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DEALER CANCELS MY ORDER

Mike

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20% mark up was charged on this truck.
I'm in Canada. your whole story sounds fishy. It's illegal to charge above MSRP. No dealer is going to risk that. It's common knowledge. Who cares about a hunk of fibreglass that you can get after the sale cheaper.

Why are dealers selling Snug Caps? Are they Ford certified?
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I'm in Canada. your whole story sounds fishy. It's illegal to charge above MSRP. No dealer is going to risk that. It's common knowledge. Who cares about a hunk of fibreglass that you can get after the sale cheaper.

Why are dealers selling Snug Caps? Are they Ford certified?
go to islandford.ca look up the maverick cost they are advertising and then look at the MSRP sticker for the window 20% mark up my friend. I agree its wrong
 
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I'm in Canada. your whole story sounds fishy. It's illegal to charge above MSRP. No dealer is going to risk that. It's common knowledge. Who cares about a hunk of fibreglass that you can get after the sale cheaper.

Why are dealers selling Snug Caps? Are they Ford certified?
Snug top is at Ford Dealer accessories. Which now has been removed from the Canada Site.
 
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So for clarity- yes there are many crappy dealers (a rock is more communicative than my dealer), but your dealer didn't cancel your order, you did?
No they did as in Canada we cannot get the canopy to fit the maverick, so they closed the deal.
 

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Dealer must have made error. Why risk the huge fine and penalties from Ford. Report him or threaten to

why would anyone buy a cap from dealer ? Imagine the mark up
 

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Dealer must have made error. Why risk the huge fine and penalties from Ford. Report him or threaten to

why would anyone buy a cap from dealer ? Imagine the mark up
It was part of my deal with them.
 

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No they did as in Canada we cannot get the canopy to fit the maverick, so they closed the deal.
Did they close it without asking you, or over your objection?

Or did you tell them you didn't want it without the canopy?
 

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I was listening to @fordvideoguy guy last night (hi, Tim!) and he said when you have issues like this to call Ford's complaints line. Not the regular customer service, but complaints specifically.
 

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You’re in Canada, not Outer Mongolia. Buy the truck and then order a top from the closest US dealer and drive over and get it. Doesn’t seem like that would be that hard….
I believe the OP stated that he didn't cancel the order. The dealership did.
 

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Report them or write Google review saying they sell over MSRP.

you’d have to be a sad creature to create a troll thread like this.
 
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I'm sad you don't get your truck after all. It's suspicious for a dealer to offer you a dealership ordered truck, then cancel the deal because they can't get you one after-market item. Seems to me there's something else involved there. You are wise to never darken their door again, and instead find a more honest dealer. I hope you can keep looking for a better deal and end up with an even better Maverick yet.
 
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You’re in Canada, not Outer Mongolia. Buy the truck and then order a top from the closest US dealer and drive over and get it. Doesn’t seem like that would be that hard….
CUSTOMS my friend TAXES each way we turn. and also the DOLLAR.
 
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I was listening to @fordvideoguy guy last night (hi, Tim!) and he said when you have issues like this to call Ford's complaints line. Not the regular customer service, but complaints specifically.
In Canada different set of rules and regulations it might be FORD but.....
 

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