Ford Update Letter #3

[Ozarkbeard]

I had a code 19 and it got built

It got built because your dealer still had allocations. If they didn't, it wouldn't have mattered what your priority code was.

OP's dealer likely doesn't have any allocations left.

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[tlhmav]

I got a “Dear John” letter on my ‘21 for an ‘22 order. Reordered a ‘23 10 days before you! It’s that tight. Your day will come! The race is on. I’m glad I have a good car that lasted until next month. Of course, now that is for sale, it feels like EVERYONE wants to hit it!!!

Did you hear about the sad tractor salesman?He got a "JOHN DEERE LETTER"

 

[olderbudwiser]

What a train wreck Ford Motor Company is....

We ordered on 9/16/22 :

Cactus Grey
2.5 Hybrid
XLT w/Luxury Pkg.
Manual Sliding Rear Window
Floor Liners w/o Carpet

As soon as the 2024 order banks open my salesman at Bill Brown Ford will be reordering this version and an 2.0 Eco Boost version in my wife's name to see which shows up first. I was really looking forward to 40 mpg!

​

​ ​ ​ Here’s what to expect. ​ ​

​

​ ​ We know that you have been waiting for your 2023 Ford Maverick®since at least September, and we truly appreciate your patience. The good news is that the key commodities holdups that have impacted the auto industry are easing up, allowing us to complete production on most Maverick orders with the 2.0L EcoBoost®engine. Unfortunately, battery availability continues to be an issue for Maverick orders with the 2.5L Hybrid engine. We would love to tell you how this will impact the order process for 2024 Maverick, but we’re still working through the details. We commit to getting you further details in July, either from us or directly from your dealer. Please know that your 2023 Maverick order remains a priority. We will continue to schedule production through September and build through October. Thank you again for your understanding throughout this process.​

​

​ ​ Privacy Policy | CA Privacy Rights​ Ford Motor Company Customer Relationship Center (CRC) P.O. Box 6248 Dearborn, MI 48126 © 2023 Ford Motor Company. All Rights Reserved. ​ Follow Ford​ ​

I read this and chuckle. What would you be typing your order was in 2021??

September 2022 = no big deal.

 

[Emc66]

I bought a bought in stock Bronco Sport Big Bend at Bill Brown Ford, that’s what I was doing in 2021…..but thanks for the snarky comment anyway.

 

[Montana]

What a shit show this conversation began as and now look at everyone. Some of you should be running the country with your master plans from that recliner.

 

[Chris_G]

Did you hear about the sad tractor salesman?He got a "JOHN DEERE LETTER"

What did the letter say

 

[GreenLady]

What a train wreck Ford Motor Company is....

We ordered on 9/16/22 :

Cactus Grey
2.5 Hybrid
XLT w/Luxury Pkg.
Manual Sliding Rear Window
Floor Liners w/o Carpet

As soon as the 2024 order banks open my salesman at Bill Brown Ford will be reordering this version and an 2.0 Eco Boost version in my wife's name to see which shows up first. I was really looking forward to 40 mpg!

​

​ ​ ​ Here’s what to expect. ​ ​

​

​ ​ We know that you have been waiting for your 2023 Ford Maverick®since at least September, and we truly appreciate your patience. The good news is that the key commodities holdups that have impacted the auto industry are easing up, allowing us to complete production on most Maverick orders with the 2.0L EcoBoost®engine. Unfortunately, battery availability continues to be an issue for Maverick orders with the 2.5L Hybrid engine. We would love to tell you how this will impact the order process for 2024 Maverick, but we’re still working through the details. We commit to getting you further details in July, either from us or directly from your dealer. Please know that your 2023 Maverick order remains a priority. We will continue to schedule production through September and build through October. Thank you again for your understanding throughout this process.​

​

​ ​ Privacy Policy | CA Privacy Rights​ Ford Motor Company Customer Relationship Center (CRC) P.O. Box 6248 Dearborn, MI 48126 © 2023 Ford Motor Company. All Rights Reserved. ​ Follow Ford​ ​

Sorry to hear of the delay! I ordered mine on 9/19/23 and it should be here around the end of July if nothing happens to the rail car I wonder if mine was built because I ordered a Lariat hybrid My dealer is small with a very low, if any, allocation so I don’t think that’s the reason.

