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Jackel007

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So my truck is “shipped” asked dealer to get rail car info and he came back with this. Says he doesn’t have train info.
so whatcha make of this

IMG_5281.png
What day does your ship date show, just wondering how long after it started the process.
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Jackel007

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Elderstang

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Well, I got a call yesterday and it came in. Picking up my 24 XLT EB, FX4, 4K towing, Lux package tomorrow! Thanks for the help y'all!
 

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VicRattlehead

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Anyone have any info on tracking a bnsf rail car?
 

RonD914

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Here are some helpful links for those waiting for production and delivery:
* copied from sister site Bronco6G.com


Required Reading: Maverick Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.mavericktruckclub.com/f...ped-emails-delivery-date-estimates-more.3002/

Ford Status Terms and what they mean -- from Production to Delivery as seen in the "Vehicle Visability" Report
https://www.mavericktruckclub.com/f...s-seen-in-the-vehicle-visability-report.5517/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

Another Window Sticker lookup tool - add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory)
https://www.motorcraftservice.com/AsBuilt

And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
 

RonD914

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Here are some helpful links for those waiting for production and delivery:
* copied from sister site Bronco6G.com


Required Reading: Maverick Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.mavericktruckclub.com/f...ped-emails-delivery-date-estimates-more.3002/

Ford Status Terms and what they mean -- from Production to Delivery as seen in the "Vehicle Visability" Report
https://www.mavericktruckclub.com/f...s-seen-in-the-vehicle-visability-report.5517/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

Another Window Sticker lookup tool - add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory)
https://www.motorcraftservice.com/AsBuilt

And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
This post is very helpful, even if i don't quite understand what I'm seeing on the link site. I went to the modules ( Motorcraft )site and I see my modules listed. Does this mean my vehicle is built? or do I need to see more info to know that? Like many of you, I received a Dec 11 prod schedule week, then it moved amazingly forward to 11/6. Got an email update that I was in production on 11/14. Never received a "built" email, but I did receive an " almost built" email about 11/20. in the absence of a " built" email i thought I'd look at the modules site, and i see a long list of my modules. The OP from Admin appears to say this means I'm built?
Maybe a new baby for Christmas!
That window sticker site suggestion someone posted was also great, Ford support site doesn't show it, even when I log in.
 

Hot Runr Guy

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Are people still able to get Rail Car numbers? I stopped at my dealer yesterday, they could tell me that my Mav is currently on a BNSF train in New Mexico, but no car number. Also, I've read that Ford Marketing is no longer giving out rail car #'s.

Is this a feature that has been lost?

HRG
 

Jeff D.

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Are people still able to get Rail Car numbers? I stopped at my dealer yesterday, they could tell me that my Mav is currently on a BNSF train in New Mexico, but no car number. Also, I've read that Ford Marketing is no longer giving out rail car #'s.

Is this a feature that has been lost?

HRG
HRG, I was able to get a rail car number from Ford Chat a couple weeks ago for my order.
 
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JBEN110

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Does anyone here know anything about the “new vehicle guide” in the tracker? It says it lists all features of the particular vehicle as per VIN but it has like 8 features and I have the XLT tremor with the lux package. I know it’s wrong but am I missing anything?
 

MLC2023

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Great post. It looks like all the modules are on in my XL. The sticker has delivery by rail. Just spoke with my sales guy and he told me it takes about a month for delivery here in the Northeast.
Thanks @Administrator !
 

ndmiller

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So I put my vin in the Module tracker and I got no PCM but pages and pages of BCE. Truck is alive? Not sure what to make of it, I know I needed to track but not sure what it all means.
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