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Total loss of power/Issues after updates Maverick Hybrid

23grayXLT84

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Turn signal and illumination recalls involved reprogramming body control module and instrument panel cluster . The PCM (power train control module) was for the emissions recalls.

Based on everything that I has seen, it was the emissions recalls that caused the problem.
There are no emissions recalls for 23's. Maybe we are getting a TSB and recall mixed up

https://www.nhtsa.gov/vehicle/2023/FORD/MAVERICK/PU%252FCC/FWD#recalls

Most report issues after turn signal and illumination, so perhaps those don't play well with the emission TSB and now there is an update for it (emission) or who knows.

23E09 is for emission but I don't see it on the NHTSA site.
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KevCuRaoi

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There are no emissions recalls for 23's. Maybe we are getting a TSB and recall mixed up

https://www.nhtsa.gov/vehicle/2023/FORD/MAVERICK/PU%252FCC/FWD#recalls

Most report issues after turn signal and illumination, so perhaps those don't play well with the emission TSB and now there is an update for it (emission) or who knows.

23E09 is for emission but I don't see it on the NHTSA site.
There were 2 emission recalls that may have been involved with this issue. I can't remember the model years and build-date ranges involved. If I find that info tomorrow, I'll share!
 

KevCuRaoi

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There are no emissions recalls for 23's. Maybe we are getting a TSB and recall mixed up

https://www.nhtsa.gov/vehicle/2023/FORD/MAVERICK/PU%252FCC/FWD#recalls

Most report issues after turn signal and illumination, so perhaps those don't play well with the emission TSB and now there is an update for it (emission) or who knows.

23E09 is for emission but I don't see it on the NHTSA site.
23E09 & 23E07 both involved reprogramming PCM (and other modules too). Everything I have seen points to these recalls being the problematic ones. Both were "paused" on March 20th, and then resumed on March 22nd.

23E09 covered 22-23 hybrid Mavericks (3 Feb 21 - 11 April 23 build dates) in addition to hybrid Escapes and Corsairs.

23E07 (also the same as TSB 23-2059 and TSB 23-2060) covered 22 Mavericks (11 March 21 - 23 Nov 22 build dates) and 23 Mavericks (21 June 22 - 11 Jan 23 build dates)

It is certainly possible that one of the other recalls for reprogramming BCM or IPCM added something that conflicted w/ PCM software, and that they had to adjust PCM software to account for those changes.
 

CurtisB

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Turn signal and illumination recalls involved reprogramming body control module and instrument panel cluster . The PCM (power train control module) was for the emissions recalls.

Based on everything that I has seen, it was the emissions recalls that caused the problem.
23P18 and 23E09 to be specific.
 

KevCuRaoi

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23E09 & 23E07 both involved reprogramming PCM (and other modules too). Everything I have seen points to these recalls being the problematic ones. Both were "paused" on March 20th, and then resumed on March 22nd.

23E09 covered 22-23 hybrid Mavericks (3 Feb 21 - 11 April 23 build dates) in addition to hybrid Escapes and Corsairs.

23E07 (also the same as TSB 23-2059 and TSB 23-2060) covered 22 Mavericks (11 March 21 - 23 Nov 22 build dates) and 23 Mavericks (21 June 22 - 11 Jan 23 build dates)

It is certainly possible that one of the other recalls for reprogramming BCM or IPCM added something that conflicted w/ PCM software, and that they had to adjust PCM software to account for those changes.

For my own personal experience:

I had 23C41 (BCM reprogramming for turn signal) and 23E09 (PCM, SOBDMC, ABS & BECM reprogramming) performed on 18 Jan 24.

24C01 (instrument panel cluster reprogramming) was performed on 6 March 24.

I have had no issues.
 

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KevCuRaoi

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23P18 and 23E09 to be specific.
I hadn't seen 23P18 mentioned in the reports from Ford... but it was also a PCM update, so it would be all be the same software!

23P18, 23E07 and 23P09 would be the PCM recalls for the 22 and 23 hybrid Mavericks.
 

Sonnet

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Did other folks have issues connecting to CarPlay before their stall or just me? Just wondering if that was a precursor to look out for.
 

3putt

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First, so sorry to hear about all these recalls. It’s unbelievable! Honestly, I can’t believe how dangerous some of these situations are. Are all these recalls effecting some of the 24’s too? My Hybrid Lariat truck is supposedly scheduled to be built sometime next week and I am very concerned and wondering if I’ll be experiencing a lot of these same issues. Appreciate any feedback.
 

LSchicago

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Usually that is the case. When did you have recalls performed?

I don't know what DTC's your Mav has...but for loss of power on highway after PCM update recalls, tech hotline recommends updating PCM. A newer software update is available after March 22.

In order to get paid by Ford, the techs are supposed to replicate the problem. In order to get paid for PCM update, the workshop manual or TSB/FSA must direct the techs to reprogram PMC.
Because of the tech hotline reports, I can think of a few other ways to get this paid....

PCM reprogramming should take 15-20 min. If any of our dealership's customers had this issue, we'd just update PCM anyway, even if Ford wouldn't pay. It is a simple way to help the customer.

I am not a tech myself...and I don't know what DTC's for Maverick has.... but my advice is to ask your dealership to check Tech Assistance Hotline reports for this issue. And/or to have them get in touch with their FSE. I'm 99% sure that they'll just have to reprogram PCM to latest software level, and that should fix your issue.