 

[brielee3]

What a train wreck the pandemic caused, not Fords fault. Every industry has issues.

Ford should not take more orders than it can handle. And this blind allocation system is antiquated and broken.

 

[jewc75]

Ford should not take more orders than it can handle. And this blind allocation system is antiquated and broken.

The dealers know what they can order, the blame is on them for not communicating with the customer.

 

[Old Man]

I didn’t have a lot of faith to begin with however I feel that my salesman lied to me. He made me a lot of promises to get me to place my order through him.
He knew I was desperate for a vehicle. I wanted a Maverick and he lead me to believe that he was going to put me into a truck asap. He did nothing of the kind.
i was not aware that a priority could be assigned to an order. After reading all of the comments everyone wants their truck to br top priority so that will not work. He let me down and if I hadn’t been diligent contacting as many dealers as possible I would not be driving a Maverick now.
If there is one sin that Ford committed was not knowing the demand for what they wanted to sell. During the two weeks that they used to design the truck they should have been running focus groups to get a feel for the market. That is just bad marketing and bad management. The guy leading the parade seems like a good ole boy that pulling up his pants and saying we’re gonna straighten this place out. So far I am not impressed and think that even though he has not been there long his time on the job should not last much longer.

Did you research what Ford did for two years of the design? Doesn't sound like it. Did you do any research about the dealer? How to order one? What to expect? Doesn't sound like it. If there was only some source of information easy to get to that had the answers. Some day they may have one. They could call it the internet. And have forums that have this information.

Everyone that saw how many hybrids were unbuilt for 2022 and then rolled the dice by ordering a 2023 should ask themselves why they ordered anyway. They knew they were gambling on getting one. They accepted the risk.

 

[Old Man]

Ford should not take more orders than it can handle. And this blind allocation system is antiquated and broken.

Ford should only take 5,000 hybrid orders for 2024 and only take orders from dealers that sell 5 vehicles a month. It is unfair to take orders from mega dealers or fleet customers. At least all the complaining would change to something else.

 

[brielee3]

Ford should only take 5,000 hybrid orders for 2024 and only take orders from dealers that sell 5 vehicles a month. It is unfair to take orders from mega dealers or fleet customers. At least all the complaining would change to something else.

Agreed, better to under estimate and over deliver (Can always re-open order banks if production permits). What ever the dealer allocation model, Ford and it's dealers come up with it needs to be conveyed to the public as we have no idea what dealership has what allocations. We just want a ford truck for agreed upon terms. Seems simple enough.

 

[TomD]

Did you research what Ford did for two years of the design? Doesn't sound like it. Did you do any research about the dealer? How to order one? What to expect? Doesn't sound like it. If there was only some source of information easy to get to that had the answers. Some day they may have one. They could call it the internet. And have forums that have this information.

Everyone that saw how many hybrids were unbuilt for 2022 and then rolled the dice by ordering a 2023 should ask themselves why they ordered anyway. They knew they were gambling on getting one. They accepted the risk.

I researched the Maverick and knew going in what was going to happen. I burned up the phone line trying to find one before I ordered mine. I was made a lot of promises by the dealer that sells the most Fords in the world. Not one came true. They knew needed a vehicle and let me down.

No I don’t know if they had any focus groups to use as a gauge for acceptance. If they didn’t why not. I understand the fact that there are other companies competing for batteries. Based on that ford should have positioned themselves so that they don’t have 25,000 people wondering why they can’t get their hands on a truck.
Good for you for being what sounds like a very loyal employee. Now if Ford had more people being like that they wouldn’t have the reputation of for not building a quality product.
I learned a long time ago that if I don’t expect anything I will never be disappointed.

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