12 v charging issue

[Akuma72387]

You're lucky, mine has been at the dealer for 2 weeks now and not a single update. The Ford account on this forum reached out to me twice to gather information but hasn't done anything about it so far.

Unfortunately it may speak to the dealership not issuing a ticket to the master technicians for support. Is your truck in for the same issue?

I do know the feeling my 2019 ram promaster 2500 work van has been at the dealer since before Christmas. Last week we finally got information that Chrysler has put a hold on the transmission for that model. This only happened because my boss kept pestering Chrysler directly. The dealership did and still has done nothing in the last few months. But Chrysler has gotten directly involved to hopefully this will spur them into action. The trouble codes that I scanned from the van myself say there may be a bad shaft sensor but they will not look into it unless the can drop the transmission completely which is the reason they haven't as the have vans with blown transmissions on the lifts. My boss has a rebuilt transmission lined up but he wants Chrysler to pay for it as the are stopping the "factory" new transmission. The van has 50k on it and has a 60k drive train warranty.

My problem MAY be resolved tomorrow I have about 5hrs worth of driving so if it is gonna return should be tomorrow.

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[Akuma72387]

Unfortunately it may speak to the dealership not issuing a ticket to the master technicians for support. Is your truck in for the same issue?

I do know the feeling my 2019 ram promaster 2500 work van has been at the dealer since before Christmas. Last week we finally got information that Chrysler has put a hold on the transmission for that model. This only happened because my boss kept pestering Chrysler directly. The dealership did and still has done nothing in the last few months. But Chrysler has gotten directly involved to hopefully this will spur them into action. The trouble codes that I scanned from the van myself say there may be a bad shaft sensor but they will not look into it unless the can drop the transmission completely which is the reason they haven't as the have vans with blown transmissions on the lifts. My boss has a rebuilt transmission lined up but he wants Chrysler to pay for it as the are stopping the "factory" new transmission. The van has 50k on it and has a 60k drive train warranty.

My problem MAY be resolved tomorrow I have about 5hrs worth of driving so if it is gonna return should be tomorrow.

It took the ford dealer ship a week in my case. Also maine lemon law would kick in if they haven't fixed it. Which means they either have to buy my truck back at full price or give me a new one... the last one wouldn't happen due to current Maverick supply

 

[dbnyr1]

Mine is in today for same issue. Just over 2000 miles. Still waiting to hear from dealer.

Update: Dealer called. The issue has to do with a wiring harness issue. Water got in and corroded something. I forget which part. Fixing/replacing wiring harness and affected part.

 

[DiveBombDom]

Mine is in today for same issue. Just over 2000 miles. Still waiting to hear from dealer.

Update: Dealer called. The issue has to do with a wiring harness issue. Water got in and corroded something. I forget which part. Fixing/replacing wiring harness and affected part.

This should end up being a recall.

 

[LIL’ Buddy]

This should end up being a recall.

Agreed!! Got scared to crap on the way home from work today! Here is the picture of the message and alarm. It did it several times like five or six times! It would alert, click ok, battery light stays on, then would disappear, then out of the blue again it would alert, over and over for an hour and fifteen drive!

 

[Mikknj]

Loose positive cable was the problem. Thanks for all of the ideas. Sometimes the simplest problem is the solution.

YAY! So happy for you! - best of luck

 

[Akuma72387]

Agreed!! Got scared to crap on the way home from work today! Here is the picture of the message and alarm. It did it several times like five or six times! It would alert, click ok, battery light stays on, then would disappear, then out of the blue again it would alert, over and over for an hour and fifteen drive!

Ya that is the exact same thing as what mine was and right around the same milage. I think my record was 32 messages in a day. But in my case it was part of the harness that goes to the alternator. I have driven around 8k miles since with no issues

 

[LIL’ Buddy]

Ya that is the exact same thing as what mine was and right around the same milage. I think my record was 32 messages in a day. But in my case it was part of the harness that goes to the alternator. I have driven around 8k miles since with no issues

Wow! That’s horrible!! So today it did it a lot and it was raining all day, we were driving around in a tsunami and it went off today! I appreciate having this info… as in and when I can get this truck over to the dealer… going to need a loaner! With work schedule and things needing looked at!
G

 

[Akuma72387]

Wow! That’s horrible!! So today it did it a lot and it was raining all day, we were driving around in a tsunami and it went off today! I appreciate having this info… as in and when I can get this truck over to the dealer… going to need a loaner! With work schedule and things needing looked at!
G

The dealership had my truck for about a week but I did have a loaner car provided by them

 

[tsled]

Nice to hear Ford is following us on here

Even nicer that they are jumping in to get things fixed!

 

[lyndendriver]

Hey at least you got to drive them.... Mine hasn't gotten off the lot !!!! Also got shift sensor light and wouldn't go out of park !!!!

 

[Chris_G]

Hey at least you got to drive them.... Mine hasn't gotten off the lot !!!! Also got shift sensor light and wouldn't go out of park !!!!

But.... look at the fuel savings

 

[lyndendriver]

On my way to pick it up from the dealership now. They got a master technician from Ford on the case also the ford rep that reached out on here helped by getting FORD in on it.

They found a clip from the wiring harness that water had gotten in and corroded both the clip and the party plugged intoSo they replaced the clip, the wiring and the part that it went into and then weatherproof the whole thing
They weren't sure how water managed to get to it but hopefully all's good

I'll post again in a week or so with an update. Ford Rep called me literally everyday with updates and were pretty good about jt I would say they went above an beyond in helping h

Yeah you got lucky... Ford gave my wife a load of smoke up her ass and luckily I actually work for the dealer where I bought it.... The service guys here are great and have been keeping me up to date with what's going on... Now at the mercy of how long it will take to GET the part in !!!!!!

 

[tucci]

I HAD THE BAD LUCK THAT MY BATTERY DID NOT LAST EVEN 10K MILES, AFTER THE DEALER HAD THE PICK UP FOR 2 WEEKS AND A WEEK AFTER THE CHARGING PROBLEM CAME OUT

 

[tucci]

I HAD THE BAD LUCK THAT MY BATTERY DID NOT LAST EVEN 10K MILES, AFTER THE DEALER HAD THE PICK UP FOR 2 WEEKS AND A WEEK AFTER THE CHARGING PROBLEM CAME OUT

an update after 2 weeks waiting for a diagnosis, Fajardo Ford informed me that they gona change the alternator

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