I haven't seen any reports of problems after March 22nd PCM updates on here...or in hotline reports. So it looks like that is the fix that will solve this problem (for most people at least).
Mine was updated the first week of march, and I've had no issues.
 

potatosalad

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Wow glad i found this thread as this just happened to me a few hours ago. Lost power and every light on the dashboard seemed to light up like OP's initial pictures (Drive mode not available, Pre-collision assist not available, Sevice Advance trac). Was driving around 30mph when this occured after being on the road <5 min. Then when i turned around to go home there was no acceleration but luckily for me the car decided to accelerate on it's own!

23C41- turn signal outage, 22C20 side airbag replacement, and 23E09 reprogram PCM all done on 2/23/24.

Not sure wth to do now, still have a few other open recalls as well- 2 for a potential fire and one for a instrument panel cluster ipc. And I only did the recalls above because my brakes would bite hard and lock at low speeds so bad that my wife didn't even want to drive my truck. Now I can't even drive it with this recent issue. To say i'm disappointed is an understatement. I'm ok with 1st model year woes and working bugs out but this recent one is hella dangerous that's it's ridiculous.

Read through this entire thread but maybe i missed it- has anyone found a solution or is that recent PCM recall they announced this week related to this? Or is that the one i already had done 23E09? Any insight would be appreciated.

2022 Maverick hybrid xlt, 27000 miles
 
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Sharky3

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I had this happen and after 2 days the check engine light disappeared. I haven't had it happen since fingers crossed.
 

Joseaoe1

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Wow glad i found this thread as this just happened to me a few hours ago. Lost power and every light on the dashboard seemed to light up like OP's initial pictures (Drive mode not available, Pre-collision assist not available, Sevice Advance trac). Was driving around 30mph when this occured after being on the road <5 min. Then when i turned around to go home there was no acceleration but luckily for me the car decided to accelerate on it's own!

23C41- turn signal outage, 22C20 side airbag replacement, and 23E09 reprogram PCM all done on 2/23/24.

Not sure wth to do now, still have a few other open recalls as well- 2 for a potential fire and one for a instrument panel cluster ipc. And I only did the recalls above because my brakes would bite hard and lock at low speeds so bad that my wife didn't even want to drive my truck. Now I can't even drive it with this recent issue. To say i'm disappointed is an understatement. I'm ok with 1st model year woes and working bugs out but this recent one is hella dangerous that's it's ridiculous.

Read through this entire thread but maybe i missed it- has anyone found a solution or is that recent PCM recall they announced this week related to this? Or is that the one i already had done 23E09? Any insight would be appreciated.

2022 Maverick hybrid xlt, 27000 miles
In answer to your question the solution is [likely is] the massive recall that was recently announced by Ford. SInce Ford has not admitted that a glitch in a recent recall caused this problem then we are left wondering.
 

doubletee2

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...and now I wonder, will my truck ever be dependable and reliable ever again? Will I ever be able to trust my beloved Maverick Hybrid ever again?

Did any of you with these issues get it resolved?
What was the fix?

Yes, happened to me on April 10th. Had all recalls done as of Feb. 12. On April 10th I had been driving in heavy rainstorm, towing a small utility trailer with a light load. I had my 2023 Mav Hybrid in Slippery mode FWIW. Just lost power and did all the stuff you described. Between those dates above I made a 1500 mile road trip and some local driving without incident.
I was able to limp to a Ford dealer en route, but it was closed. So I shut it off and shut my phone off and waited about 15 minutes. Started back up with solid Engine Check light on. Quick research on restarted phone confirmed OK to drive. Drove 400 miles without incident. Arrived late night at my destination so called Ford dealer next day and described what happened. Got an appointment for the next day and when I drove it in the Check Engine light was off. A software update was applied and I picked the Mav up later the same day. No problems since.
This is very dangerous thing to happen and I consider myself lucky!
 

CAA

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Same thing happened to me! Took truck in for a computer adjustment. A week later going to work i had the same issue. Called work and told them what happened, and limped into (max speed, 30 MPH) the nearest Ford dealer. Told them what happened, and that I was supposed to be at work. They got right on it (took about ten min to reprogram).

Sence then, I find that the interior lights do not come on when you open the door. Pain in the ass when it is 0-Dark 30 in the morning.

I cant find any way to turn this on, so must have been related to that systems reset,
 

joewdunbar

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KevCuRaoi said:
23E09 & 23E07 both involved reprogramming PCM (and other modules too). Everything I have seen points to these recalls being the problematic ones. Both were "paused" on March 20th, and then resumed on March 22nd.

23E09 covered 22-23 hybrid Mavericks (3 Feb 21 - 11 April 23 build dates) in addition to hybrid Escapes and Corsairs.

23E07 (also the same as TSB 23-2059 and TSB 23-2060) covered 22 Mavericks (11 March 21 - 23 Nov 22 build dates) and 23 Mavericks (21 June 22 - 11 Jan 23 build dates)

It is certainly possible that one of the other recalls for reprogramming BCM or IPCM added something that conflicted w/ PCM software, and that they had to adjust PCM software to account for those changes.

I have not been notified of or had the 23P09 and 23P18 PCM recalls done that I’m aware of. Is there a way to check what the dealership actually completed successfully? It took my dealer over 6 hours to complete three recalls, 23E07, 23E09, and 23C41, on 2/12/24. I read that a newer software update is available after March 22.
2022 Ford Maverick Hybrid, MFD 09/22 VIN 3FTTW8E35NRA91402, ~14,000 miles
The battery/smart junction box was replaced on 4/9/24, which the dealer thought was the issue.

Ford Maverick Total loss of power/Issues after updates Maverick Hybrid Maverick-RapairReceipt
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