Canadian order to delivery wait times

[Albertosaurus]

Is that Velocity Blue? (the online photos do not look this good IMHO) Looks great!

Yes, this is velocity blue. I'm really glad I picked that colour. It really pops.

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[sevsev]

Cactus grey hybrid XLT + Lux ordered in March 2022, reached out to my dealer for the first time since ordering after seeing the options change for 2023MY, they confirmed I would be getting a 2023 and that they would order with the same options. Had to go back and forth a few times before they understood that FOB remote start has been removed from the Luxury package and that I need it added separately then. They hadn't placed the 2023MY reorder yet which has me nervous.

To this point in the 6 months I have only received emails from the dealership and nothing from Ford Canada. Did others receive anything from Ford Canada when their factory order was first placed or ever call Ford directly to confirm their order?

 

[TorchedTaco]

Cactus grey hybrid XLT + Lux ordered in March 2022, reached out to my dealer for the first time since ordering after seeing the options change for 2023MY, they confirmed I would be getting a 2023 and that they would order with the same options. Had to go back and forth a few times before they understood that FOB remote start has been removed from the Luxury package and that I need it added separately then. They hadn't placed the 2023MY reorder yet which has me nervous.

To this point in the 6 months I have only received emails from the dealership and nothing from Ford Canada. Did others receive anything from Ford Canada when their factory order was first placed or ever call Ford directly to confirm their order?

I believe in Canada, Ford does not communicate with the buyer directly. Everything is routed through the dealership.

I ordered back in June and received zero communication directly from Ford. I reordered a 23 the other week and it was the same thing.

 

[sevsev]

I believe in Canada, Ford does not communicate with the buyer directly. Everything is routed through the dealership.

I ordered back in June and received zero communication directly from Ford. I reordered a 23 the other week and it was the same thing.

Thank you for the insight!

 

[snowkarver]

To this point in the 6 months I have only received emails from the dealership and nothing from Ford Canada. Did others receive anything from Ford Canada when their factory order was first placed or ever call Ford directly to confirm their order?

Yes, you can contact Ford directly in Canada even though they don't proactively send emails like in the U.S. I did, and they were reasonably helpful. Just chat them from the ford.ca website or call the Canada Customer Care line with your dealer code and order number and they can tell you the current status in their system.

It's not particularly detailed though. Once your dealer has submitted the order, they'll tell you it's in processing and won't have any additional information until you have a scheduled build date and VIN assigned.

 

[sevsev]

Yes, you can contact Ford directly in Canada even though they don't proactively send emails like in the U.S. I did, and they were reasonably helpful. Just chat them from the ford.ca website or call the Canada Customer Care line with your dealer code and order number and they can tell you the current status in their system.

It's not particularly detailed though. Once your dealer has submitted the order, they'll tell you it's in processing and won't have any additional information until you have a scheduled build date and VIN assigned.

Thanks, very helpful, I was able to confirm with them over chat they my dealer hasn't done the 2023MY order conversion yet

 

[Therewolf]

I'm in Ontario and ordered my Hybrid November 23, 2021. Have a VIN but no confirmation of production. I did get a contact # in the US and they confirmed it's in the production run starting 10 Oct 2022 (Tomorrow) We'll see.

 

[capo99]

I'm in Ontario and ordered my Hybrid November 23, 2021. Have a VIN but no confirmation of production. I did get a contact # in the US and they confirmed it's in the production run starting 10 Oct 2022 (Tomorrow) We'll see.

I’m scheduled for today as well. Haven’t heard from my dealer so fingers crossed. Was Sept 10, then Oct 3 then Oct. 10.

 

[Therewolf]

Good luck to us both

 

[Deleted member 7089]

Ordered Nov. 10/21, received by dealer at the end of June 22. Not one word from the dealer during the wait or any advance warning that it was on its way. It just showed up.

 

[FirsttimeFord]

So, just trying to get a rough idea, on how long everyone has had to wait for thier Maverick from order to pickup at dealer?
Me? I pulled the trigger in Feb 5th. So yes, I know I'm going to be waiting to at least October -November if the 8-9 month wait stays to the course.
Lets hope the back log of chips and computer compents start to get caught up.

Just got notification from my sales guy that my Mav has been built and is awaiting shipping. XLTLUX Hybrid. I ordered in somewhere around 1st week of Jan...hoping to get this Jan. I've never been given a vin, or any other info other than random updates that I initiated. Still crossing fingers it will actually show up..

 

[Some_Canadian_Guy]

Why does it seem the Canadians don't get notice of VIN and all these things I see on the forum? Ordered my EB in May 2022, and had it converted to 23, but no updates of any kind yet.

 

[icegradner]

Why does it seem the Canadians don't get notice of VIN and all these things I see on the forum? Ordered my EB in May 2022, and had it converted to 23, but no updates of any kind yet.

It really comes down to what information you can pry from your dealer. Depends on how often you want to be calling them. I for one couldn't be bothered, I just waited. They called when it was built, and when it arrived. I'm glad I didn't, because otherwise I would have been freaking out constantly over dates and stuff.

 

[sevsev]

Why does it seem the Canadians don't get notice of VIN and all these things I see on the forum? Ordered my EB in May 2022, and had it converted to 23, but no updates of any kind yet.

I've given up on my dealer and every few weeks I just check in with Ford Canada on their website's chat to see if a VIN has come down.

 

[Some_Canadian_Guy]

I've given up on my dealer and every few weeks I just check in with Ford Canada on their website's chat to see if a VIN has come down.

You mean via chat or something?

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