I can feel your frustration. I was in your boat this January. But a little bit more fortunate than you.On further investigation into the situation, all evidence I can find from Ford Customer Service points to you being right. I can't get my 2022 (which I knew by this point), and there's no way to convert the 2022 order to a 2023 either (which I didn't know for certain until talking to them again tonight).
It's disgusting, really. This dealer isn't even doing it out of greed: lying to me so they could get my truck and mark it up over MSRP for another customer. My order won't be built. It's just either incompetence or laziness or even weirder...they don't want my money?
Ford corporate shares the blame as well for changing the rules seemingly every three weeks...whether it be allocations or allowing uneven treatment of customers with priority codes or the very short length of time they gave dealers to convert 2022 orders to 2023 orders.
Ah well...I've heard rumors Toyota might bring out a small truck at some point.
The idea of getting a Maverick was fun while it lasted.
I wanted to support my local business so I went to my neighborhood Ford dealer and ordered my first Maverick. The salesman should have known the deal because he already got himself one. But I just didn't get the confirmation email from Ford like everyone else got. I asked him a couple times over a period of several weeks. But ever time he and his manager just told me everything was fine.
By the deadline of ordering came closing, I became more and more suspicious about what they told me. Thus I rushed and ordered one from Granger on the last day (01/27) to hedge my risk -- thanks for this club to get me know the existence of Granger 1000 miles away from me.
Later on, I contacted Ford and found that my local dealer never confirmed my order at all! You thought they would have at least checked after I told them time after time I didn't received the confirmation.
After I collected my deposit and said the fake "thank you" and walked out of their door. I said silently "thanks but no thanks"! Any business, no matter where it is, needs to be earned.
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