Asking FORD to buyback my Lariat Hybrid

[Rick65]

If anyone is afraid to drive now, this might help. I don’t even know if the Mav is brake by wire but this article eased my mind. https://www.roadandtrack.com/new-cars/car-technology/a34224683/how-brake-by-wire-works-safety/

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[NJBob]

I had a 2011 F150 3.5 ecoboost. Backing out of my driveway I hit the brakes and hit a car parked across the street. I find out that Ford used a electric vacum pump for the brakes as the ecoboost did not have the manifold vacum to do it. Ford did fix it for free think it was recalled for that. I bought it used.

 

[Tom 71 Maverick 24]

We have been loyal Ford owners for 12 years and were excited to purchase a new vehicle this year. Unfortunately, after just four months of ownership, my wife and I have decided to ask Ford to buy back our 2024 Maverick Lariat Hybrid.

We’ve experienced significant issues with the truck’s brakes, and despite our hopes for a resolution, the problem persists. We’ve reached out to our Ford handler with our request for a buyback. This situation is very upsetting for us, as we had high expectations for this vehicle.

It’s a sad day for us, as we've always trusted Ford and its commitment to quality.


Email:
As you already know, I am writing for my wife and me regarding a serious issue with our 2024 Ford Maverick Lariat Hybrid, which we took ownership of in May 2024. We were excited to purchase this fully-loaded vehicle, expecting reliability and safety. Unfortunately, we encountered a significant safety concern that deeply unsettled us.
On September 10th, with only 4,970 miles on the truck, we experienced a brake failure that could have resulted in a severe accident. While attempting to reverse out of our driveway with the brake pedal fully pressed and the start button engaged, the truck unexpectedly rolled backward out of the driveway. This was alarming, as the brake pedal was firmly engaged, yet the vehicle continued to move. After returning to the driveway, the check engine light, ABS fault, and parking brake faults were all illuminated.

I contacted Ford immediately, and the vehicle was towed to the dealership the next day. We were told that the likely issue was a faulty electronic brake booster controller, and Ford generously provided a rental car while our truck remains in the shop. The truck is still in the shop.

What is most distressing is how this issue could have played out under different circumstances. We are incredibly grateful that this brake failure occurred in our driveway and not while traveling at high speeds on the freeway, where the potential for a catastrophic accident would have been much higher. This malfunction could have led to serious injury to my family or another family on the freeway, which is a risk we cannot ignore.
Given the serious nature of this issue and the continued delay in resolution, my wife and I kindly request that Ford buy back our truck and reimburse us the $2,500 we spent on the window tint and front Paint Protection Film.

We truly appreciate the quality Ford vehicles are known for and the prompt assistance provided by your team so far. However, the safety of our family is paramount, and this experience has severely shaken our confidence in this particular vehicle. Given the circumstances, we believe that a buyback is the most appropriate course of action.

We look forward to your response and a swift resolution to this matter.

Thank you for your attention.

If you want a buyback, get a lawyer and use the justice system or lemon law to do so.

 

[Phimosis]

Has Ford even responded back to your letter? I’m guessing they are ignoring your request because you are asking for them to give up $$$ that they aren’t legally obligated to give to you and because your case doesn’t meet the definition of a “lemon”. Curious to see how this plays out.

 

[matt123]

Lemon law and a final repair letter are all that works. Ford is not going to do anything form the goodness of their heart. If you have a decent case a lawyer will take it with no costs to you.

 

[Mav2023]

Ford just bought back my Maverick here in California last week. It was super straightforward and the process took less than a month. Let me know if you have any questions, happy to help.

Hi I need help please I try to do lemon buyback I don’t know where to start

 

[Glen Baker LLC]

Hi I need help please I try to do lemon buyback I don’t know where to start

Here's a link for you to follow.
There's going to be work on your part.
https://www.lemonlaw123.com/steps-of-a-lemon-law-buyback-in-california/

 

[Timothyd]

Most new vehicles are “brake by wire”. This means the brake pedal is not connected to the brakes. The pedal is connected to a sensor that is connected to the computer that is connected to the actual brake system. Switching models or brands will not eliminate the possibility of a firm brake pedal not actually applying the brakes. Our only choice is to have faith it will work (or drive older well maintained vehicles).
If it any comfort, jet planes have been using the same type of systems for decades.

I miss the manual brake lever between the seats. Among other things.

 

[Suzukiridr14]

We have been loyal Ford owners for 12 years and were excited to purchase a new vehicle this year. Unfortunately, after just four months of ownership, my wife and I have decided to ask Ford to buy back our 2024 Maverick Lariat Hybrid.

We’ve experienced significant issues with the truck’s brakes, and despite our hopes for a resolution, the problem persists. We’ve reached out to our Ford handler with our request for a buyback. This situation is very upsetting for us, as we had high expectations for this vehicle.

