make sure you wait for a 20% sale if you can. The current 20% sale ends on 27th.

 

[Binar]

i had 80k+ points expire on me. Called 3 days later and was told sorry cant do anything. Called again and was told the same story. Escalated and was told the same. They used to be more lenient but financials forcing them to tighten the belt and abide by their rules

 

[d7602002]

If it was something that just occurred 6-8 months ago yeah I would say to fight for it but unfortunately like they said they expire. I will say it's kind of nice cuz I used some of mine to get a vertical net for the bed of the truck. And then I had my first oil change and used points for that so it was free. And then I still have about 70 bucks worth of points so probably my next oil change will probably be free too.

 

[gzebrick]

Currently, new vehicle purchases come with 31,000 points, worth $155.

HRG

Thanks. I'll be sure to use them for something in the next few months. Not sure what though. Thanks!!!!

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