Are the order bank computers working Friday morning?

[commadorebob]

This was my very first Ford order. I already called my salesman and he said I'm supposed to be getting a confirmation email but haven't heard anything yet. It's been over 24 hrs. Just wanting some kind of reassurance my order has been accepted.. ugh

Speculation: Something else to consider is if your mailing address is 100% accurate to the USPS. I live in a newish neighborhood and I am still running into issues where my address is either not recognized or not in the format expected by the computer. If the COVP requires a valid address, there could be an error that needs to be manually corrected on Ford's end. The order would still be valid, but until that gets squared, there would be no confirmation email. Given the demand, that could take time, which is why scheduling won't actually take place for another month to iron those out.

If not for this forum, would you even know the confirmation email was a thing to worry about?

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[DPMan]

Update: After hearing that the order banks may close as early as Monday I dropped by dealer at opening time and it turns out my salesman was on vacation. I was able to get someone else to enter the order for me. That was around 9:00 AM eastern time before the other time zones were likely working and the system seemed to work fine, but I was not able to watch them do enter it. About 30 minutes later I got the confirmation email. The only glitch was that the system will not let you select Atlas Blue with an XL so it was ordered as silver but we will try to update later.

Thanks for that information..

Called my Sales Manager and had him enter a color other than Atlas Blue got the acknowledgement from Ford 5 minutes later..

Will 'fix' the color issue before they start selecting orders...

 

[JEMiculka]

On the ‘23 Lariat Luxury package, Ford is now offering the Voice-Activated Touchscreen Navigation System with Pinch-to-Zoom Capability, SiriusXM
Traffic and Travel Link which was not available on the ‘22 Lariat Luxury package. The ‘22 Lariat Luxury package only had the Sync 3 with Apple CarPlay and Android Auto as the primary navigation function. While I’m apparently still in line for a ‘22 Lariat with luxury packaging, is there any significant advantage to having the ‘23 Voice Activated Touch Screen Navigation System? I’ve used the CarPlay feature in rental cars that I’ve had and liked the features through my iPhone. I do a fair about of urban driving in major cities. Just wondering how current things like maps are in the Touch Screen Navigation vs those used by Apple Maps and Google Maps. Other advantages? Mahalo

 

[Blacksheep308]

After not hearing from Ford or my salesperson in regards to that status of my Maverick Hybrid Lariat Lux, I texted him yesterday. Wanted to find out what the process for the ‘23 order for those still waiting. This was his text a few minutes ago and I’m not sure what this means. Anyone?

“Alright so I was correct, your truck has been pulled and will be built as a 2022, but they have not put a date on it yet so I believe thats why you havent gotten an email”

Alto blue is available on XL Altas blue is no longer available on XL

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