Dealer Services

[dbbii]

So this is not specific to my Maverick, but I've seen comments about various dealers in other threads.

I also have a 2018 Explorer. Got a recall notice the other day from Ford. Made appointment to get the recall done. Of course, they have to do an inspection.

Cabin air filter $75. Oh, it was replaced in October of last year.
Air filter. $65. It's in the $20 range on Amazon
Fuel System Cleaner. $16
Ethanol Fuel Conditioner $36
Fuel & Emissons Service $200
Oil Diagnosis and change $342. Was changed about 4 months and 3,000 miles ago

I have a local mechanic I have used for years. The only reason I went to the dealer was the recall.

Oh yeah, and the tire pressure sensor system wasn't working. My local guy said it's probably going to be around $600. Dealer said $1200.

Sponsored

 

[OleFordGuy]

Everyone has their preferences but I only go to the dealership for free warranty issues and free recall issues, if they want to do something else I decline unless it’s inexpensive, otherwise my trusted local mechanic shop that I’ve used for many many years does the work.

 

[MavStangVa]

So this is not specific to my Maverick, but I've seen comments about various dealers in other threads.

I also have a 2018 Explorer. Got a recall notice the other day from Ford. Made appointment to get the recall done. Of course, they have to do an inspection.

Cabin air filter $75. Oh, it was replaced in October of last year.
Air filter. $65. It's in the $20 range on Amazon
Fuel System Cleaner. $16
Ethanol Fuel Conditioner $36
Fuel & Emissons Service $200
Oil Diagnosis and change $342. Was changed about 4 months and 3,000 miles ago

I have a local mechanic I have used for years. The only reason I went to the dealer was the recall.

Oh yeah, and the tire pressure sensor system wasn't working. My local guy said it's probably going to be around $600. Dealer said $1200.

They don't stay in business without sales, vehicles or service. You would be surprised how many people would say OK to all of the services quoted.

 

[Ecorydr]

From a buddy of mine who worked the dealership gig for 20+ yrs in STL area as a finance manager.... service and parts is were a dealership makes the most money after a sale. During the sale, the finance manager is were one wants to be. And of course, dealership owner is always nice if you got that kind of money burning a whole in your pocket.

 

[Joe Strummer]

Total rip-off. I mean $342 for Oil Diagnosis and Change after 3,000 miles.

 

[OleFordGuy]

Total rip-off. I mean $342 for Oil Diagnosis and Change after 3,000 miles.

Exactly. And they wonder why many of them obtain a bad reputation. Thankfully there are some that keep their rates somewhat reasonable. Finding a good dealer for service is as important as finding the right vehicle at a fair price when purchasing if one doesn't have a good trusted local maintenance shop they use for maintenance/repair.

 

[Randorita]

I actually like my dealer. They have always been fair and don't try to screw me. I just got my first service, which was free since I bought my truck from them. Then, a few days later I took my Toyota in for oil and rotation and check things. I think they replaced a filter. It was $70 or so. Same dealer, as thy own the Toyota dealer, too. I have bought my last 3 vehicles from them and have been happy.

 

[OleFordGuy]

I actually like my dealer. They have always been fair and don't try to screw me. I just got my first service, which was free since I bought my truck from them. Then, a few days later I took my Toyota in for oil and rotation and check things. I think they replaced a filter. It was $70 or so. Same dealer, as thy own the Toyota dealer, too. I have bought my last 3 vehicles from them and have been happy.

That’s a prime example of a good dealer! Reasonable and fair that one would want to do business with. I would feel sure they get a lot of long term return customers for sales and service

Sponsored