It’s a sad day for us, as we've always trusted Ford and its commitment to quality.


Email:
As you already know, I am writing for my wife and me regarding a serious issue with our 2024 Ford Maverick Lariat Hybrid, which we took ownership of in May 2024. We were excited to purchase this fully-loaded vehicle, expecting reliability and safety. Unfortunately, we encountered a significant safety concern that deeply unsettled us.
On September 10th, with only 4,970 miles on the truck, we experienced a brake failure that could have resulted in a severe accident. While attempting to reverse out of our driveway with the brake pedal fully pressed and the start button engaged, the truck unexpectedly rolled backward out of the driveway. This was alarming, as the brake pedal was firmly engaged, yet the vehicle continued to move. After returning to the driveway, the check engine light, ABS fault, and parking brake faults were all illuminated.

I contacted Ford immediately, and the vehicle was towed to the dealership the next day. We were told that the likely issue was a faulty electronic brake booster controller, and Ford generously provided a rental car while our truck remains in the shop. The truck is still in the shop.

What is most distressing is how this issue could have played out under different circumstances. We are incredibly grateful that this brake failure occurred in our driveway and not while traveling at high speeds on the freeway, where the potential for a catastrophic accident would have been much higher. This malfunction could have led to serious injury to my family or another family on the freeway, which is a risk we cannot ignore.
Given the serious nature of this issue and the continued delay in resolution, my wife and I kindly request that Ford buy back our truck and reimburse us the $2,500 we spent on the window tint and front Paint Protection Film.

We truly appreciate the quality Ford vehicles are known for and the prompt assistance provided by your team so far. However, the safety of our family is paramount, and this experience has severely shaken our confidence in this particular vehicle. Given the circumstances, we believe that a buyback is the most appropriate course of action.

We look forward to your response and a swift resolution to this matter.

Thank you for your attention.

Good luck getting Ford to buy back your truck. Asking them to also pay you for your upgrades, I doubt you will have success with that. I agree with you that todays vehicles have to many things controlled electronically that I don't like.

 

[NoVaJimmy]

Was also a long time Ford owner and was very disappointed in my Maverick experience, rattles, battery issues, two sets of bad halfshafts, complete TPMS failure. They lost me for good and now I'm in a Toyota product, not a single recall or issue in 20k miles. Don't let anyone here make you feel bad about your decision, Ford lost its way compressing the development process for a new vehicle like the Maverick and in my opinion they're prioritizing cost savings over quality when sourcing parts from vendors. This is what happens when your allegiance is to share holders and not vehicle buyers.

 

[FischAutoTechGarten]

Was also a long time Ford owner and was very disappointed in my Maverick experience, rattles, battery issues, two sets of bad halfshafts, complete TPMS failure. They lost me for good and now I'm in a Toyota product, not a single recall or issue in 20k miles. Don't let anyone here make you feel bad about your decision, Ford lost its way compressing the development process for a new vehicle like the Maverick and in my opinion they're prioritizing cost savings over quality when sourcing parts from vendors. This is what happens when your allegiance is to share holders and not vehicle buyers.

Jimmy, When did you sell your '22 XL?

 

[NoVaJimmy]

Jimmy, When did you sell your '22 XL?

over a year ago, bought a toyota product and couldn't be more happy. It's really nice not having unfixable rattles or poorly designed halfshafts or a recall notice in the mail every few months. Ford lost me as a customer forever.

 

[FischAutoTechGarten]

over a year ago, bought a toyota product and couldn't be more happy. It's really nice not having unfixable rattles or poorly designed halfshafts or a recall notice in the mail every few months. Ford lost me as a customer forever.

MY2024 was spared those initial teething pains... rattles have been worked out and no recalls for me so far. We will see about the halfshafts... I have an early built MY2024 and I'm not aware that the better shafts were available at the point; so I suspect halfshaft replacement at some point prior to power train warranty expiring. I've had a number of Toyota and loved them all (especially my Sienna, but that did eat up 3 power steering racks over it's life).

 

[Dave O]

I purchased my first Ford Vehicle in 1975 and have had few issues with the many Fords I’ve owned fortunately but I can certainly understand the frustration that comes with getting a vehicle especially one regarding safety issues but I feel any vehicle any brand can experience this type of catastrophic failure I just sold my 2014 F-150 Limited with 225,000 miles on it and it was never in the shop or had any mechanical or electrical issue from the day I drove it away from the dealership with 12 miles on it. If you like the Maverick and it fits your needs i might would get another one they seems to be a reliable vehicle if you turn a blind eye to the recalls on the earlier models

I hope you find some resolution and thankfully no one was injured -

 

[Tiger Dude]

Buybacks are governed by your state's lemon law. If Ford won't do it, most states have laws that let you recover lawyer's fees if you have to take the manufacturer to court.

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